Carmel Herington

2.6k citations
46 papers · 1.9k indexed · h-index 21
Topics
Customer Service Quality and Loyalty (24 papers)Consumer Behavior in Brand Consumption and Identification (15 papers)Digital Marketing and Social Media (11 papers)

In The Last Decade

Carmel Herington

44 papers receiving 1.8k citations

Peers

Carmel Herington
Comparison fields: 5 of 94
  • Sociology and Political Science 996
  • Organizational Behavior and Human Resource Management 929
  • Marketing 876
  • Information Systems and Management 301
  • Strategy and Management 228
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Andrew Chan Hong Kong
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Citations per field
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Citations per year

Countries citing papers authored by Carmel Herington

Since Specialization
Citations

This map shows the geographic impact of Carmel Herington's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Carmel Herington with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Carmel Herington more than expected).

Fields of papers citing papers by Carmel Herington

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Carmel Herington. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Carmel Herington. The network helps show where Carmel Herington may publish in the future.

Co-authorship network of co-authors of Carmel Herington

This figure shows the co-authorship network connecting the top 25 collaborators of Carmel Herington. A scholar is included among the top collaborators of Carmel Herington based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Carmel Herington. Carmel Herington is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
#WorkIndexed citations
1 25
2 46
3 13
4
Working on the Edge: Positive Organisational Scholarship in Healthcare (POSH) and Looking for What's Good in Healthcare
1
5 17
6
Building a research community of practice, and researching brilliance in health care : now for something different
3
7 151
8 13
9 7
10 123
11 19
12 219
13
The relationship between visionary and emotional responses to print advertising
1
14 7
15 15
16 34
17 49
18
Marketing orientation, internal marketing and discretionary: An exploration of the relationships
1
19
FEMALE FRANCHISORS: HOW DIFFERENT ARE THEY FROM FEMALE INDEPENDENT BUSINESS OWNERS?
4
20
Perceived customer value for a service
1

About Carmel Herington

Carmel Herington is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Health Information Management, having authored 46 papers that have together received 1.9k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (24 papers), Consumer Behavior in Brand Consumption and Identification (15 papers) and Digital Marketing and Social Media (11 papers). The work is most often cited by research in Marketing (876 citations), Organizational Behavior and Human Resource Management (929 citations) and Tourism, Leisure and Hospitality Management (86 citations). Carmel Herington has collaborated with scholars based in Australia, United States and Indonesia. Frequent co-authors include Bill Merrilees, Scott Weaven, Dale Miller, Hugh Wilkins, Gabrielle Walters, Beverley Sparks, Ruth McPhail, Lester W. Johnson, Don Scott and Arthur Sweeney. Their work appears in journals such as Journal of Business Research, Journal of Business Ethics and Journal of Travel Research.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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