Boon Liat Cheng

1.1k citations
26 papers · 761 indexed · h-index 14
Topics
Digital Marketing and Social Media (12 papers)Customer Service Quality and Loyalty (8 papers)Consumer Retail Behavior Studies (8 papers)
Journals
SHILAP Revista de lepidopterologíaManagement DecisionJournal of Hospitality & Tourism Research
Partner nations
MalaysiaChinaUzbekistan

In The Last Decade

Boon Liat Cheng

25 papers receiving 719 citations

Peers

Boon Liat Cheng
Comparison fields: 5 of 67
  • Marketing 357
  • Sociology and Political Science 351
  • Organizational Behavior and Human Resource Management 279
  • Information Systems and Management 229
  • Strategy and Management 85
Replace James Richard with:
James Richard New Zealand
Ernest Emeka Izogo Nigeria
Justin Beneke South Africa
Khalid Hussain Pakistan
Sijun Wang United States
Beatriz Moliner Velázquez Spain
Raphael Odoom Ghana
Hakan Kitapçı Türkiye
Norjaya Mohd Yasin Malaysia
Jeonghye Choi South Korea
Boon Liat Cheng relative to James Richard New Zealand James Richard's profile →
Citations per field
00.5×1.7×
James Richard · 1×
Citations per year

Countries citing papers authored by Boon Liat Cheng

Since Specialization
Citations

This map shows the geographic impact of Boon Liat Cheng's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Boon Liat Cheng with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Boon Liat Cheng more than expected).

Fields of papers citing papers by Boon Liat Cheng

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Boon Liat Cheng. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Boon Liat Cheng. The network helps show where Boon Liat Cheng may publish in the future.

Co-authorship network of co-authors of Boon Liat Cheng

This figure shows the co-authorship network connecting the top 25 collaborators of Boon Liat Cheng. A scholar is included among the top collaborators of Boon Liat Cheng based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Boon Liat Cheng. Boon Liat Cheng is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
#WorkIndexed citations
1 1
2 0
3 2
4 15
5 2
6 21
7 33
8 7
9 5
10 35
11 25
12 141
13 54
14 3
15 9
16
Factors Influencing Customer Satisfaction and E-Loyalty: Online Shopping Environment among the Young Adults
48
17
Web 2.0 as a tool for market intelligence acquisition in the Malaysian hotel industry.
5
18 85
19 4
20 6

About Boon Liat Cheng

Boon Liat Cheng is a scholar working on Marketing, Information Systems and Management and Organizational Behavior and Human Resource Management, having authored 26 papers that have together received 761 indexed citations. Recurring topics across this work include Digital Marketing and Social Media (12 papers), Customer Service Quality and Loyalty (8 papers) and Consumer Retail Behavior Studies (8 papers). The work is most often cited by research in Marketing (357 citations), Information Systems and Management (229 citations) and Organizational Behavior and Human Resource Management (279 citations). Boon Liat Cheng has collaborated with scholars based in Malaysia, China and Uzbekistan. Frequent co-authors include Tat‐Huei Cham, Shaheen Mansori, Brian C. Imrie, Jun‐Hwa Cheah, Xin‐Jean Lim, Yet Mee Lim, Teck Heang Lee, Mei Peng Low, Kim‐Shyan Fam and Hiram Ting. Their work appears in journals such as SHILAP Revista de lepidopterología, Management Decision and Journal of Hospitality & Tourism Research.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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