Beth G. Chung‐Herrera

1.6k total citations · 1 hit paper
12 papers, 1.1k citations indexed

About

Beth G. Chung‐Herrera is a scholar working on Sociology and Political Science, Organizational Behavior and Human Resource Management and Communication. According to data from OpenAlex, Beth G. Chung‐Herrera has authored 12 papers receiving a total of 1.1k indexed citations (citations by other indexed papers that have themselves been cited), including 5 papers in Sociology and Political Science, 5 papers in Organizational Behavior and Human Resource Management and 2 papers in Communication. Recurrent topics in Beth G. Chung‐Herrera's work include Customer Service Quality and Loyalty (3 papers), Social and Intergroup Psychology (3 papers) and Gender Diversity and Inequality (2 papers). Beth G. Chung‐Herrera is often cited by papers focused on Customer Service Quality and Loyalty (3 papers), Social and Intergroup Psychology (3 papers) and Gender Diversity and Inequality (2 papers). Beth G. Chung‐Herrera collaborates with scholars based in United States, Latvia and Israel. Beth G. Chung‐Herrera's co-authors include Melenie J. Lankau, Karen Holcombe Ehrhart, Michelle A. Dean, Amy E. Randel, Gangaram Singh, Lynn M. Shore, Cathy A. Enz, Mark G. Ehrhart, Scott C. Roesch and Kelsey Bradshaw and has published in prestigious journals such as Journal of Management, Personality and Individual Differences and Journal of Applied Social Psychology.

In The Last Decade

Beth G. Chung‐Herrera

12 papers receiving 1.0k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Diversity in organizations: Where are we now and where are we going?

2008 386 citations Lynn M. Shore, Beth G. Chung‐Herrera et al. Human Resource Management Review profile →

Peers

Countries citing papers authored by Beth G. Chung‐Herrera

Since Specialization

Citations

This map shows the geographic impact of Beth G. Chung‐Herrera's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Beth G. Chung‐Herrera with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Beth G. Chung‐Herrera more than expected).

Fields of papers citing papers by Beth G. Chung‐Herrera

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Beth G. Chung‐Herrera. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Beth G. Chung‐Herrera. The network helps show where Beth G. Chung‐Herrera may publish in the future.

Co-authorship network of co-authors of Beth G. Chung‐Herrera

This figure shows the co-authorship network connecting the top 25 collaborators of Beth G. Chung‐Herrera. A scholar is included among the top collaborators of Beth G. Chung‐Herrera based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Beth G. Chung‐Herrera. Beth G. Chung‐Herrera is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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12 of 12 papers shown

#	Work	Indexed citations
1	When demographic differences exist: an analysis of service failure and recovery among diverse participants 2010 ·Journal of Services Marketing ·Beth G. Chung‐Herrera, Gabriel R. Gonzalez, Karina Hoffmann	30
2	Testing the latent factor structure and construct validity of the Ten-Item Personality Inventory 2009 ·Personality and Individual Differences ·Mark G. Ehrhart, Karen Holcombe Ehrhart, Scott C. Roesch, Beth G. Chung‐Herrera, (unknown), Kelsey Bradshaw	181
3	To Go or Not to Go: The Online Decision for MBA Programs. 2008 ·Online journal of distance learning administration ·Beth G. Chung‐Herrera, Kathleen A. Krentler	1
4	Diversity in organizations: Where are we now and where are we going? breakdown → 2008 ·Human Resource Management Review ·Lynn M. Shore, Beth G. Chung‐Herrera, Michelle A. Dean, Karen Holcombe Ehrhart, (unknown), Amy E. Randel, Gangaram Singh	386
5	HRM at Your Service: 2008 ·Organizational Dynamics ·Karen Holcombe Ehrhart, Beth G. Chung‐Herrera	5
6	Can Test Preparation Help to Reduce the Black—White Test Performance Gap? 2008 ·Journal of Management ·Beth G. Chung‐Herrera, Karen Holcombe Ehrhart, Mark G. Ehrhart, (unknown), Britta Kilian	10
7	Customers' psychological needs in different service industries 2007 ·Journal of Services Marketing ·Beth G. Chung‐Herrera	22
8	A NEW VISION OF STEREOTYPE THREAT: TESTING ITS EFFECTS IN A FIELD SETTING. 2005 ·Academy of Management Proceedings ·Beth G. Chung‐Herrera, Mark G. Ehrhart, Karen Holcombe Ehrhart, Keith Hattrup, (unknown)	3
9	Are We There Yet? An Assessment of Fit Between Stereotypes of Minority Managers and the Successful-Manager Prototype 2005 ·Journal of Applied Social Psychology ·Beth G. Chung‐Herrera, Melenie J. Lankau	80
10	Customer and employee views of critical service incidents 2004 ·Journal of Services Marketing ·Beth G. Chung‐Herrera, (unknown), (unknown)	62
11	Grooming future hospitality leaders: A competencies model 2003 ·Cornell Hotel and Restaurant Administration Quarterly ·Beth G. Chung‐Herrera	196
12	A Competencies Model 2003 ·Cornell Hotel and Restaurant Administration Quarterly ·Beth G. Chung‐Herrera, Cathy A. Enz, Melenie J. Lankau	157

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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