Michael T. Krush

1.4k total citations · 1 hit paper
20 papers, 1.0k citations indexed

About

Michael T. Krush is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science and Strategy and Management. According to data from OpenAlex, Michael T. Krush has authored 20 papers receiving a total of 1.0k indexed citations (citations by other indexed papers that have themselves been cited), including 13 papers in Organizational Behavior and Human Resource Management, 8 papers in Sociology and Political Science and 5 papers in Strategy and Management. Recurrent topics in Michael T. Krush's work include Customer Service Quality and Loyalty (11 papers), Digital Marketing and Social Media (8 papers) and Job Satisfaction and Organizational Behavior (5 papers). Michael T. Krush is often cited by papers focused on Customer Service Quality and Loyalty (11 papers), Digital Marketing and Social Media (8 papers) and Job Satisfaction and Organizational Behavior (5 papers). Michael T. Krush collaborates with scholars based in United States, Lebanon and Latvia. Michael T. Krush's co-authors include Raj Agnihotri, Michael Y. Hu, Rebecca Dingus, Kevin J. Trainor, Omar S. Itani, Gerrard Macintosh, Ravipreet S. Sohi, Colin B. Gabler, Fernando Jaramillo and Amit Saini and has published in prestigious journals such as Journal of Business Research, Journal of the Academy of Marketing Science and Industrial Marketing Management.

In The Last Decade

Michael T. Krush

19 papers receiving 995 citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Social media: Influencing customer satisfaction in B2B sales

2015 400 citations Raj Agnihotri, Rebecca Dingus et al. Industrial Marketing Management profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Michael T. Krush United States	13	489	481	315	304	242	20	1.0k
Deva Rangarajan France	18	657 1.3×	595 1.2×	463 1.5×	350 1.2×	273 1.1×	36	1.3k
Ryan Mullins United States	14	515 1.1×	372 0.8×	455 1.4×	168 0.6×	246 1.0×	24	1.0k
Cristiana Raquel Lages United Kingdom	16	484 1.0×	590 1.2×	469 1.5×	221 0.7×	325 1.3×	30	1.2k
James “Mick” Andzulis United States	8	456 0.9×	743 1.5×	288 0.9×	486 1.6×	220 0.9×	10	1.2k
Nathaniel N. Hartmann United States	20	657 1.3×	344 0.7×	396 1.3×	176 0.6×	371 1.5×	30	1.3k
Øyvind Helgesen Norway	13	727 1.5×	261 0.5×	429 1.4×	178 0.6×	372 1.5×	20	1.2k
Frank Q. Fu United States	12	370 0.8×	260 0.5×	266 0.8×	165 0.5×	157 0.6×	22	801
Mohd Ahmad Al-Hawari United Arab Emirates	20	729 1.5×	390 0.8×	419 1.3×	269 0.9×	260 1.1×	39	1.3k
Mario Schaarschmidt Germany	18	303 0.6×	337 0.7×	272 0.9×	117 0.4×	261 1.1×	66	912
Avinash Malshe United States	20	602 1.2×	359 0.7×	455 1.4×	155 0.5×	373 1.5×	38	1.2k

Countries citing papers authored by Michael T. Krush

Since Specialization

Citations

This map shows the geographic impact of Michael T. Krush's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Michael T. Krush with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Michael T. Krush more than expected).

Fields of papers citing papers by Michael T. Krush

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Michael T. Krush. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Michael T. Krush. The network helps show where Michael T. Krush may publish in the future.

Co-authorship network of co-authors of Michael T. Krush

This figure shows the co-authorship network connecting the top 25 collaborators of Michael T. Krush. A scholar is included among the top collaborators of Michael T. Krush based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Michael T. Krush. Michael T. Krush is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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20 of 20 papers shown

Rodríguez, Michael, Dawn R. Deeter‐Schmelz, & Michael T. Krush. (2025). The impact of generative AI technology on B2B sales process and performance: an empirical study. Journal of Business and Industrial Marketing. 40(10). 2013–2027.

Krush, Michael T., et al.. (2022). The (quiet) ego and sales: Transcending self-interest and its relationship with adaptive selling. Journal of Business Research. 150. 326–338. 10 indexed citations

Malshe, Avinash & Michael T. Krush. (2020). Tensions within the sales ecosystem: a multi-level examination of the sales-marketing interface. Journal of Business and Industrial Marketing. 36(4). 571–589. 11 indexed citations

Itani, Omar S., Michael T. Krush, Raj Agnihotri, & Kevin J. Trainor. (2020). Social media and customer relationship management technologies: Influencing buyer-seller information exchanges. Industrial Marketing Management. 90. 264–275. 83 indexed citations

Deeter‐Schmelz, Dawn R., Andrea L. Dixon, Robert C. Erffmeyer, et al.. (2018). Attracting Students to Sales Positions: The Case of Effective Salesperson Recruitment Ads. Journal of Marketing Education. 42(2). 170–190. 9 indexed citations

Macintosh, Gerrard & Michael T. Krush. (2017). Networking Behavior and Sales Performance: Examining Potential Gender Differences. The Journal of Marketing Theory and Practice. 25(2). 160–170. 18 indexed citations

Agnihotri, Raj, Colin B. Gabler, Omar S. Itani, Fernando Jaramillo, & Michael T. Krush. (2017). Salesperson ambidexterity and customer satisfaction: examining the role of customer demandingness, adaptive selling, and role conflict. Journal of Personal Selling and Sales Management. 37(1). 27–41. 118 indexed citations

Krush, Michael T., Raj Agnihotri, & Kevin J. Trainor. (2016). A contingency model of marketing dashboards and their influence on marketing strategy implementation speed and market information management capability. European Journal of Marketing. 50(12). 2077–2102. 30 indexed citations

Krush, Michael T., et al.. (2015). Positive marketing: A new theoretical prototype of sharing in an online community. Journal of Business Research. 68(12). 2503–2512. 32 indexed citations

10.

Agnihotri, Raj, Rebecca Dingus, Michael Y. Hu, & Michael T. Krush. (2015). Social media: Influencing customer satisfaction in B2B sales. Industrial Marketing Management. 53. 172–180. 400 indexed citations breakdown →

11.

Agnihotri, Raj & Michael T. Krush. (2015). Salesperson empathy, ethical behaviors, and sales performance: the moderating role of trust in one's manager. Journal of Personal Selling and Sales Management. 35(2). 164–174. 67 indexed citations

12.

Krush, Michael T., Ravipreet S. Sohi, & Amit Saini. (2014). Dispersion of marketing capabilities: impact on marketing’s influence and business unit outcomes. Journal of the Academy of Marketing Science. 43(1). 32–51. 71 indexed citations

13.

Macintosh, Gerrard & Michael T. Krush. (2014). Examining the link between salesperson networking behaviors, job satisfaction, and organizational commitment: Does gender matter?. Journal of Business Research. 67(12). 2628–2635. 53 indexed citations

14.

Krush, Michael T., et al.. (2014). Value Creation Within The Sales-Marketing Interface: The Varied Approaches to Integration. UST Research Online (University of St. Thomas - Minnesota). 4 indexed citations

15.

Krush, Michael T., et al.. (2013). The Salesperson’s Ability to Bounce Back: Examining the Moderating Role of Resiliency on Forms of Intra-Role Job Conflict and Job Attitudes, Behaviors and Performance. 23(1). 20 indexed citations

16.

Trainor, Kevin J., Michael T. Krush, & Raj Agnihotri. (2013). Effects of relational proclivity and marketing intelligence on new product development. Marketing Intelligence & Planning. 31(7). 788–806. 22 indexed citations

17.

Krush, Michael T., Raj Agnihotri, Kevin J. Trainor, & Edward L. Nowlin. (2013). Enhancing organizational sensemaking: An examination of the interactive effects of sales capabilities and marketing dashboards. Industrial Marketing Management. 42(5). 824–835. 42 indexed citations

18.

Agnihotri, Raj, Michael T. Krush, & Rakesh Kumar Singh. (2012). Understanding the mechanism linking interpersonal traits to pro‐social behaviors among salespeople: lessons from India. Journal of Business and Industrial Marketing. 27(3). 211–227. 41 indexed citations

19.

Krush, Michael T.. (2009). The dispersion of marketing capabilities and its effects on marketing strategy execution, business relationships and business unit performance. Insecta mundi. 2 indexed citations

20.

Krush, Michael T., et al.. (2008). We Happy Few: Redefining Community in Marketing. ACR North American Advances. 2 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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