Service Industries Journal 64.0k citations
2.3k papers ·
indexed · active since 1950
Topics Customer Service Quality and Loyalty Consumer Retail Behavior Studies Digital Marketing and Social Media Overview Impact Peers Geography Research Space Peers Service Industries Journal
Comparison fields: 5 of 179 Organizational Behavior and Human Resource Management 25.9k Marketing 24.3k Sociology and Political Science 21.5k Strategy and Management 14.3k Information Systems and Management 8.2k Economics and Econometrics 7.3k Management Information Systems 4.9k Management of Technology and Innovation 4.8k Social Psychology 3.9k Accounting 3.5k Artificial Intelligence 3.0k Management Science and Operations Research 2.8k Demography 2.3k General Health Professions 2.3k Tourism, Leisure and Hospitality Management 2.1k Communication 1.8k Business and International Management 1.6k Finance 1.4k General Economics, Econometrics and Finance 1.4k Transportation 1.4k Gender Studies 1.3k Political Science and International Relations 1.2k Information Systems 1.1k Management, Monitoring, Policy and Law 1.0k Urban Studies 1.0k Food Science 931 Education 878 Clinical Psychology 862 Industrial and Manufacturing Engineering 657 Experimental and Cognitive Psychology 629 Building and Construction 603 Applied Psychology 574 Public Administration 528 Safety Research 484 Human-Computer Interaction 478 Computer Science Applications 429 Geography, Planning and Development 385 Media Technology 329 Cognitive Neuroscience 327 Cultural Studies 306 Museology 298 Plant Science 292 Public Health, Environmental and Occupational Health 284 Literature and Literary Theory 260 Automotive Engineering 246 Radiological and Ultrasound Technology 233 Health 226 Developmental and Educational Psychology 220 Global and Planetary Change 202 Health Information Management 189 General Agricultural and Biological Sciences 183 Health, Toxicology and Mutagenesis 181 Human Factors and Ergonomics 165 Renewable Energy, Sustainability and the Environment 159 Anthropology 156 Ocean Engineering 141 Control and Systems Engineering 137 Health Informatics 126 Electrical and Electronic Engineering 126 Safety, Risk, Reliability and Quality 125 Development 125 Environmental Engineering 122 Emergency Medical Services 107 Computer Networks and Communications 106 Statistical and Nonlinear Physics 106 Visual Arts and Performing Arts 101 Mechanical Engineering 98 Computer Vision and Pattern Recognition 92 Statistics, Probability and Uncertainty 84 Law 84 Ecology 80 Neuropsychology and Physiological Psychology 79 Language and Linguistics 77 Sensory Systems 67 General Decision Sciences 66 Philosophy 65 Modeling and Simulation 64 Nutrition and Dietetics 60 Industrial and Manufacturing Engineering 57 Pollution 55 Biomedical Engineering 53 Speech and Hearing 52 Epidemiology 49 General Social Sciences 47 Archeology 47 Civil and Structural Engineering 47 Occupational Therapy 46 Leadership and Management 44 Pharmacology 41 Life-span and Life-course Studies 39 Psychiatry and Mental health 39 Music 38 Statistics and Probability 38 Soil Science 37 Forestry 36 Emergency Medicine 34 Pharmacy 32 Conservation 31 Medical Laboratory Technology 31 Aerospace Engineering 31 Pediatrics, Perinatology and Child Health 28 Signal Processing 26 History 26 Physiology 23 Linguistics and Language 21 Library and Information Sciences 20 Nature and Landscape Conservation 20 Electronic, Optical and Magnetic Materials 20 Computational Theory and Mathematics 19 Ecological Modeling 19 Geriatrics and Gerontology 18 Radiology, Nuclear Medicine and Imaging 17 Genetics 15 Physical Therapy, Sports Therapy and Rehabilitation 15 Research and Theory 15 Environmental Chemistry 14 Water Science and Technology 14 Molecular Biology 14 Mechanics of Materials 12 Geology 12 Pharmacology 10 Insect Science 10 Oncology 10 Surgery 10 Ecology, Evolution, Behavior and Systematics 8 Cardiology and Cardiovascular Medicine 8 History and Philosophy of Science 8 Complementary and alternative medicine 8 General Energy 8 Agronomy and Crop Science 8 Reproductive Medicine 7 Orthopedics and Sports Medicine 7 Oceanography 7 Software 7 Infectious Diseases 7 Materials Chemistry 7 Pulmonary and Respiratory Medicine 7 Family Practice 6 Rehabilitation 6 Analytical Chemistry 6 Computer Graphics and Computer-Aided Design 6 Energy Engineering and Power Technology 6 Obstetrics and Gynecology 5 Atmospheric Science 5 Pathology and Forensic Medicine 5 Discrete Mathematics and Combinatorics 5 Religious studies 5 Organic Chemistry 4 Endocrinology, Diabetes and Metabolism 4 Animal Science and Zoology 4 Developmental Biology 3 Geochemistry and Petrology 3 Immunology 3 Small Animals 3 Chemical Health and Safety 3 Periodontics 3 Neurology 3 Hepatology 2 Aquatic Science 2 Computational Mechanics 2 Architecture 2 Horticulture 2 Issues, ethics and legal aspects 2 Polymers and Plastics 2 Inorganic Chemistry 2 Cellular and Molecular Neuroscience 2 Hardware and Architecture 2 Urology 1 Catalysis 1 Space and Planetary Science 1 Applied Microbiology and Biotechnology 1 Neurology 1 Astronomy and Astrophysics 1 Biomaterials 1 Behavioral Neuroscience 1 Ophthalmology 1 General Dentistry 1 Biochemistry 1 General Arts and Humanities 1
Organizational Behavior and Human Resource Management 25.9k Marketing 24.3k Sociology and Political Science 21.5k Strategy and Management 14.3k Information Systems and Management 8.2k Journal of Marketing Management United Kingdom
Marketing Intelligence & Planning United Kingdom
Journal of Business and Industrial Marketing United States
Journal of Services Marketing United States
International Journal of Retail & Distribution Management United Kingdom
Journal of Consumer Marketing United States
Journal of Product & Brand Management United States
Journal of Consumer Psychology United States
Psychology and Marketing United States
European Management Journal United Kingdom
Citations per field
0 0.5× 1.5×
Journal of Marketing Management · 1× This map shows the geographic impact of research published in Service Industries Journal. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by papers published in Service Industries Journal with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Service Industries Journal more than expected).
This network shows the impact of papers published in Service Industries Journal. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers published in Service Industries Journal.
About Service Industries Journal The 2.3k papers published in Service Industries Journal in the last decades have received a total of 64.0k indexed citations . Papers published in Service Industries Journal usually cover Organizational Behavior and Human Resource Management (924 papers), Marketing (795 papers) and Tourism, Leisure and Hospitality Management (87 papers) specifically the topics of Customer Service Quality and Loyalty (720 papers), Consumer Retail Behavior Studies (313 papers) and Digital Marketing and Social Media (261 papers). The most active scholars publishing in Service Industries Journal are Jon Sundbo , Bo Edvardsson , Chris Ryan , V‐W. Mitchell , Farouk Saleh , Uolevi Lehtinen , Jan Olsson , Nigel Hemmington , Jay Kandampully and Héléna Alves .
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive
bibliographic database. While OpenAlex provides broad and valuable coverage of the global
research landscape, it—like all bibliographic datasets—has inherent limitations. These include
incomplete records, variations in author disambiguation, differences in journal indexing, and
delays in data updates. As a result, some metrics and network relationships displayed in
Rankless may not fully capture the entirety of a scholar's output or impact.
Explore journals with similar magnitude of impact Breakdown of academic impact, for papers in Journal of Marketing Management Breakdown of academic impact, for papers in Marketing Intelligence & Planning Breakdown of academic impact, for papers in Journal of Business and Industrial Marketing Breakdown of academic impact, for papers in Journal of Services Marketing Breakdown of academic impact, for papers in International Journal of Retail & Distribution Management Breakdown of academic impact, for papers in Journal of Consumer Marketing Breakdown of academic impact, for papers in Journal of Product & Brand Management Breakdown of academic impact, for papers in Journal of Consumer Psychology Breakdown of academic impact, for papers in Psychology and Marketing Breakdown of academic impact, for papers in European Management Journal