Marissa Orlowski

1.3k total citations
33 papers, 880 citations indexed

About

Marissa Orlowski is a scholar working on Sociology and Political Science, Organizational Behavior and Human Resource Management and Marketing. According to data from OpenAlex, Marissa Orlowski has authored 33 papers receiving a total of 880 indexed citations (citations by other indexed papers that have themselves been cited), including 17 papers in Sociology and Political Science, 9 papers in Organizational Behavior and Human Resource Management and 8 papers in Marketing. Recurrent topics in Marissa Orlowski's work include Digital Marketing and Social Media (7 papers), Customer Service Quality and Loyalty (7 papers) and Job Satisfaction and Organizational Behavior (5 papers). Marissa Orlowski is often cited by papers focused on Digital Marketing and Social Media (7 papers), Customer Service Quality and Loyalty (7 papers) and Job Satisfaction and Organizational Behavior (5 papers). Marissa Orlowski collaborates with scholars based in United States, Finland and Netherlands. Marissa Orlowski's co-authors include Mathilda van Niekerk, Edwin N. Torres, Fevzi Okumuş, Diego Bufquin, Alessandra Marasco, Piera Buonincontri, Sarah Lefebvre, Brendan Richard, Robin B. DiPietro and Charles G. Partlow and has published in prestigious journals such as SHILAP Revista de lepidopterología, PLoS ONE and Tourism Management.

In The Last Decade

Marissa Orlowski

32 papers receiving 851 citations

Peers

Marissa Orlowski

SPS

OBHRM

MARKE

Osman Ahmed El‐Said Egypt

Lisa Slevitch United States

Maksim Godovykh United States

YooHee Hwang Hong Kong

Xander Lub Netherlands

Soyeon Kim South Korea

Tomaž Kolar Slovenia

Wee-Kheng Tan Taiwan

Aaron Hsiao Australia

Hyeon-Cheol Kim South Korea

Osman Ahmed El‐Said Egypt

Marissa Orlowski

429 ×1.0

SPS

225 ×0.8

OBHRM

237 ×1.1

MARKE

72 ×0.4

78 ×0.7

Citations per year, relative to Marissa Orlowski Marissa Orlowski (= 1×) peers Osman Ahmed El‐Said

Countries citing papers authored by Marissa Orlowski

Since Specialization

Citations

This map shows the geographic impact of Marissa Orlowski's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Marissa Orlowski with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Marissa Orlowski more than expected).

Fields of papers citing papers by Marissa Orlowski

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Marissa Orlowski. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Marissa Orlowski. The network helps show where Marissa Orlowski may publish in the future.

Co-authorship network of co-authors of Marissa Orlowski

This figure shows the co-authorship network connecting the top 25 collaborators of Marissa Orlowski. A scholar is included among the top collaborators of Marissa Orlowski based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Marissa Orlowski. Marissa Orlowski is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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20 of 20 papers shown

Lefebvre, Sarah, et al.. (2024). It’s all your fault! restaurant vs. platform blame attribution in food delivery service failures. British Food Journal. 126(8). 3037–3050. 6 indexed citations

Lub, Xander, et al.. (2024). Developing the digital transformation skills framework: A systematic literature review approach. PLoS ONE. 19(7). e0304127–e0304127. 6 indexed citations

Han, Dai‐In Danny & Marissa Orlowski. (2024). Emotional responses to narrative content: A comparative study on consumer food choice intentions. Computers in Human Behavior. 155. 108191–108191. 2 indexed citations

Lefebvre, Sarah, et al.. (2023). Look on the bright side: Emojis impact tipping behaviour. International Journal of Hospitality Management. 117. 103653–103653. 10 indexed citations

Orlowski, Marissa, et al.. (2022). Determinants of Customer Satisfaction and eWOM in the Sharing Economy: Timeshare versus Peer-to-Peer Accommodations. SHILAP Revista de lepidopterología. 3(1). 225–242. 10 indexed citations

Orlowski, Marissa, Sarah Lefebvre, & Robin M. Back. (2022). Thinking outside the bottle: Effects of alternative wine packaging. Journal of Retailing and Consumer Services. 69. 103117–103117. 33 indexed citations

Orlowski, Marissa, et al.. (2022). The unintended effects of tamper-evident food closures. International Journal of Hospitality Management. 107. 103315–103315. 7 indexed citations

Mejia, Cynthia, Monika Bąk, Piotr Zientara, & Marissa Orlowski. (2022). Importance-performance analysis of socially sustainable practices in U.S. restaurants: A consumer perspective in the quasi-post-pandemic context. International Journal of Hospitality Management. 103. 103209–103209. 24 indexed citations

Presti, Letizia Lo, et al.. (2022). In the travel bloggers’ wonderland: mechanisms of the blogger – follower relationship in tourism and hospitality management – a systematic literature review. International Journal of Contemporary Hospitality Management. 34(7). 2747–2772. 23 indexed citations

10.

Okumuş, Fevzi, et al.. (2021). Employee perceptions of diversity management in the hospitality industry. SHILAP Revista de lepidopterología. 37(2). 265–285. 10 indexed citations

11.

Orlowski, Marissa, et al.. (2020). What am I tipping you for? Customer response to tipping requests at limited-service restaurants. International Journal of Contemporary Hospitality Management. 32(5). 2007–2026. 22 indexed citations

12.

Richard, Brendan, Stephen A. Sivo, Marissa Orlowski, et al.. (2020). Qualitative Research via Focus Groups: Will Going Online Affect the Diversity of Your Findings?. Cornell Hospitality Quarterly. 62(1). 32–45. 48 indexed citations

13.

Torres, Edwin N., et al.. (2018). Consumer-led experience customization: a socio-spatial approach. Journal of service management. 29(2). 206–229. 34 indexed citations

14.

Bufquin, Diego, Robin B. DiPietro, Marissa Orlowski, & Charles G. Partlow. (2018). Social evaluations of restaurant managers. International Journal of Contemporary Hospitality Management. 30(3). 1827–1844. 20 indexed citations

15.

Marasco, Alessandra, Piera Buonincontri, Mathilda van Niekerk, Marissa Orlowski, & Fevzi Okumuş. (2018). Exploring the role of next-generation virtual technologies in destination marketing. Journal of Destination Marketing & Management. 9. 138–148. 197 indexed citations

16.

Richard, Brendan, Stephen A. Sivo, Marissa Orlowski, et al.. (2018). Online focus groups: a valuable alternative for hospitality research?. International Journal of Contemporary Hospitality Management. 30(11). 3175–3191. 16 indexed citations

17.

Lefebvre, Sarah & Marissa Orlowski. (2018). Can, cup, or bottle? The influence of beverage vessel on taste and willingness to pay. International Journal of Hospitality Management. 76. 194–205. 23 indexed citations

18.

Orlowski, Marissa, Kevin Murphy, & Denver Severt. (2016). Commitment and conflict in the restaurant industry: Perceptions from the Generation Y viewpoint. Journal of Foodservice Business Research. 20(2). 218–237. 16 indexed citations

19.

Torres, Edwin N., Mathilda van Niekerk, & Marissa Orlowski. (2016). Customer and Employee Incivility and Its Causal Effects in the Hospitality Industry. Journal of Hospitality Marketing & Management. 26(1). 48–66. 142 indexed citations

20.

Richard, Brendan, et al.. (2014). Event Management in Sport, Recreation and Tourism: Theoretical and Practical Dimensions. Tourism Management. 44. 99–100. 1 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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