Julia Kiely

485 total citations
24 papers, 305 citations indexed

About

Julia Kiely is a scholar working on Sociology and Political Science, Organizational Behavior and Human Resource Management and Public Administration. According to data from OpenAlex, Julia Kiely has authored 24 papers receiving a total of 305 indexed citations (citations by other indexed papers that have themselves been cited), including 10 papers in Sociology and Political Science, 9 papers in Organizational Behavior and Human Resource Management and 3 papers in Public Administration. Recurrent topics in Julia Kiely's work include Emotional Labor in Professions (4 papers), Customer Service Quality and Loyalty (4 papers) and Job Satisfaction and Organizational Behavior (3 papers). Julia Kiely is often cited by papers focused on Emotional Labor in Professions (4 papers), Customer Service Quality and Loyalty (4 papers) and Job Satisfaction and Organizational Behavior (3 papers). Julia Kiely collaborates with scholars based in United Kingdom and Switzerland. Julia Kiely's co-authors include Colin Armistead, David Shipley, Bob Anderton and Paul Blyton and has published in prestigious journals such as European Journal of Marketing, Disability and Rehabilitation and Personnel Review.

In The Last Decade

Julia Kiely

23 papers receiving 254 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Julia Kiely United Kingdom	10	109	101	47	39	33	24	305
G.J. Hofstede	3	90 0.8×	56 0.6×	71 1.5×	60 1.5×	27 0.8×	3	317
Amy Thurlow Canada	7	128 1.2×	174 1.7×	40 0.9×	80 2.1×	19 0.6×	18	414
Stefanie Reissner United Kingdom	10	75 0.7×	165 1.6×	38 0.8×	46 1.2×	17 0.5×	27	300
Jitendra Mohan Mishra India	8	165 1.5×	82 0.8×	36 0.8×	44 1.1×	22 0.7×	31	348
Paula S. Weber United States	6	67 0.6×	151 1.5×	32 0.7×	87 2.2×	24 0.7×	15	328
Majella O’Leary United Kingdom	6	63 0.6×	157 1.6×	34 0.7×	41 1.1×	13 0.4×	8	304
C. William Roe United States	9	112 1.0×	223 2.2×	99 2.1×	43 1.1×	29 0.9×	23	395
David A. Statt United States	8	59 0.5×	85 0.8×	48 1.0×	28 0.7×	55 1.7×	15	293
J. Thomas Whetstone United Kingdom	4	52 0.5×	188 1.9×	48 1.0×	50 1.3×	17 0.5×	6	384
Rob Goffee United Kingdom	8	68 0.6×	236 2.3×	80 1.7×	68 1.7×	13 0.4×	17	427

Countries citing papers authored by Julia Kiely

Since Specialization

Citations

This map shows the geographic impact of Julia Kiely's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Julia Kiely with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Julia Kiely more than expected).

Fields of papers citing papers by Julia Kiely

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Julia Kiely. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Julia Kiely. The network helps show where Julia Kiely may publish in the future.

Co-authorship network of co-authors of Julia Kiely

This figure shows the co-authorship network connecting the top 25 collaborators of Julia Kiely. A scholar is included among the top collaborators of Julia Kiely based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Julia Kiely. Julia Kiely is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

20 of 20 papers shown

1.

Shipley, David & Julia Kiely. (2013). Industrial Salesforce Motivation and Herzberg's Dual Factor Theory: A UK Perspective. Journal of Personal Selling and Sales Management. 8 indexed citations

2.

Kiely, Julia, et al.. (2013). Sales Force Motivation Using Travel Incentives: Some Empirical Evidence. Journal of Personal Selling and Sales Management. 8 indexed citations

3.

Kiely, Julia, et al.. (2007). Learning Representation in the United Kingdom: Helping Unions Organise or Not?. London School of Economics and Political Science Research Online (London School of Economics and Political Science). 15(1). 69. 4 indexed citations

4.

Kiely, Julia, et al.. (2007). Union learning representatives: championing unions or (just) learning?. London School of Economics and Political Science Research Online (London School of Economics and Political Science). 1 indexed citations

5.

Kiely, Julia & Colin Armistead. (2005). Regional learning networks: the reality. Knowledge and Process Management. 12(4). 237–246. 7 indexed citations

6.

Kiely, Julia, et al.. (2004). Scenarios for future service encounters. Service Industries Journal. 24(3). 131–149. 9 indexed citations

7.

Kiely, Julia & Colin Armistead. (2004). Exploring the future roles and capabilities of customer service professionals. Managing Service Quality. 14(1). 26–39. 6 indexed citations

8.

Kiely, Julia, et al.. (2002). The Culture of the British Police: Views of Police Officers. Service Industries Journal. 22(1). 167–183. 46 indexed citations

9.

Armistead, Colin, et al.. (2002). An exploration of managerial issues in call centres. Managing Service Quality. 12(4). 246–256. 30 indexed citations

10.

Kiely, Julia, et al.. (2001). Process Consultation: Managing the tensions between learning and performing. Reflective Practice. 2(3). 303–312. 4 indexed citations

11.

Kiely, Julia, et al.. (2000). Sexual harassment at work: experiences from an oil refinery. Women in Management Review. 15(2). 65–77. 7 indexed citations

12.

Kiely, Julia, et al.. (2000). Action Inquiry Strategies: Taking stock and moving forward. 9(1). 83–94. 43 indexed citations

13.

Kiely, Julia, et al.. (1998). Violence faced by staff in a learning disability service. Disability and Rehabilitation. 20(3). 81–89. 41 indexed citations

14.

Kiely, Julia, et al.. (1998). BA business studies degree: employment experiences of ‘sandwich’ degree graduates versus 1-year ‘conversion’ programme graduates. Journal of Vocational Education and Training. 50(4). 487–501. 2 indexed citations

15.

Kiely, Julia, et al.. (1998). BA business studies degree: employment experiences of ‘sandwich’ degree graduates versus 1-year ‘conversion’ programme graduates. Journal of Vocational Education and Training. 50(4). 487–501. 1 indexed citations

16.

Kiely, Julia, et al.. (1997). Effective organizations : looking to the future. Cassell eBooks. 1 indexed citations

17.

Kiely, Julia & Paul Blyton. (1990). Health Service Management: An Introductory Overview of Canada and the UK. International Journal of Health Care Quality Assurance. 3(3). 1 indexed citations

18.

Anderton, Bob & Julia Kiely. (1988). Employee Theft. Personnel Review. 17(5). 37–43. 4 indexed citations

19.

Kiely, Julia. (1986). The Dynamics of Job Satisfaction — A Longitudinal Study. Personnel Review. 15(4). 7–13. 10 indexed citations

20.

Kiely, Julia. (1986). Trade‐off Exercise — A New Measure of Job Attitudes. Personnel Review. 15(5). 24–29.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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