Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies
if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the
same subfield and year (this is the minimum needed to enter the top 1%, not the average
within it), or reaches the top citation threshold in at least one of its specific research
topics.
Qualitative Methods in Management Research.
19931.5k citationsKen Bowen, Evert Gummesson et al.Journal of the Operational Research Societyprofile →
Whither Services Marketing?
2004781 citationsChristopher Lovelock, Evert GummessonJournal of Service Researchprofile →
The new marketing—Developing long-term interactive relationships
Countries citing papers authored by Evert Gummesson
Since
Specialization
Citations
This map shows the geographic impact of Evert Gummesson's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Evert Gummesson with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Evert Gummesson more than expected).
This network shows the impact of papers produced by Evert Gummesson. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Evert Gummesson. The network helps show where Evert Gummesson may publish in the future.
Co-authorship network of co-authors of Evert Gummesson
This figure shows the co-authorship network connecting the top 25 collaborators of Evert Gummesson.
A scholar is included among the top collaborators of Evert Gummesson based on the total number of
citations received by their joint publications. Widths of edges
represent the number of papers authors have co-authored together.
Node borders
signify the number of papers an author published with Evert Gummesson. Evert Gummesson is excluded from
the visualization to improve readability, since they are connected to all nodes in the network.
Gummesson, Evert, Cristina Mele, & Francesco Polese. (2011). Integrating the 3 Pillars of the 2011 Naples Forum on Service: S-D Logic, Network & Systems Theory and Service Science. SSRN Electronic Journal. 5–8.6 indexed citations
Gummesson, Evert, Cristina Mele, & Francesco Polese. (2009). Service science, S-d logic and network theory. Integrating the perspectives for a new research agenda. SSRN Electronic Journal. 1–6.9 indexed citations
Gummesson, Evert. (1999). Total relationship marketing : from the 4Ps-product, price, promotion, place- of traditional marketing management to the 30Rs-the thirty relationships- of the new marketing paradigm. Butterworth-Heinemann eBooks.94 indexed citations
Bowen, Ken, et al.. (1993). Qualitative Methods in Management Research.. Journal of the Operational Research Society. 44(7). 735–735.1458 indexed citations breakdown →
19.
Grönroos, Christian & Evert Gummesson. (1985). Service marketing : Nordic School perspectives. 8(6). 71–85.69 indexed citations
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive
bibliographic database. While OpenAlex provides broad and valuable coverage of the global
research landscape, it—like all bibliographic datasets—has inherent limitations. These include
incomplete records, variations in author disambiguation, differences in journal indexing, and
delays in data updates. As a result, some metrics and network relationships displayed in
Rankless may not fully capture the entirety of a scholar's output or impact.