Andrew Lockwood
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- Hospitality and Tourism Education 14
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- Customer Service Quality and Loyalty 15
- Job Satisfaction and Organizational Behavior 7
- Marketing top 2%
- Consumer Retail Behavior Studies 6
- Transportation top 2%
- Cruise Tourism Development and Management 13
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- Diverse Aspects of Tourism Research 12
- Digital Marketing and Social Media 5
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- Entrepreneurship Studies and Influences 6
- Co-authors
- Peter JonesCyrus CooperYvonne GuerrierΜαριάννα ΣιγάλαRudi HartmannChris CooperDavid AireyMichael Riley
- Cited by
- Tourism, Leisure and Hospitality ManagementOrganizational Behavior and Human Resource ManagementMarketing
- Journals
- Computers & Education (1 paper)Annals of Tourism Research (1 paper)Journal of Vocational Behavior (1 paper)
- Partner nations
- United KingdomMalaysiaGreece
In The Last Decade
Andrew Lockwood
96 papers receiving 1.6k citations
Peers
Comparison fields: 5 of 108
- Tourism, Leisure and Hospitality Management 333
- Organizational Behavior and Human Resource Management 640
- Marketing 397
- Transportation 274
- Sociology and Political Science 904
Countries citing papers authored by Andrew Lockwood
This map shows the geographic impact of Andrew Lockwood's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Andrew Lockwood with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Andrew Lockwood more than expected).
Fields of papers citing papers by Andrew Lockwood
This network shows the impact of papers produced by Andrew Lockwood. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Andrew Lockwood. The network helps show where Andrew Lockwood may publish in the future.
Co-authorship network
The 25 scholars most cited alongside Andrew Lockwood, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2018 | 38 | |
| 2 | Understanding Service Experience: A Critical Incident Technique Approach | 2014 | 1 |
| 3 | 2010 | 13 | |
| 4 | 2010 | 19 | |
| 5 | Food and Beverage Management, 4th Edition | 2008 | 3 |
| 6 | Researching Hospitality Management: It’s OK to use the ‘m’ word | 2008 | 1 |
| 7 | Does Search Matter? Using Clickstream Data to Examine the Relationship between Online Search and Purchase Behavior | 2006 | 5 |
| 8 | 2006 | 63 | |
| 9 | 2005 | 77 | |
| 10 | Can service recovery help when service failures occur? | 2004 | 1 |
| 11 | Best Practice in Tourism, Hospitality and Leisure | 2003 | 1 |
| 12 | Investigating the Effect of Multimedia Technologies on Employment Patterns in UK Tourism and Hospitality Industry | 2001 | 1 |
| 13 | An Analysis of the Unicafe Experience and its Implications for IT Induced Business Transformation in Higher Education | 2001 | 1 |
| 14 | 1998 | 22 | |
| 15 | Factors affecting future menu compilation. | 1994 | 1 |
| 16 | 1993 | 12 | |
| 17 | Destination management systems: the challenge of the 1990s. | 1992 | 2 |
| 18 | Labour shortages in the international hotel industry. | 1990 | 8 |
| 19 | Budget hotels - the USA, France and UK compared. | 1990 | 16 |
| 20 | People and the hotel and catering industry | 1984 | 10 |
About Andrew Lockwood
Andrew Lockwood is a scholar working on Tourism, Leisure and Hospitality Management, Organizational Behavior and Human Resource Management and Transportation, having authored 98 papers that have together received 1.9k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (15 papers), Hospitality and Tourism Education (14 papers), Cruise Tourism Development and Management (13 papers), Diverse Aspects of Tourism Research (12 papers), Job Satisfaction and Organizational Behavior (7 papers), Entrepreneurship Studies and Influences (6 papers), Consumer Retail Behavior Studies (6 papers) and Digital Marketing and Social Media (5 papers). The work is most often cited by research in Tourism, Leisure and Hospitality Management (333 citations), Organizational Behavior and Human Resource Management (640 citations) and Marketing (397 citations). Andrew Lockwood has collaborated with scholars based in United Kingdom, Malaysia and Greece. Frequent co-authors include Peter Jones, Cyrus Cooper, Yvonne Guerrier, Μαριάννα Σιγάλα, Rudi Hartmann, Chris Cooper, David Airey, Michael Riley, Sheela Agarwal and Nicholas Alexander. Their work appears in journals such as Computers & Education, Annals of Tourism Research and Journal of Vocational Behavior.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.