Michèle Paulin

1.3k total citations
31 papers, 976 citations indexed

About

Michèle Paulin is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Sociology and Political Science. According to data from OpenAlex, Michèle Paulin has authored 31 papers receiving a total of 976 indexed citations (citations by other indexed papers that have themselves been cited), including 16 papers in Organizational Behavior and Human Resource Management, 13 papers in Marketing and 9 papers in Sociology and Political Science. Recurrent topics in Michèle Paulin's work include Customer Service Quality and Loyalty (15 papers), Consumer Behavior in Brand Consumption and Identification (5 papers) and Consumer Retail Behavior Studies (5 papers). Michèle Paulin is often cited by papers focused on Customer Service Quality and Loyalty (15 papers), Consumer Behavior in Brand Consumption and Identification (5 papers) and Consumer Retail Behavior Studies (5 papers). Michèle Paulin collaborates with scholars based in Canada, Germany and United States. Michèle Paulin's co-authors include R. James Ferguson, Jasmin Bergeron, Kaspar Schattke, Jean Perrien, Marielle Audrey Payaud, Michel Laroche, Marie‐Odile Richard, Kamilia Bahia, Jennifer Gutberg and Kathrin M. Möslein and has published in prestigious journals such as Journal of Business Research, European Journal of Marketing and Journal of Retailing and Consumer Services.

In The Last Decade

Michèle Paulin

29 papers receiving 873 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Michèle Paulin Canada 18 563 399 396 188 120 31 976
Elten Briggs United States 19 498 0.9× 486 1.2× 423 1.1× 144 0.8× 128 1.1× 25 996
Ike‐Elechi Ogba Nigeria 9 696 1.2× 368 0.9× 319 0.8× 150 0.8× 132 1.1× 15 1.1k
Neeru Malhotra United Kingdom 16 732 1.3× 232 0.6× 330 0.8× 148 0.8× 121 1.0× 39 1.1k
Mohd Ahmad Al-Hawari United Arab Emirates 20 729 1.3× 419 1.1× 390 1.0× 260 1.4× 269 2.2× 39 1.3k
Nikala Lane United Kingdom 21 539 1.0× 274 0.7× 230 0.6× 347 1.8× 137 1.1× 45 1.0k
William T. Faranda United States 7 523 0.9× 522 1.3× 290 0.7× 91 0.5× 104 0.9× 9 961
Nguyen Dinh Tho Vietnam 18 412 0.7× 340 0.9× 329 0.8× 287 1.5× 99 0.8× 49 1.1k
Thomas E. DeCarlo United States 20 729 1.3× 632 1.6× 665 1.7× 231 1.2× 228 1.9× 42 1.5k
JéAnna Abbott United States 15 612 1.1× 297 0.7× 394 1.0× 201 1.1× 69 0.6× 36 1.0k
Willy Bolander United States 22 905 1.6× 425 1.1× 415 1.0× 295 1.6× 256 2.1× 34 1.4k

Countries citing papers authored by Michèle Paulin

Since Specialization
Citations

This map shows the geographic impact of Michèle Paulin's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Michèle Paulin with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Michèle Paulin more than expected).

Fields of papers citing papers by Michèle Paulin

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Michèle Paulin. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Michèle Paulin. The network helps show where Michèle Paulin may publish in the future.

Co-authorship network of co-authors of Michèle Paulin

This figure shows the co-authorship network connecting the top 25 collaborators of Michèle Paulin. A scholar is included among the top collaborators of Michèle Paulin based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Michèle Paulin. Michèle Paulin is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Laroche, Michel, et al.. (2025). Cultural Drivers of Vice–Virtue Preferences: The Role of Justification and Trait Self‐Control. Psychology and Marketing. 42(12). 3176–3189.
2.
Laroche, Michel, et al.. (2025). Shaping hedonic-utilitarian attitudes and consumer Intentions: The determinant role of the indulgence vs. restraint culture dimension. Journal of Retailing and Consumer Services. 86. 104344–104344. 2 indexed citations
3.
Paulin, Michèle, et al.. (2024). Is it fashionable to swap clothes? The moderating role of culture. Journal of Consumer Behaviour. 23(5). 2693–2719. 2 indexed citations
4.
Ferguson, R. James, et al.. (2024). Integrated Self-Determined Motivation and Charitable Causes: The Link to Eudaimonia in Humanistic Management. RePEc: Research Papers in Economics. 9(3). 269–279. 1 indexed citations
5.
Laroche, Michel, et al.. (2021). Hofstede's individual-level indulgence dimension: Scale development and validation. Journal of Retailing and Consumer Services. 62. 102640–102640. 44 indexed citations
6.
Paulin, Michèle, et al.. (2019). Working Together in Montréal to Improve Veterans’ Well-Being: A Canadian Perspective. Journal of Humanistic Psychology. 63(6). 827–847. 3 indexed citations
7.
Ferguson, R. James, et al.. (2015). Self‐determination theory, social media and charitable causes: An in‐depth analysis of autonomous motivation. European Journal of Social Psychology. 45(3). 298–307. 47 indexed citations
8.
Laroche, Michel, et al.. (2015). Development of market Mavenism traits: Antecedents and moderating effects of culture, gender, and personal beliefs. Journal of Business Research. 69(3). 1120–1129. 36 indexed citations
9.
Paulin, Michèle, et al.. (2014). Motivating millennials to engage in charitable causes through social media. Journal of service management. 25(3). 334–348. 66 indexed citations
10.
Paulin, Michèle, et al.. (2014). Millennials, Social Media, Prosocial Emotions, and Charitable Causes: The Paradox of Gender Differences. Journal of Nonprofit & Public Sector Marketing. 26(4). 335–353. 46 indexed citations
11.
Ferguson, R. James, Michèle Paulin, & Jasmin Bergeron. (2010). Customer sociability and the total service experience. Journal of service management. 21(1). 25–44. 129 indexed citations
12.
Paulin, Michèle & R. James Ferguson. (2010). Relational Norms in Interfirm Exchanges: From Transactional Cost Economics to the Service-Dominant Logic. Journal of Business-to-Business Marketing. 17(4). 365–405. 31 indexed citations
13.
Paulin, Michèle, R. James Ferguson, & Jasmin Bergeron. (2006). Service climate and organizational commitment: The importance of customer linkages. Journal of Business Research. 59(8). 906–915. 165 indexed citations
14.
Ferguson, R. James, et al.. (2006). Loyalty and Positive Word-of-Mouth. Health Marketing Quarterly. 23(3). 59–77. 44 indexed citations
15.
Ferguson, R. James, Michèle Paulin, Kathrin M. Möslein, & Christina Müller. (2005). Relational governance, communication and the performance of biotechnology partnerships. Journal of Small Business and Enterprise Development. 12(3). 395–408. 23 indexed citations
16.
17.
Paulin, Michèle, R. James Ferguson, & Marielle Audrey Payaud. (2000). Effectiveness of Relational and Transactional cultures in commercial banking: putting client‐value into the competing values model. International Journal of Bank Marketing. 18(7). 328–337. 29 indexed citations
18.
Paulin, Michèle, R. James Ferguson, & Marielle Audrey Payaud. (2000). Business effectiveness and professional service personnel Relational or transactional managers?. European Journal of Marketing. 34(3/4). 453–472. 70 indexed citations
19.
Paulin, Michèle, et al.. (1999). [Anomic aphasia in a 5-year-old child following herpetic encephalitis].. PubMed. 21(2). 85–7. 1 indexed citations
20.
Paulin, Michèle, Jean Perrien, & R. James Ferguson. (1997). Relational contract norms and the effectiveness of commercial banking relationships. International Journal of Service Industry Management. 8(5). 435–452. 49 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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