Marcel van Birgelen
- Marketing top 0.5%
- Organizational Behavior and Human Resource Management top 1%
- Sociology and Political Science top 2%
- Strategy and Management top 5%
- Information Systems and Management top 1%
- Co-authors
- Ko de RuyterMartin WetzelsAd de JongJanjaap SemeijnAllard C.R. van RielCécile DelcourtDwayne D. GremlerJosée Bloemer
- Topics
- Customer Service Quality and Loyalty (20 papers)Consumer Retail Behavior Studies (8 papers)Technology Adoption and User Behaviour (7 papers)
- Cited by
- MarketingOrganizational Behavior and Human Resource ManagementInformation Systems and Management
- Partner nations
- NetherlandsBelgiumUnited States
In The Last Decade
Marcel van Birgelen
25 papers receiving 1.5k citations
Peers
Comparison fields: 5 of 85
- Marketing 1.1k
- Organizational Behavior and Human Resource Management 879
- Sociology and Political Science 622
- Strategy and Management 298
- Information Systems and Management 291
Countries citing papers authored by Marcel van Birgelen
This map shows the geographic impact of Marcel van Birgelen's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Marcel van Birgelen with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Marcel van Birgelen more than expected).
Fields of papers citing papers by Marcel van Birgelen
This network shows the impact of papers produced by Marcel van Birgelen. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Marcel van Birgelen. The network helps show where Marcel van Birgelen may publish in the future.
Co-authorship network of co-authors of Marcel van Birgelen
This figure shows the co-authorship network connecting the top 25 collaborators of Marcel van Birgelen. A scholar is included among the top collaborators of Marcel van Birgelen based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Marcel van Birgelen. Marcel van Birgelen is excluded from the visualization to improve readability, since they are connected to all nodes in the network.
All Works
| # | Work | Indexed citations |
|---|---|---|
| 1 | 64 | |
| 2 | 56 | |
| 3 | 135 | |
| 4 | 124 | |
| 5 | 11 | |
| 6 | 6 | |
| 7 | 58 | |
| 8 | 207 | |
| 9 | 156 | |
| 10 | E-services and offline fulfillment: How loyalty is created | 9 |
| 11 | 17 | |
| 12 | 107 | |
| 13 | 74 | |
| 14 | 6 | |
| 15 | 13 | |
| 16 | 1 | |
| 17 | Marketing intelligence use in business-to-business organisations: The development of a conceptual framework | 1 |
| 18 | 348 | |
| 19 | 131 | |
| 20 | Commitment in service relationships: An empirical test of its antecedents and consequences | 18 |
About Marcel van Birgelen
Marcel van Birgelen is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Information Systems and Management, having authored 26 papers that have together received 1.7k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (20 papers), Consumer Retail Behavior Studies (8 papers) and Technology Adoption and User Behaviour (7 papers). The work is most often cited by research in Marketing (1.1k citations), Organizational Behavior and Human Resource Management (879 citations) and Information Systems and Management (291 citations). Marcel van Birgelen has collaborated with scholars based in Netherlands, Belgium and United States. Frequent co-authors include Ko de Ruyter, Martin Wetzels, Ad de Jong, Ko de Ruyter, Janjaap Semeijn, Allard C.R. van Riel, Cécile Delcourt, Dwayne D. Gremler, Josée Bloemer and Csilla Horváth. Their work appears in journals such as Journal of Business Ethics, Journal of Retailing and Industrial Marketing Management.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.