Citations per year, relative to Colin Armistead Colin Armistead (= 1×)
peers
F. Ian Stuart
Countries citing papers authored by Colin Armistead
Since
Specialization
Citations
This map shows the geographic impact of Colin Armistead's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Colin Armistead with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Colin Armistead more than expected).
This network shows the impact of papers produced by Colin Armistead. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Colin Armistead. The network helps show where Colin Armistead may publish in the future.
Co-authorship network of co-authors of Colin Armistead
This figure shows the co-authorship network connecting the top 25 collaborators of Colin Armistead.
A scholar is included among the top collaborators of Colin Armistead based on the total number of
citations received by their joint publications. Widths of edges
represent the number of papers authors have co-authored together.
Node borders
signify the number of papers an author published with Colin Armistead. Colin Armistead is excluded from
the visualization to improve readability, since they are connected to all nodes in the network.
Teare, Richard & Colin Armistead. (1995). Services management : new directions, new perspectives. Medical Entomology and Zoology.10 indexed citations
6.
Johns, Nick, Darren Lee‐Ross, Richard Teare, & Colin Armistead. (1995). Profile accumulation: a quality assessment technique for hospitality SMEs..18 indexed citations
7.
Morris, Barbara, et al.. (1995). Service quality management in sport and recreation services..3 indexed citations
8.
Lockwood, Andrew, et al.. (1995). Service quality deployment in practice: a case study in the conference and meetings sector..1 indexed citations
9.
Armistead, Colin. (1994). The future of services management. Kogan Page eBooks.12 indexed citations
10.
Clutterbuck, David, Graham Clark, & Colin Armistead. (1993). Inspired customer service : strategies for service quality. Medical Entomology and Zoology.6 indexed citations
11.
Armistead, Colin & Graham Clark. (1993). Outstanding customer service : implementing the best ideas from around the world. Medical Entomology and Zoology.2 indexed citations
12.
Armistead, Colin & Graham Clark. (1993). Customer Service and Support: Implementing Effective Strategies. Medical Entomology and Zoology.29 indexed citations
Armistead, Colin. (1992). The value chain in service operations strategy. OpenGrey (Institut de l'Information Scientifique et Technique).4 indexed citations
15.
Armistead, Colin. (1992). Service quality : the role of capacity management. OpenGrey (Institut de l'Information Scientifique et Technique).3 indexed citations
16.
Armistead, Colin. (1991). Resource productivity management in the services sector. OpenGrey (Institut de l'Information Scientifique et Technique).1 indexed citations
17.
Armistead, Colin & Graham Clark. (1991). SWP 56191 "CAPACITY MANAGEMENT IN SERVICES AND THE INFLUENCE ON QUALITY AND PRODUCTIVITY PERFORMANCE".
18.
Armistead, Colin. (1990). Competitive service strategy and the service operations task.. CERES (Cranfield University).1 indexed citations
19.
Armistead, Colin, Robert B. Johnston, & Nigel Slack. (1988). The Strategic Determinants of Service Productivity. International Journal of Operations & Production Management. 8(3). 95–108.15 indexed citations
20.
Armistead, Colin. (1984). How Useful Are Case Studies. Training and development journal. 38(2). 75–77.6 indexed citations
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive
bibliographic database. While OpenAlex provides broad and valuable coverage of the global
research landscape, it—like all bibliographic datasets—has inherent limitations. These include
incomplete records, variations in author disambiguation, differences in journal indexing, and
delays in data updates. As a result, some metrics and network relationships displayed in
Rankless may not fully capture the entirety of a scholar's output or impact.