Andrew Chan

2.7k total citations
56 papers, 2.0k citations indexed

About

Andrew Chan is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science and Strategy and Management. According to data from OpenAlex, Andrew Chan has authored 56 papers receiving a total of 2.0k indexed citations (citations by other indexed papers that have themselves been cited), including 29 papers in Organizational Behavior and Human Resource Management, 23 papers in Sociology and Political Science and 7 papers in Strategy and Management. Recurrent topics in Andrew Chan's work include Customer Service Quality and Loyalty (13 papers), Diverse Aspects of Tourism Research (9 papers) and Management and Organizational Studies (7 papers). Andrew Chan is often cited by papers focused on Customer Service Quality and Loyalty (13 papers), Diverse Aspects of Tourism Research (9 papers) and Management and Organizational Studies (7 papers). Andrew Chan collaborates with scholars based in Hong Kong, Australia and United States. Andrew Chan's co-authors include Jing Xu, Bob McKercher, Cathy H.C. Hsu, Songshan Huang, Simon Wong, John Garrick, Paul Leung, Tom Baum, Stephen Linstead and Ray Pine and has published in prestigious journals such as Journal of Business Ethics, Tourism Management and Sustainability.

In The Last Decade

Andrew Chan

54 papers receiving 1.8k citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Andrew Chan Hong Kong 24 1.2k 725 613 253 251 56 2.0k
Ada Lo Hong Kong 24 1.4k 1.2× 665 0.9× 806 1.3× 190 0.8× 126 0.5× 52 2.0k
Larry Yu United States 21 1.0k 0.9× 463 0.6× 387 0.6× 214 0.8× 221 0.9× 80 1.6k
Rob Hallak Australia 23 1.1k 0.9× 631 0.9× 499 0.8× 141 0.6× 269 1.1× 52 2.0k
Guy Assaker Lebanon 28 2.2k 1.8× 955 1.3× 1.1k 1.7× 317 1.3× 262 1.0× 57 3.2k
Carmel Herington Australia 21 996 0.8× 929 1.3× 876 1.4× 98 0.4× 228 0.9× 46 1.9k
Basak Denizci Guillet Hong Kong 31 1.9k 1.6× 898 1.2× 1.4k 2.2× 275 1.1× 363 1.4× 98 3.0k
Constanza Bianchi Australia 27 1.3k 1.1× 657 0.9× 1.1k 1.7× 127 0.5× 704 2.8× 98 2.6k
Andrew Lockwood United Kingdom 25 904 0.8× 640 0.9× 397 0.6× 274 1.1× 287 1.1× 98 1.9k
Arturo Molina Spain 28 1.5k 1.3× 720 1.0× 1.2k 1.9× 155 0.6× 228 0.9× 81 2.6k
Siew Imm Ng Malaysia 25 1.1k 0.9× 556 0.8× 800 1.3× 120 0.5× 451 1.8× 99 2.2k

Countries citing papers authored by Andrew Chan

Since Specialization
Citations

This map shows the geographic impact of Andrew Chan's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Andrew Chan with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Andrew Chan more than expected).

Fields of papers citing papers by Andrew Chan

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Andrew Chan. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Andrew Chan. The network helps show where Andrew Chan may publish in the future.

Co-authorship network of co-authors of Andrew Chan

This figure shows the co-authorship network connecting the top 25 collaborators of Andrew Chan. A scholar is included among the top collaborators of Andrew Chan based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Andrew Chan. Andrew Chan is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Chan, Andrew. (2025). The Influence of Social Media Exposure on Consumer Behavior and Purchase Decisions of Consumer Products. Journal of Economics Management and Trade. 31(6). 94–103.
2.
Chan, Andrew, et al.. (2023). Post-Crisis Sustainable Performance of Manufacturing SMEs: The Roles of Positive Orientation, Financial Slack, and External Networks. Sustainability. 15(17). 12998–12998. 1 indexed citations
3.
Chan, Andrew, Stewart Clegg, & Matthew R. Warr. (2017). Translating Intervention: When Corporate Culture Meets Chinese Socialism. Journal of Management Inquiry. 27(2). 190–203. 4 indexed citations
4.
Chan, Andrew, et al.. (2017). Towards an integrated framework of intrinsic motivators, extrinsic motivators and knowledge sharing. Journal of Knowledge Management. 21(6). 1486–1502. 57 indexed citations
5.
Zhang, Guangxi, et al.. (2017). Social Comparison and Unethical Pro-Organizational Behavior. Academy of Management Proceedings. 2017(1). 11314–11314. 3 indexed citations
6.
Lloyd, Alison E., Ricky Y. K. Chan, Leslie S.C. Yip, & Andrew Chan. (2014). Time buying and time saving: effects on service convenience and the shopping experience at the mall. Journal of Services Marketing. 28(1). 36–49. 67 indexed citations
7.
Chan, Andrew, et al.. (2011). Dilemmas as researchers: an honest account. International Journal of Work Organisation and Emotion. 4(3/4). 340–340.
8.
Chan, Andrew, et al.. (2011). Attitude toward wealth management services. International Journal of Bank Marketing. 29(4). 272–292. 8 indexed citations
9.
Xu, Jing & Andrew Chan. (2010). Service Experience and Package Tours. Asia Pacific Journal of Tourism Research. 15(2). 177–194. 57 indexed citations
10.
Yang, Yefei & Andrew Chan. (2010). An exploration of customer experience in resort hotels and its empirical enlightenment. PolyU Institutional Research Archive (Hong Kong Polytechnic University). 3 indexed citations
11.
Xu, Jing & Andrew Chan. (2010). A conceptual framework of hotel experience and customer‐based brand equity. International Journal of Contemporary Hospitality Management. 22(2). 174–193. 195 indexed citations
12.
Huang, Songshan, Cathy H.C. Hsu, & Andrew Chan. (2009). Tour Guide Performance and Tourist Satisfaction: a Study of the Package Tours in Shanghai. Journal of Hospitality & Tourism Research. 34(1). 3–33. 214 indexed citations
13.
McKercher, Bob, et al.. (2008). The Impact of Distance on International Tourist Movements. Journal of Travel Research. 47(2). 208–224. 164 indexed citations
14.
Garrick, John & Andrew Chan. (2006). Organisational knowledge and the effects of 'billable' hours. International Journal of Learning and Intellectual Capital. 3(2). 143–143. 1 indexed citations
15.
Brown, Lex, et al.. (2004). Transport pollution futures for Gold Coast City 2000, 2011, 2021, based on the Griffith University transport pollution modelling system (TRAEMS).. Griffith Research Online (Griffith University, Queensland, Australia). 1–73. 4 indexed citations
16.
Lam, Terry, et al.. (1998). Service quality and determinants of customer expectations: The case of club industry in Hong Kong. Asia Pacific Journal of Tourism Research. 2(2). 29–36. 8 indexed citations
17.
Pine, Ray, Andrew Chan, & Paul Leung. (1998). The current and future impact of Asia’s economic downturn on the region’s hospitality industry. International Journal of Contemporary Hospitality Management. 10(7). 252–256. 14 indexed citations
18.
Chan, Andrew, Frank M. Go, & Ray Pine. (1998). Service Innovation in Hong Kong: Attitudes and Practice. Service Industries Journal. 18(2). 112–124. 63 indexed citations
19.
Go, Frank M. & Andrew Chan. (1997). A NORMATIVE FRAMEWORK FOR ENTREPRENEURSHIP AND INNOVATION IN HONG KONG TOURISM. Journal of Enterprising Culture. 5(1). 75–88. 2 indexed citations
20.
Linstead, Stephen & Andrew Chan. (1994). The Sting of Organization: Command, Reciprocity and Change Management. Journal of Organizational Change Management. 7(5). 4–19. 21 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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