Ina Garnefeld

1.1k total citations
18 papers, 593 citations indexed

About

Ina Garnefeld is a scholar working on Sociology and Political Science, Organizational Behavior and Human Resource Management and Marketing. According to data from OpenAlex, Ina Garnefeld has authored 18 papers receiving a total of 593 indexed citations (citations by other indexed papers that have themselves been cited), including 11 papers in Sociology and Political Science, 10 papers in Organizational Behavior and Human Resource Management and 9 papers in Marketing. Recurrent topics in Ina Garnefeld's work include Digital Marketing and Social Media (9 papers), Customer Service Quality and Loyalty (8 papers) and Consumer Behavior in Brand Consumption and Identification (5 papers). Ina Garnefeld is often cited by papers focused on Digital Marketing and Social Media (9 papers), Customer Service Quality and Loyalty (8 papers) and Consumer Behavior in Brand Consumption and Identification (5 papers). Ina Garnefeld collaborates with scholars based in Germany, United States and Norway. Ina Garnefeld's co-authors include Andreas Eggert, Sabrina Helm, Stephen S. Tax, Lena Steinhoff, Anja Iseke, W. Carl, Wafa Hammedi, Roland T. Rust, Naveen Donthu and Timothy L. Keiningham and has published in prestigious journals such as Journal of Marketing, Journal of the Academy of Marketing Science and Journal of Service Research.

In The Last Decade

Ina Garnefeld

17 papers receiving 543 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Ina Garnefeld Germany 11 411 340 276 121 67 18 593
Brian J. Baldus United States 4 440 1.1× 301 0.9× 187 0.7× 184 1.5× 50 0.7× 6 542
Jordan W. Moffett United States 3 608 1.5× 483 1.4× 312 1.1× 222 1.8× 54 0.8× 5 782
Melissa Clark United States 9 263 0.6× 193 0.6× 184 0.7× 108 0.9× 59 0.9× 20 462
Patricia Chew Singapore 5 322 0.8× 272 0.8× 249 0.9× 107 0.9× 36 0.5× 6 484
Silke Bambauer-Sachse Switzerland 14 441 1.1× 459 1.4× 195 0.7× 145 1.2× 29 0.4× 23 675
Siva Muthaly Australia 12 300 0.7× 297 0.9× 242 0.9× 168 1.4× 25 0.4× 36 555
Lee–Yun Pan Taiwan 7 295 0.7× 215 0.6× 149 0.5× 151 1.2× 45 0.7× 11 481
Sung Wook Shim South Korea 6 262 0.6× 238 0.7× 132 0.5× 178 1.5× 81 1.2× 22 488
Naveen Amblee India 9 444 1.1× 245 0.7× 110 0.4× 210 1.7× 65 1.0× 16 551
Oliver Götz Germany 4 382 0.9× 274 0.8× 218 0.8× 125 1.0× 44 0.7× 5 529

Countries citing papers authored by Ina Garnefeld

Since Specialization
Citations

This map shows the geographic impact of Ina Garnefeld's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Ina Garnefeld with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Ina Garnefeld more than expected).

Fields of papers citing papers by Ina Garnefeld

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Ina Garnefeld. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Ina Garnefeld. The network helps show where Ina Garnefeld may publish in the future.

Co-authorship network of co-authors of Ina Garnefeld

This figure shows the co-authorship network connecting the top 25 collaborators of Ina Garnefeld. A scholar is included among the top collaborators of Ina Garnefeld based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Ina Garnefeld. Ina Garnefeld is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

18 of 18 papers shown
1.
Böhm, Eva, Andreas Eggert, Ina Garnefeld, et al.. (2022). Exploring the Customer Journey of Voice Commerce: A Research Agenda. CBS Research Portal (Copenhagen Business School). 6(4). 216–231. 1 indexed citations
2.
Garnefeld, Ina, et al.. (2021). Online reviews generated through product testing: can more favorable reviews be enticed with free products?. Journal of the Academy of Marketing Science. 49(4). 703–722. 14 indexed citations
3.
Garnefeld, Ina, et al.. (2020). May we buy your love? psychological effects of incentives on writing likelihood and valence of online product reviews. Electronic Markets. 30(4). 805–820. 20 indexed citations
4.
Garnefeld, Ina, et al.. (2019). Exploring the link between payment schemes and customer fraud: a mental accounting perspective. Journal of the Academy of Marketing Science. 47(4). 595–616. 16 indexed citations
5.
Garnefeld, Ina, et al.. (2018). I thought it was over, but now it is back: customer reactions to ex post time extensions of sales promotions. Journal of the Academy of Marketing Science. 46(6). 1133–1147. 13 indexed citations
6.
Eggert, Andreas, Lena Steinhoff, & Ina Garnefeld. (2015). Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs. Journal of Service Research. 18(2). 210–228. 61 indexed citations
7.
Eggert, Andreas, Ina Garnefeld, & Lena Steinhoff. (2014). How Profound Is the Allure of Endowed Status in Hierarchical Loyalty Programs?. Repository KITopen (Karlsruhe Institute of Technology). 1(1). 31. 1 indexed citations
8.
Garnefeld, Ina & Lena Steinhoff. (2013). Primacy versus recency effects in extended service encounters. Journal of service management. 24(1). 64–81. 20 indexed citations
9.
Garnefeld, Ina, Andreas Eggert, Sabrina Helm, & Stephen S. Tax. (2013). Growing Existing Customers’ Revenue Streams through Customer Referral Programs. Journal of Marketing. 77(4). 17–32. 127 indexed citations
10.
Blažević, Vera, Wafa Hammedi, Ina Garnefeld, et al.. (2013). Beyond traditional word‐of‐mouth. Journal of service management. 24(3). 294–313. 131 indexed citations
11.
Garnefeld, Ina, et al.. (2012). Explicit Incentives in Online Communities: Boon or Bane?. International Journal of Electronic Commerce. 17(1). 11–38. 64 indexed citations
12.
Hunter, Gary K., Ina Garnefeld, & Lena Steinhoff. (2011). Can Retailers Improve Loyalty by Empowering Consumers. Radboud Repository (Radboud University). 1 indexed citations
13.
Garnefeld, Ina, et al.. (2011). Customer Referral Programs – Does Paying for Referrals Undermine the Positive Effects of Word of Mouth?. Radboud Repository (Radboud University). 1 indexed citations
14.
Garnefeld, Ina, Sabrina Helm, Andreas Eggert, & Stephen S. Tax. (2011). All or Nothing at All – Referral Reward Programs, Customer Retention and Reward Size. Radboud Repository (Radboud University). 1 indexed citations
15.
Garnefeld, Ina, Sabrina Helm, & Andreas Eggert. (2010). Walk Your Talk: An Experimental Investigation of the Relationship Between Word of Mouth and Communicators’ Loyalty. Journal of Service Research. 14(1). 93–107. 72 indexed citations
16.
Helm, Sabrina, et al.. (2009). Perceived Corporate Reputation and Consumer Satisfaction – an Experimental Exploration of Causal Relationships. Australasian Marketing Journal (AMJ). 17(2). 69–74. 47 indexed citations
17.
Garnefeld, Ina, et al.. (2009). Unintended Effects Of Referral Reward Programs: Exploring The Impact Of Rewards On Opportunistic Behavior. 2 indexed citations
18.
Eggert, Andreas, Sabrina Helm, & Ina Garnefeld. (2007). Kundenbindung durch Weiterempfehlung?. Marketing ZFP. 29(4). 233–246. 1 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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