Hsi-Tien Chen
Impact in
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- Job Satisfaction and Organizational Behavior
- Customer Service Quality and Loyalty
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- Advanced Statistical Process Monitoring
Papers in
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- Customer Service Quality and Loyalty 8
- Job Satisfaction and Organizational Behavior 3
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- Digital Marketing and Social Media 3
- Emotional Labor in Professions 2
- Co-authors
- Chih‐Hung Wang (3 shared papers)Kuen‐Suan Chen (7 shared papers)Ching-Cheng Chao (2 shared papers)Tsang-Chuan Chang (1 shared paper)Ching-Hsin Wang (1 shared paper)Chun‐Min Kuo (1 shared paper)
- Journals
- Journal of Testing and Evaluation (3 papers)Journal of Air Transport Management (2 papers)Quality & Quantity (1 paper)International Journal of Contemporary Hospitality Management (1 paper)Service Business (1 paper)
- Partner nations
- TaiwanUnited StatesChina
In The Last Decade
Hsi-Tien Chen
17 papers receiving 559 citations
Peers
Comparison fields: 5 of 83
- Organizational Behavior and Human Resource Management 281
- Statistics, Probability and Uncertainty 91
- Marketing 98
- Human Factors and Ergonomics 18
- Management Information Systems 61
Countries citing papers authored by Hsi-Tien Chen
This map shows the geographic impact of Hsi-Tien Chen's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Hsi-Tien Chen with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Hsi-Tien Chen more than expected).
Fields of papers citing papers by Hsi-Tien Chen
This network shows the impact of papers produced by Hsi-Tien Chen. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Hsi-Tien Chen. The network helps show where Hsi-Tien Chen may publish in the future.
Co-authors
The 6 scholars most cited alongside Hsi-Tien Chen, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2020 | 122 | |
| 2 | 2019 | 108 | |
| 3 | 2016 | 66 | |
| 4 | 2017 | 53 | |
| 5 | 2015 | 40 | |
| 6 | 2014 | 34 | |
| 7 | 2021 | 31 | |
| 8 | 2014 | 22 | |
| 9 | 2012 | 22 | |
| 10 | 2015 | 16 | |
| 11 | 2007 | 15 | |
| 12 | 2015 | 15 | |
| 13 | 2015 | 13 | |
| 14 | 2016 | 11 | |
| 15 | 2012 | 8 | |
| 16 | 2014 | 7 | |
| 17 | 2015 | 4 |
About Hsi-Tien Chen
Hsi-Tien Chen is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science, Strategy and Management, Marketing and Statistics, Probability and Uncertainty, having authored 17 papers that have together received 587 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (8 papers), Advanced Statistical Process Monitoring (4 papers), Consumer Retail Behavior Studies (4 papers), Digital Marketing and Social Media (3 papers), Job Satisfaction and Organizational Behavior (3 papers), Quality and Management Systems (2 papers), Quality and Supply Management (2 papers) and Emotional Labor in Professions (2 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (281 citations), Statistics, Probability and Uncertainty (91 citations), Marketing (98 citations), Human Factors and Ergonomics (18 citations) and Management Information Systems (61 citations). Hsi-Tien Chen has collaborated with scholars based in Taiwan, United States and China. Frequent co-authors include Chih‐Hung Wang, Kuen‐Suan Chen, Ching-Cheng Chao, Tsang-Chuan Chang, Ching-Hsin Wang and Chun‐Min Kuo. Their work appears in journals such as Journal of Testing and Evaluation, Journal of Air Transport Management, Quality & Quantity, International Journal of Contemporary Hospitality Management and Service Business.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.