Jean Perrien

1.3k total citations
30 papers, 911 citations indexed

About

Jean Perrien is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Strategy and Management. According to data from OpenAlex, Jean Perrien has authored 30 papers receiving a total of 911 indexed citations (citations by other indexed papers that have themselves been cited), including 19 papers in Organizational Behavior and Human Resource Management, 18 papers in Marketing and 9 papers in Strategy and Management. Recurrent topics in Jean Perrien's work include Customer Service Quality and Loyalty (17 papers), Business Strategy and Innovation (9 papers) and Consumer Retail Behavior Studies (5 papers). Jean Perrien is often cited by papers focused on Customer Service Quality and Loyalty (17 papers), Business Strategy and Innovation (9 papers) and Consumer Retail Behavior Studies (5 papers). Jean Perrien collaborates with scholars based in Canada, France and United States. Jean Perrien's co-authors include Line Ricard, Pierre Filiatrault, Élissar Toufaily, Michèle Paulin, Peter M. Banting, R. James Ferguson, Michelle Bergadaà, Emmanuel Chéron, Jean‐Charles Chebat and Kamilia Bahia and has published in prestigious journals such as Journal of Business Research, Industrial Marketing Management and Journal of Retailing and Consumer Services.

In The Last Decade

Jean Perrien

27 papers receiving 774 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Jean Perrien Canada 16 650 455 335 233 217 30 911
James G. Barnes Canada 13 752 1.2× 634 1.4× 307 0.9× 229 1.0× 194 0.9× 21 1.0k
Donald J. Shemwell United States 14 1.0k 1.6× 725 1.6× 384 1.1× 213 0.9× 296 1.4× 19 1.3k
Chiung‐Ju Liang Taiwan 15 469 0.7× 339 0.7× 302 0.9× 205 0.9× 239 1.1× 31 834
Girish Ramani United States 6 608 0.9× 573 1.3× 392 1.2× 311 1.3× 207 1.0× 9 1.1k
John Milewicz United States 10 371 0.6× 486 1.1× 368 1.1× 379 1.6× 101 0.5× 28 946
Gregory D. Upah United States 5 803 1.2× 613 1.3× 333 1.0× 197 0.8× 155 0.7× 13 997
Gary K. Hunter United States 12 450 0.7× 281 0.6× 213 0.6× 195 0.8× 223 1.0× 24 731
Jonathan D. Hibbard United States 8 512 0.8× 307 0.7× 239 0.7× 292 1.3× 98 0.5× 12 798
Frank V. Cespedes United States 14 365 0.6× 316 0.7× 167 0.5× 332 1.4× 96 0.4× 40 788
Harald Biong Norway 9 447 0.7× 329 0.7× 184 0.5× 266 1.1× 124 0.6× 15 704

Countries citing papers authored by Jean Perrien

Since Specialization
Citations

This map shows the geographic impact of Jean Perrien's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Jean Perrien with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Jean Perrien more than expected).

Fields of papers citing papers by Jean Perrien

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Jean Perrien. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Jean Perrien. The network helps show where Jean Perrien may publish in the future.

Co-authorship network of co-authors of Jean Perrien

This figure shows the co-authorship network connecting the top 25 collaborators of Jean Perrien. A scholar is included among the top collaborators of Jean Perrien based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Jean Perrien. Jean Perrien is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Toufaily, Élissar, Line Ricard, & Jean Perrien. (2012). Customer loyalty to a commercial website: Descriptive meta-analysis of the empirical literature and proposal of an integrative model. Journal of Business Research. 66(9). 1436–1447. 183 indexed citations
2.
Durif, Fabien & Jean Perrien. (2008). Can Cognitive Mapping Enrich Our Understanding of Macneil's Contractual Norms? The Specific Case of Role Integrity. Journal of Relationship Marketing. 7(1). 91–120. 7 indexed citations
3.
Letaïfa, Soumaya Ben & Jean Perrien. (2007). The Impact of E-CRM on Organisational and Individual Behavior. International Journal of E-Business Research. 3(2). 13–23. 12 indexed citations
4.
Chouk, Inès & Jean Perrien. (2004). Consumer Trust towards an Unfamiliar Web Merchant. Economics Papers from University Paris Dauphine. 2 indexed citations
5.
Chouk, Inès & Jean Perrien. (2004). Proposition d'un modèle conceptuel de la confiance du consommateur vis-à-vis d'un marchand électronique : une approche par le rôle des tiers. Economics Papers from University Paris Dauphine.
6.
Chouk, Inès & Jean Perrien. (2004). Les facteurs expliquant la confiance du consommateur lors d’un achat sur un site marchand : une étude exploratoire. Décisions Marketing. 35. 75–86. 16 indexed citations
7.
Blanchard, Kenneth H., Jean Perrien, François Marticotte, & Kamilia Bahia. (2000). The Nurturing of Relationships in Commercial and Retail Banking. Journal of Professional Services Marketing. 21(2). 43–57. 2 indexed citations
8.
Ricard, Line & Jean Perrien. (1999). Explaining and Evaluating the Implementation of Organizational Relationship Marketing in the Banking Industry. Journal of Business Research. 45(2). 199–209. 45 indexed citations
9.
Perrien, Jean, et al.. (1998). Exploring the Persuasive Effects of a Commercial For a Pharmaceutical Product: the Elderly Vs. Young Adults. OpenGrey (Institut de l'Information Scientifique et Technique). 9 indexed citations
10.
Perrien, Jean. (1998). Le marketing relationnel : oui mais.... Décisions Marketing. 13. 85–88. 4 indexed citations
11.
Perrien, Jean. (1997). Repositioning Demand Artifacts in Consumer Research. ACR North American Advances. 4 indexed citations
12.
Paulin, Michèle, Jean Perrien, & R. James Ferguson. (1997). Relational contract norms and the effectiveness of commercial banking relationships. International Journal of Service Industry Management. 8(5). 435–452. 49 indexed citations
13.
Perrien, Jean, et al.. (1995). Dissolution of a relationship: The salesforce perception. Industrial Marketing Management. 24(4). 317–327. 77 indexed citations
14.
Bergadaà, Michelle, et al.. (1995). Enduring Involvement with Shopping. The Journal of Social Psychology. 135(1). 17–25. 42 indexed citations
15.
Marticotte, François & Jean Perrien. (1995). L'importance des frais de service dans le choix d'une institution financière. Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration. 12(4). 290–299. 1 indexed citations
16.
Perrien, Jean, et al.. (1994). Divorce in a relationship: The case of commercial banking. Services Marketing Quarterly. 10(2). 157–168. 13 indexed citations
17.
Perrien, Jean, Pierre Filiatrault, & Line Ricard. (1992). Relationship Marketing and Commercial Banking: A CriticalAnalysis. International Journal of Bank Marketing. 10(7). 25–29. 64 indexed citations
18.
Perrien, Jean, Pierre Filiatrault, & Line Ricard. (1991). The implementation of relationship marketing as an entrepreneurial strategic process. Medical Entomology and Zoology. 2 indexed citations
19.
Perrien, Jean, et al.. (1985). Advertisers and the Factual Content of Advertising. Journal of Advertising. 14(1). 30–53. 26 indexed citations
20.
Perrien, Jean, et al.. (1981). An Experimental Study of the Effects of Commercial Tv Advertising and Pro-Consumer Product Test Results on Tv. ACR North American Advances. 2 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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