Andrew Lockwood

2.8k total citations
98 papers, 1.9k citations indexed

About

Andrew Lockwood is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science and Tourism, Leisure and Hospitality Management. According to data from OpenAlex, Andrew Lockwood has authored 98 papers receiving a total of 1.9k indexed citations (citations by other indexed papers that have themselves been cited), including 30 papers in Organizational Behavior and Human Resource Management, 23 papers in Sociology and Political Science and 16 papers in Tourism, Leisure and Hospitality Management. Recurrent topics in Andrew Lockwood's work include Customer Service Quality and Loyalty (15 papers), Hospitality and Tourism Education (14 papers) and Cruise Tourism Development and Management (13 papers). Andrew Lockwood is often cited by papers focused on Customer Service Quality and Loyalty (15 papers), Hospitality and Tourism Education (14 papers) and Cruise Tourism Development and Management (13 papers). Andrew Lockwood collaborates with scholars based in United Kingdom, Malaysia and Greece. Andrew Lockwood's co-authors include Peter Jones, Cyrus Cooper, Yvonne Guerrier, Μαριάννα Σιγάλα, Rudi Hartmann, Chris Cooper, David Airey, Michael Riley, Sheela Agarwal and Nicholas Alexander and has published in prestigious journals such as Computers & Education, Annals of Tourism Research and Journal of Vocational Behavior.

In The Last Decade

Andrew Lockwood

96 papers receiving 1.6k citations

Peers

Andrew Lockwood
Rhodri Thomas United Kingdom
Andrew Chan Hong Kong
Alison Morrison United Kingdom
Lindsay Turner Australia
Larry Yu United States
Rob Hallak Australia
Giri Jogaratnam United States
Eric Laws Australia
Richard Teare United Kingdom
Anita Zehrer Austria
Rhodri Thomas United Kingdom
Andrew Lockwood
Citations per year, relative to Andrew Lockwood Andrew Lockwood (= 1×) peers Rhodri Thomas

Countries citing papers authored by Andrew Lockwood

Since Specialization
Citations

This map shows the geographic impact of Andrew Lockwood's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Andrew Lockwood with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Andrew Lockwood more than expected).

Fields of papers citing papers by Andrew Lockwood

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Andrew Lockwood. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Andrew Lockwood. The network helps show where Andrew Lockwood may publish in the future.

Co-authorship network of co-authors of Andrew Lockwood

This figure shows the co-authorship network connecting the top 25 collaborators of Andrew Lockwood. A scholar is included among the top collaborators of Andrew Lockwood based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Andrew Lockwood. Andrew Lockwood is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Davis, Bernard D., et al.. (2018). Food and Beverage Management. 38 indexed citations
2.
Lockwood, Andrew, et al.. (2014). Understanding Service Experience: A Critical Incident Technique Approach. 5(4). 189–203. 1 indexed citations
3.
Adcroft, Andy & Andrew Lockwood. (2010). Enhancing the scholarship of teaching and learning: an organic approach. Teaching in Higher Education. 15(5). 479–491. 13 indexed citations
4.
Lockwood, Andrew, et al.. (2010). Relating the Zone of Tolerance to Service Failure in the Hospitality Industry. Journal of Travel & Tourism Marketing. 27(3). 324–333. 19 indexed citations
5.
Lockwood, Andrew, et al.. (2008). Food and Beverage Management, 4th Edition. View. 3 indexed citations
6.
Jones, Peter & Andrew Lockwood. (2008). Researching Hospitality Management: It’s OK to use the ‘m’ word. Surrey Research Insight Open Access (The University of Surrey). 10(3). 26–30. 1 indexed citations
7.
Lockwood, Andrew, et al.. (2006). Does Search Matter? Using Clickstream Data to Examine the Relationship between Online Search and Purchase Behavior. Journal of the Association for Information Systems. 58. 5 indexed citations
8.
Lockwood, Andrew, et al.. (2006). Understanding the challenges of implementing best practices in hospitality and tourism SMEs. Benchmarking An International Journal. 13(3). 337–354. 63 indexed citations
9.
Σιγάλα, Μαριάννα, Peter Jones, Andrew Lockwood, & David Airey. (2005). Productivity in hotels: a stepwise data envelopment analysis of hotels' rooms division processes. Service Industries Journal. 25(1). 61–81. 77 indexed citations
10.
Lockwood, Andrew, et al.. (2004). Can service recovery help when service failures occur?. View. 1 indexed citations
11.
Lockwood, Andrew, et al.. (2003). Best Practice in Tourism, Hospitality and Leisure. View. 1 indexed citations
12.
Σιγάλα, Μαριάννα, et al.. (2001). Investigating the Effect of Multimedia Technologies on Employment Patterns in UK Tourism and Hospitality Industry. View. 1 indexed citations
13.
Louvieris, Panos & Andrew Lockwood. (2001). An Analysis of the Unicafe Experience and its Implications for IT Induced Business Transformation in Higher Education. Journal of the Association for Information Systems. 1098–1109. 1 indexed citations
14.
Riley, Michael, et al.. (1998). Job satisfaction, organisation commitment and occupational culture: a case from the UK pub industry. 4(2). 159–168. 22 indexed citations
15.
Lockwood, Andrew, et al.. (1994). Factors affecting future menu compilation.. 164–174. 1 indexed citations
16.
Cater, Erlet, Cyrus Cooper, & Andrew Lockwood. (1993). Progress in Tourism, Recreation and Hospitality Management: Volume 4. Geographical Journal. 159(2). 238–238. 12 indexed citations
17.
Sussmann, Silvia, et al.. (1992). Destination management systems: the challenge of the 1990s.. 209–215. 2 indexed citations
18.
Lockwood, Andrew & Yvonne Guerrier. (1990). Labour shortages in the international hotel industry.. Travel and Tourism Analyst. 17–35. 8 indexed citations
19.
Gilbert, Duncan C. & Andrew Lockwood. (1990). Budget hotels - the USA, France and UK compared.. Travel and Tourism Analyst. 19–35. 16 indexed citations
20.
Lockwood, Andrew & Peter Jones. (1984). People and the hotel and catering industry. Cassell eBooks. 10 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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