Luke Williams

453 total citations
16 papers, 320 citations indexed

About

Luke Williams is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Surgery. According to data from OpenAlex, Luke Williams has authored 16 papers receiving a total of 320 indexed citations (citations by other indexed papers that have themselves been cited), including 6 papers in Organizational Behavior and Human Resource Management, 5 papers in Marketing and 2 papers in Surgery. Recurrent topics in Luke Williams's work include Customer Service Quality and Loyalty (6 papers), Consumer Behavior in Brand Consumption and Identification (3 papers) and Consumer Retail Behavior Studies (2 papers). Luke Williams is often cited by papers focused on Customer Service Quality and Loyalty (6 papers), Consumer Behavior in Brand Consumption and Identification (3 papers) and Consumer Retail Behavior Studies (2 papers). Luke Williams collaborates with scholars based in United States, United Kingdom and Belgium. Luke Williams's co-authors include Timothy L. Keiningham, Lerzan Aksoy, Alexander Buoye, Bart Larivière, Forrest V. Morgeson, Roland T. Rust, Bruce Cooil, Tor W. Andreassen, Сунил Гупта and Sharon Abrahams and has published in prestigious journals such as Journal of Business Research, Journal of Retailing and Consumer Services and Journal of Service Research.

In The Last Decade

Luke Williams

13 papers receiving 300 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Luke Williams United States 8 182 173 129 52 22 16 320
Aditi Sarkar Sengupta India 5 164 0.9× 234 1.4× 140 1.1× 63 1.2× 40 1.8× 7 325
Shih-Ping Jeng Taiwan 8 202 1.1× 133 0.8× 210 1.6× 69 1.3× 13 0.6× 12 361
Olivia F. Lee United States 6 139 0.8× 112 0.6× 83 0.6× 52 1.0× 20 0.9× 7 288
Drew Franklin New Zealand 7 149 0.8× 104 0.6× 164 1.3× 43 0.8× 25 1.1× 12 296
Hsin‐Hui “Sunny” Hu Taiwan 8 224 1.2× 276 1.6× 140 1.1× 38 0.7× 71 3.2× 10 429
Yanyan Chen China 5 147 0.8× 65 0.4× 100 0.8× 30 0.6× 30 1.4× 9 259
Rupam Konar Malaysia 6 112 0.6× 100 0.6× 164 1.3× 40 0.8× 28 1.3× 22 308
Yi‐Chun Ou United Kingdom 5 258 1.4× 201 1.2× 179 1.4× 58 1.1× 25 1.1× 6 368
Gülhayat Gölbaşı Şimşek Türkiye 10 92 0.5× 92 0.5× 113 0.9× 33 0.6× 29 1.3× 29 274
Jake An Australia 7 157 0.9× 63 0.4× 114 0.9× 34 0.7× 20 0.9× 10 269

Countries citing papers authored by Luke Williams

Since Specialization
Citations

This map shows the geographic impact of Luke Williams's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Luke Williams with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Luke Williams more than expected).

Fields of papers citing papers by Luke Williams

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Luke Williams. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Luke Williams. The network helps show where Luke Williams may publish in the future.

Co-authorship network of co-authors of Luke Williams

This figure shows the co-authorship network connecting the top 25 collaborators of Luke Williams. A scholar is included among the top collaborators of Luke Williams based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Luke Williams. Luke Williams is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

16 of 16 papers shown
1.
Mayberry, Emily, Luke Williams, Caroline McHutchison, et al.. (2023). Development, reliability, validity, and acceptability of the remote administration of the Edinburgh Cognitive and Behavioural ALS Screen (ECAS). Amyotrophic Lateral Sclerosis and Frontotemporal Degeneration. 25(1-2). 96–103. 9 indexed citations
2.
Chapman, James, et al.. (2023). Sternal fractures and thoracic injury: an analysis of 288 sternal fractures attending a major trauma centre. European Journal of Orthopaedic Surgery & Traumatology. 33(6). 2619–2624. 1 indexed citations
3.
Williams, Luke. (2023). Attempting Escape. 7(2). 88–99. 1 indexed citations
4.
Williams, Luke, et al.. (2023). Social truth queries: Development of a new user-driven intervention for countering online misinformation.. Journal of Applied Research in Memory and Cognition. 14(2). 205–217. 2 indexed citations
5.
Siakavellas, Spyros I., Luke Williams, Philip Jenkinson, et al.. (2021). OP22 Factors independently associated with fatigue in IBD: Results from the baseline dataset of the PREdiCCt study. Journal of Crohn s and Colitis. 15(Supplement_1). S021–S021. 1 indexed citations
6.
Williams, Luke, Alexander Buoye, Timothy L. Keiningham, & Lerzan Aksoy. (2020). The practitioners’ path to customer loyalty: Memorable experiences or frictionless experiences?. Journal of Retailing and Consumer Services. 57. 102215–102215. 39 indexed citations
7.
8.
Keiningham, Timothy L., Roland T. Rust, Bart Larivière, Lerzan Aksoy, & Luke Williams. (2018). A roadmap for driving customer word-of-mouth. Journal of service management. 29(1). 2–38. 62 indexed citations
9.
Aksoy, Lerzan, et al.. (2015). Does loyalty span domains? Examining the relationship between consumer loyalty, other loyalties and happiness. Journal of Business Research. 68(12). 2464–2476. 49 indexed citations
10.
Keiningham, Timothy L., Lerzan Aksoy, Luke Williams, & Alexander Buoye. (2015). The Wallet Allocation Rule: Winning the Battle for Share. 9 indexed citations
11.
Keiningham, Timothy L., Lerzan Aksoy, Luke Williams, & Alexander Buoye. (2015). The Wallet Allocation Rule. 6 indexed citations
12.
Keiningham, Timothy L., Forrest V. Morgeson, Lerzan Aksoy, & Luke Williams. (2014). Service Failure Severity, Customer Satisfaction, and Market Share. Journal of Service Research. 17(4). 415–431. 79 indexed citations
13.
Гупта, Сунил, et al.. (2012). Are Daily Deals Good for Merchants. 7 indexed citations
14.
Keiningham, Timothy L., Lerzan Aksoy, Bruce Cooil, Tor W. Andreassen, & Luke Williams. (2008). A holistic examination of Net Promoter. Journal of Database Marketing & Customer Strategy Management. 15(2). 79–90. 53 indexed citations
15.
Bruno, Giordano & Luke Williams. (2001). The Heroic Enthusiasts an Ethical Poem. Medical Entomology and Zoology.
16.
Wittenberg, J, et al.. (1975). Ischemic colitis after abdominoperineal resection.. PubMed. 69(6). 1321–5. 1 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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2026