Michael J. Dorsch

1.4k total citations
30 papers, 1.0k citations indexed

About

Michael J. Dorsch is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Sociology and Political Science. According to data from OpenAlex, Michael J. Dorsch has authored 30 papers receiving a total of 1.0k indexed citations (citations by other indexed papers that have themselves been cited), including 20 papers in Marketing, 16 papers in Organizational Behavior and Human Resource Management and 10 papers in Sociology and Political Science. Recurrent topics in Michael J. Dorsch's work include Customer Service Quality and Loyalty (14 papers), Consumer Behavior in Brand Consumption and Identification (12 papers) and Management and Organizational Studies (4 papers). Michael J. Dorsch is often cited by papers focused on Customer Service Quality and Loyalty (14 papers), Consumer Behavior in Brand Consumption and Identification (12 papers) and Management and Organizational Studies (4 papers). Michael J. Dorsch collaborates with scholars based in United States, Ireland and United Kingdom. Michael J. Dorsch's co-authors include Stephen J. Grove, Les Carlson, William R. Darden, Marko Grünhagen, Sheila J. Backman, Duarte B. Morais, Raymond P. Fisk, Scott W. Kelley, Kjell Törnblom and Ali Kazemi and has published in prestigious journals such as Journal of Business Research, Journal of the Academy of Marketing Science and Journal of Travel Research.

In The Last Decade

Michael J. Dorsch

30 papers receiving 873 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Michael J. Dorsch United States 18 578 482 435 187 142 30 1.0k
Colin McLeod Australia 7 618 1.1× 549 1.1× 389 0.9× 156 0.8× 129 0.9× 7 1.0k
Bruce L. Alford United States 13 863 1.5× 488 1.0× 499 1.1× 135 0.7× 143 1.0× 26 1.2k
María José Miquel Romero Spain 17 428 0.7× 277 0.6× 360 0.8× 174 0.9× 110 0.8× 45 864
Lina Xiong United States 14 468 0.8× 464 1.0× 590 1.4× 131 0.7× 167 1.2× 44 1.0k
Joshua T. Beck United States 12 798 1.4× 578 1.2× 570 1.3× 277 1.5× 135 1.0× 16 1.4k
Nelson K. F. Tsang Hong Kong 22 637 1.1× 707 1.5× 899 2.1× 172 0.9× 172 1.2× 39 1.5k
Sridhar Samu India 16 540 0.9× 306 0.6× 573 1.3× 310 1.7× 103 0.7× 22 1.0k
Maja Šerić Spain 22 728 1.3× 299 0.6× 731 1.7× 155 0.8× 104 0.7× 72 1.2k
Sue Vaux Halliday United Kingdom 14 584 1.0× 396 0.8× 531 1.2× 146 0.8× 217 1.5× 32 954
Outi Uusitalo Finland 15 545 0.9× 228 0.5× 454 1.0× 117 0.6× 252 1.8× 41 994

Countries citing papers authored by Michael J. Dorsch

Since Specialization
Citations

This map shows the geographic impact of Michael J. Dorsch's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Michael J. Dorsch with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Michael J. Dorsch more than expected).

Fields of papers citing papers by Michael J. Dorsch

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Michael J. Dorsch. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Michael J. Dorsch. The network helps show where Michael J. Dorsch may publish in the future.

Co-authorship network of co-authors of Michael J. Dorsch

This figure shows the co-authorship network connecting the top 25 collaborators of Michael J. Dorsch. A scholar is included among the top collaborators of Michael J. Dorsch based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Michael J. Dorsch. Michael J. Dorsch is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Srivastava, R.K. & Michael J. Dorsch. (2019). Understanding the viability of three types of approach of advertising in emerging markets. Journal of Marketing Communications. 26(8). 799–812. 11 indexed citations
2.
Dorsch, Michael J., Kjell Törnblom, & Ali Kazemi. (2016). A Review of Resource Theories and Their Implications for Understanding Consumer Behavior. Journal of the Association for Consumer Research. 2(1). 5–25. 36 indexed citations
3.
Baron, Steve, Michael J. Dorsch, Raymond P. Fisk, et al.. (2014). Bridging the academia-practitioner divide: the case of “service theater”. Journal of Services Marketing. 28(7). 580–594. 8 indexed citations
4.
Grove, Stephen J., Michael J. Dorsch, & Christopher D. Hopkins. (2012). Assessing the Longitudinal Robustness of Spectators' Perceptions of the Functions of Sport: Implications for Sport Marketers. The Journal of Marketing Theory and Practice. 20(1). 23–38. 12 indexed citations
5.
Grove, Stephen J., Gregory M. Pickett, Scott A. Jones, & Michael J. Dorsch. (2012). Spectator Rage as the Dark Side of Engaging Sport Fans. Journal of Service Research. 15(1). 3–20. 42 indexed citations
6.
Grove, Stephen J., Les Carlson, & Michael J. Dorsch. (2007). Comparing the Application of Integrated Marketing Communication (IMC) in Magazine Ads Across Product Type and Time. Journal of Advertising. 36(1). 37–54. 35 indexed citations
7.
Grünhagen, Marko, et al.. (2007). Recall of autobiographical memory: A longitudinal analysis of franchisee experts. International Entrepreneurship and Management Journal. 4(1). 19–33. 5 indexed citations
8.
Morais, Duarte B., Michael J. Dorsch, & Sheila J. Backman. (2005). Building Loyal Relationships Between Customers and Providers. Journal of Travel & Tourism Marketing. 18(1). 49–57. 20 indexed citations
9.
Randall, Ellen, Michael J. Dorsch, & Morgan P. Miles. (2005). A Short Note on Poker, Publishing, & Working like Mad Not to Perish: An Entrepreneurial Perspective of the Journal of Marketing Theory and Practice. The Journal of Marketing Theory and Practice. 13(4). 1–4. 2 indexed citations
10.
Morais, Duarte B., Michael J. Dorsch, & Sheila J. Backman. (2004). Can Tourism Providers Buy their Customers’ Loyalty? Examining the Influence of Customer-Provider Investments on Loyalty. Journal of Travel Research. 42(3). 235–243. 112 indexed citations
11.
Ross, Stephen, William C. Norman, & Michael J. Dorsch. (2003). The use of conjoint analysis in the development of a new recreation facility. Managing Leisure. 8(4). 227–244. 6 indexed citations
12.
Grünhagen, Marko & Michael J. Dorsch. (2003). Does the Franchisor Provide Value to Franchisees? Past, Current, and Future Value Assessments of Two Franchisee Types. Journal of Small Business Management. 41(4). 366–384. 94 indexed citations
13.
Morais, Duarte B., Sheila J. Backman, & Michael J. Dorsch. (2003). Toward the Operationalization of Resource Investments Made between Customers and Providers of a Tourism Service. Journal of Travel Research. 41(4). 362–374. 27 indexed citations
14.
Dorsch, Michael J., Stephen J. Grove, & William R. Darden. (2000). Consumer intentions to use a service category. Journal of Services Marketing. 14(2). 92–117. 61 indexed citations
15.
Grove, Stephen J., Raymond P. Fisk, & Michael J. Dorsch. (1998). Assessing the Theatrical Components of the Service Encounter: A Cluster Analysis Examination. Service Industries Journal. 18(3). 116–134. 125 indexed citations
16.
Dorsch, Michael J., Stephen J. Grove, Gregory M. Pickett, & Scott W. Kelley. (1997). Responses to Gift-Giving in a Business Context: An Empirical Examination. Psychological Reports. 81(3). 947–955. 2 indexed citations
17.
Kelley, Scott W. & Michael J. Dorsch. (1991). Ethical Climate, Organizational Commitment, and Indebtedness Among Purchasing Executives. Journal of Personal Selling and Sales Management. 11(4). 55–66. 45 indexed citations
18.
Darden, William R. & Michael J. Dorsch. (1990). An action strategy approach to examining shopping behavior. Journal of Business Research. 21(3). 289–308. 69 indexed citations
19.
Teas, R. Kenneth, Michael J. Dorsch, & James H. McAlexander. (1989). Measuring Commercial Bank Customers' Attitudes Toward the Quality of the Financial Services Marketing Relationship. Journal of Professional Services Marketing. 4(1). 75–96. 9 indexed citations
20.
Darden, William R. & Michael J. Dorsch. (1988). Useful component analysis: Graphical views of marketing data. Journal of the Academy of Marketing Science. 16(1). 60–73. 5 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact

Breakdown of academic impact, for papers by Colin McLeod Breakdown of academic impact, for papers by Bruce L. Alford Breakdown of academic impact, for papers by María José Miquel Romero Breakdown of academic impact, for papers by Lina Xiong Breakdown of academic impact, for papers by Joshua T. Beck Breakdown of academic impact, for papers by Nelson K. F. Tsang Breakdown of academic impact, for papers by Sridhar Samu Breakdown of academic impact, for papers by Maja Šerić Breakdown of academic impact, for papers by Sue Vaux Halliday Breakdown of academic impact, for papers by Outi Uusitalo
Rankless by CCL
2026