Beverley Sparks
- Marketing top 0.05%
- Consumer Behavior in Brand Consumption and Identification 35
- Consumer Retail Behavior Studies 14
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- Customer Service Quality and Loyalty 68
-
- Wine Industry and Tourism 10
- Information Systems and Management top 0.1%
- Technology Adoption and User Behaviour 10
- Sociology and Political Science top 0.05%
- Digital Marketing and Social Media 29
- Psychology of Social Influence 17
- Diverse Aspects of Tourism Research 14
- Co-authors
- Victoria BrowningKevin Kam Fung SoGraham L. BradleyJanet R. McColl‐KennedyWang YingCeridwyn KingKen ButcherGrace Pan
- Cited by
- MarketingOrganizational Behavior and Human Resource ManagementTourism, Leisure and Hospitality Management
- Journals
- Journal of Business Research (3 papers)Tourism Management (8 papers)Annals of Tourism Research (1 paper)
- Partner nations
- AustraliaUnited StatesHong Kong
In The Last Decade
Beverley Sparks
95 papers receiving 8.3k citations
Hit Papers
Peers
Comparison fields: 5 of 122
- Marketing 4.4k
- Organizational Behavior and Human Resource Management 4.0k
- Tourism, Leisure and Hospitality Management 561
- Information Systems and Management 1.6k
- Sociology and Political Science 6.3k
Countries citing papers authored by Beverley Sparks
This map shows the geographic impact of Beverley Sparks's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Beverley Sparks with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Beverley Sparks more than expected).
Fields of papers citing papers by Beverley Sparks
This network shows the impact of papers produced by Beverley Sparks. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Beverley Sparks. The network helps show where Beverley Sparks may publish in the future.
Co-authorship network
The 25 scholars most cited alongside Beverley Sparks, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2018 | 25 | |
| 2 | 2017 | 25 | |
| 3 | 2016 | 18 | |
| 4 | An examination of factors affecting customer engagement behaviour | 2014 | 1 |
| 5 | 2013 | 182 | |
| 6 | Measuring Consumers’ Emotional Reactions to Company Crises: Scale Development and Implications | 2012 | 1 |
| 7 | The impact of online reviews on hotel booking intentions and perception of trustbreakdown → | 2011 | 1165 |
| 8 | 2011 | 9 | |
| 9 | 2010 | 22 | |
| 10 | 2010 | 27 | |
| 11 | 2010 | 33 | |
| 12 | 2009 | 19 | |
| 13 | Good living tourism : lifestyle aspects of food and wine tourism | 2005 | 19 |
| 14 | Gaining a better understanding of Chinese perceptions of service failure and service recovery within the hospitality industry | 2003 | 1 |
| 15 | 2003 | 493 | |
| 16 | Restaurants as a Contributor to Tourist Destination Attractiveness | 2001 | 12 |
| 17 | 2001 | 308 | |
| 18 | 2000 | 18 | |
| 19 | The Application of Procedural Justice Principles to Service Recovery Attempts: Outcomes For Customer Satisfaction | 1998 | 27 |
| 20 | 1993 | 7 |
About Beverley Sparks
Beverley Sparks is a scholar working on Tourism, Leisure and Hospitality Management, Organizational Behavior and Human Resource Management and Marketing, having authored 98 papers that have together received 9.0k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (68 papers), Consumer Behavior in Brand Consumption and Identification (35 papers), Digital Marketing and Social Media (29 papers), Psychology of Social Influence (17 papers), Diverse Aspects of Tourism Research (14 papers), Consumer Retail Behavior Studies (14 papers), Wine Industry and Tourism (10 papers) and Technology Adoption and User Behaviour (10 papers). The work is most often cited by research in Marketing (4.4k citations), Organizational Behavior and Human Resource Management (4.0k citations) and Tourism, Leisure and Hospitality Management (561 citations). Beverley Sparks has collaborated with scholars based in Australia, United States and Hong Kong. Frequent co-authors include Victoria Browning, Kevin Kam Fung So, Graham L. Bradley, Janet R. McColl‐Kennedy, Wang Ying, Ceridwyn King, Ken Butcher, Grace Pan, Ralf Buckley and Frances O’Callaghan. Their work appears in journals such as Journal of Business Research, Tourism Management and Annals of Tourism Research.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.