Melissa Clark

662 total citations
20 papers, 462 citations indexed

About

Melissa Clark is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Sociology and Political Science. According to data from OpenAlex, Melissa Clark has authored 20 papers receiving a total of 462 indexed citations (citations by other indexed papers that have themselves been cited), including 10 papers in Organizational Behavior and Human Resource Management, 9 papers in Marketing and 8 papers in Sociology and Political Science. Recurrent topics in Melissa Clark's work include Customer Service Quality and Loyalty (8 papers), Consumer Behavior in Brand Consumption and Identification (6 papers) and Digital Marketing and Social Media (6 papers). Melissa Clark is often cited by papers focused on Customer Service Quality and Loyalty (8 papers), Consumer Behavior in Brand Consumption and Identification (6 papers) and Digital Marketing and Social Media (6 papers). Melissa Clark collaborates with scholars based in United States and Canada. Melissa Clark's co-authors include Mavis Adjei, Monica B. Fine, Joanna Phillips Melancon, Hulda G. Black, Kimberly M. Judson, Jennifer R. Calhoun, Willy Bolander, Terry W. Loe, Douglas W. Vorhies and John P. Bentley and has published in prestigious journals such as Journal of Business Ethics, Environmental Research and Industrial Marketing Management.

In The Last Decade

Melissa Clark

18 papers receiving 434 citations

Peers

Melissa Clark
Todd J. Bacile United States
Joanna Phillips Melancon United States
Erin Steffes United States
Catherine Frethey‐Bentham New Zealand
Patricia Chew Singapore
Aypar Uslu Türkiye
Anja Iseke Germany
Hsin‐Chen Lin Canada
Salomão Alencar de Farias Brazil
Bettina Lis Germany
Todd J. Bacile United States
Melissa Clark
Citations per year, relative to Melissa Clark Melissa Clark (= 1×) peers Todd J. Bacile

Countries citing papers authored by Melissa Clark

Since Specialization
Citations

This map shows the geographic impact of Melissa Clark's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Melissa Clark with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Melissa Clark more than expected).

Fields of papers citing papers by Melissa Clark

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Melissa Clark. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Melissa Clark. The network helps show where Melissa Clark may publish in the future.

Co-authorship network of co-authors of Melissa Clark

This figure shows the co-authorship network connecting the top 25 collaborators of Melissa Clark. A scholar is included among the top collaborators of Melissa Clark based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Melissa Clark. Melissa Clark is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Lussier, Bruno, Nawar N. Chaker, Melissa Clark, & Willy Bolander. (2025). Mental health and well-being in business-to-business markets. Industrial Marketing Management. 126. A3–A12. 2 indexed citations
2.
Clark, Melissa & Jessica L. Doll. (2024). Sustainable symbiosis: navigating green energy purchase intentions and consumer comfort with remotely controlled energy management. Management of Environmental Quality An International Journal. 35(8). 1878–1893. 1 indexed citations
3.
Clark, Melissa, et al.. (2021). Green meets social media: young travelers’ perceptions of hotel environmental sustainability. Journal of Hospitality and Tourism Insights. 6(1). 36–51. 33 indexed citations
4.
Smith, Donald R., et al.. (2020). Foraging behavior, contaminant exposure risk, and the stress response in wild California condors (Gymnogyps californianus). Environmental Research. 189. 109905–109905. 6 indexed citations
5.
Clark, Melissa. (2019). Converting purchase commitments into purchase fulfillments: An examination of salesperson characteristics and influence tactics. Industrial Marketing Management. 85. 97–109. 6 indexed citations
6.
Clark, Melissa, et al.. (2018). Utilising social media to improve relationship quality: the case of the university library. International Journal of Electronic Customer Relationship Management. 11(4). 384–384. 3 indexed citations
7.
Clark, Melissa, et al.. (2018). Utilising social media to improve relationship quality: the case of the university library. International Journal of Electronic Customer Relationship Management. 11(4). 384–384. 2 indexed citations
8.
Clark, Melissa, Hulda G. Black, & Kimberly M. Judson. (2017). Brand community integration and satisfaction with social media sites: a comparative study. Journal of Research in Interactive Marketing. 11(1). 39–55. 47 indexed citations
9.
Clark, Melissa, et al.. (2016). Relationship quality in higher education marketing: the role of social media engagement. Journal of Marketing for HIGHER EDUCATION. 27(1). 40–58. 103 indexed citations
10.
11.
Fine, Monica B., et al.. (2016). Value-Added University Services: The Importance of On-Campus Recreational Facilities. Services Marketing Quarterly. 37(1). 24–35. 4 indexed citations
12.
Wu, Wenjun, et al.. (2016). The Use of Sina Weibo and Twitter by International Luxury Hotels. Tourism Culture & Communication. 16(3). 137–145. 12 indexed citations
13.
Bolander, Willy, et al.. (2015). Managing New Salespeople’s Ethical Behaviors during Repetitive Failures: When Trying to Help Actually Hurts. Journal of Business Ethics. 144(3). 519–532. 30 indexed citations
14.
Fine, Monica B. & Melissa Clark. (2015). Here to stay or a thing of the past? A study into the perception of quick response codes. Journal of digital & social media marketing.. 3(2). 189–189. 2 indexed citations
15.
Hochstein, Bryan, Leff Bonney, & Melissa Clark. (2015). Positive and Negative Social Reactions to Salesperson Deviance. The Journal of Marketing Theory and Practice. 23(3). 303–320. 8 indexed citations
16.
Clark, Melissa & Joanna Phillips Melancon. (2013). The Influence of Social Media Investment on Relational Outcomes: A Relationship Marketing Perspective. International Journal of Marketing Studies. 5(4). 80 indexed citations
17.
Clark, Melissa, et al.. (2012). Indiana Lake Water Quality Assessment Report For 2009 - 2011.
18.
Clark, Melissa, Douglas W. Vorhies, & John P. Bentley. (2011). Relationship quality in the pharmaceutical industry: An empirical analysis. Journal of Medical Marketing Device Diagnostic and Pharmaceutical Marketing. 11(2). 144–155. 13 indexed citations
19.
Clark, Melissa, et al.. (2009). The Impact of Service Fairness Perceptions on Relationship Quality. Services Marketing Quarterly. 30(3). 287–302. 26 indexed citations
20.
Adjei, Mavis & Melissa Clark. (2009). Relationship marketing in A B2C context: The moderating role of personality traits. Journal of Retailing and Consumer Services. 17(1). 73–79. 83 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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Rankless by CCL
2026