Beverley Sparks
- Sociology and Political Science top 0.05%
- Marketing top 0.05%
- Organizational Behavior and Human Resource Management top 0.1%
- Information Systems and Management top 0.1%
- Social Psychology top 2%
- Co-authors
- Victoria BrowningKevin Kam Fung SoGraham L. BradleyJanet R. McColl‐KennedyWang YingCeridwyn KingKen ButcherGrace Pan
- Topics
- Customer Service Quality and Loyalty (68 papers)Consumer Behavior in Brand Consumption and Identification (35 papers)Digital Marketing and Social Media (29 papers)
- Cited by
- MarketingOrganizational Behavior and Human Resource ManagementTourism, Leisure and Hospitality Management
- Partner nations
- AustraliaUnited StatesHong Kong
In The Last Decade
Beverley Sparks
95 papers receiving 8.3k citations
Hit Papers
Peers
Comparison fields: 5 of 122
- Sociology and Political Science 6.3k
- Marketing 4.4k
- Organizational Behavior and Human Resource Management 4.0k
- Information Systems and Management 1.6k
- Social Psychology 670
Countries citing papers authored by Beverley Sparks
This map shows the geographic impact of Beverley Sparks's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Beverley Sparks with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Beverley Sparks more than expected).
Fields of papers citing papers by Beverley Sparks
This network shows the impact of papers produced by Beverley Sparks. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Beverley Sparks. The network helps show where Beverley Sparks may publish in the future.
Co-authorship network of co-authors of Beverley Sparks
This figure shows the co-authorship network connecting the top 25 collaborators of Beverley Sparks. A scholar is included among the top collaborators of Beverley Sparks based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Beverley Sparks. Beverley Sparks is excluded from the visualization to improve readability, since they are connected to all nodes in the network.
All Works
| # | Work | Indexed citations |
|---|---|---|
| 1 | 25 | |
| 2 | 25 | |
| 3 | 18 | |
| 4 | An examination of factors affecting customer engagement behaviour | 1 |
| 5 | 182 | |
| 6 | Measuring Consumers’ Emotional Reactions to Company Crises: Scale Development and Implications | 1 |
| 7 | The impact of online reviews on hotel booking intentions and perception of trustbreakdown → | 1165 |
| 8 | 9 | |
| 9 | 22 | |
| 10 | 27 | |
| 11 | 33 | |
| 12 | 19 | |
| 13 | Good living tourism : lifestyle aspects of food and wine tourism | 19 |
| 14 | Gaining a better understanding of Chinese perceptions of service failure and service recovery within the hospitality industry | 1 |
| 15 | 493 | |
| 16 | Restaurants as a Contributor to Tourist Destination Attractiveness | 12 |
| 17 | 308 | |
| 18 | 18 | |
| 19 | The Application of Procedural Justice Principles to Service Recovery Attempts: Outcomes For Customer Satisfaction | 27 |
| 20 | 7 |
About Beverley Sparks
Beverley Sparks is a scholar working on Tourism, Leisure and Hospitality Management, Organizational Behavior and Human Resource Management and Marketing, having authored 98 papers that have together received 9.0k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (68 papers), Consumer Behavior in Brand Consumption and Identification (35 papers) and Digital Marketing and Social Media (29 papers). The work is most often cited by research in Marketing (4.4k citations), Organizational Behavior and Human Resource Management (4.0k citations) and Tourism, Leisure and Hospitality Management (561 citations). Beverley Sparks has collaborated with scholars based in Australia, United States and Hong Kong. Frequent co-authors include Victoria Browning, Kevin Kam Fung So, Graham L. Bradley, Janet R. McColl‐Kennedy, Wang Ying, Ceridwyn King, Ken Butcher, Grace Pan, Ralf Buckley and Frances O’Callaghan. Their work appears in journals such as Journal of Business Research, Tourism Management and Annals of Tourism Research.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.