Brian C. Imrie

727 total citations
10 papers, 511 citations indexed

About

Brian C. Imrie is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Social Psychology. According to data from OpenAlex, Brian C. Imrie has authored 10 papers receiving a total of 511 indexed citations (citations by other indexed papers that have themselves been cited), including 8 papers in Marketing, 8 papers in Organizational Behavior and Human Resource Management and 3 papers in Social Psychology. Recurrent topics in Brian C. Imrie's work include Customer Service Quality and Loyalty (8 papers), Consumer Behavior in Brand Consumption and Identification (6 papers) and Consumer Retail Behavior Studies (4 papers). Brian C. Imrie is often cited by papers focused on Customer Service Quality and Loyalty (8 papers), Consumer Behavior in Brand Consumption and Identification (6 papers) and Consumer Retail Behavior Studies (4 papers). Brian C. Imrie collaborates with scholars based in Malaysia, New Zealand and Australia. Brian C. Imrie's co-authors include Rod B. McNaughton, Shaheen Mansori, Boon Liat Cheng, John W. Cadogan, Phil Osborne, Cheng Boon Liat, Kashif Hussain, K. Jayaraman, Mohammad Iranmanesh and Suhaiza Zailani and has published in prestigious journals such as European Journal of Marketing, The International Journal of Human Resource Management and Management Decision.

In The Last Decade

Brian C. Imrie

10 papers receiving 470 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Brian C. Imrie Malaysia	10	343	273	202	104	77	10	511
Samsinar Sidin Malaysia	8	245 0.7×	263 1.0×	226 1.1×	53 0.5×	117 1.5×	27	531
Gillian Naylor United States	10	201 0.6×	224 0.8×	190 0.9×	81 0.8×	68 0.9×	15	480
Ram Kesavan United States	7	252 0.7×	323 1.2×	236 1.2×	100 1.0×	78 1.0×	17	534
Wei‐Ming Ou Taiwan	9	226 0.7×	176 0.6×	160 0.8×	114 1.1×	71 0.9×	14	424
Srinivasan Swaminathan United States	9	299 0.9×	305 1.1×	212 1.0×	67 0.6×	174 2.3×	21	524
Siva Muthaly Australia	12	242 0.7×	297 1.1×	300 1.5×	73 0.7×	168 2.2×	36	555
Lesley Ledden United Kingdom	9	314 0.9×	265 1.0×	160 0.8×	135 1.3×	105 1.4×	11	544
Michael D. Bernacchi United States	6	247 0.7×	315 1.2×	238 1.2×	103 1.0×	75 1.0×	16	526
Line Lervik Olsen Norway	4	370 1.1×	298 1.1×	178 0.9×	61 0.6×	107 1.4×	6	466
Irini Rigopoulou Greece	9	178 0.5×	217 0.8×	192 1.0×	45 0.4×	74 1.0×	14	446

Countries citing papers authored by Brian C. Imrie

Since Specialization

Citations

This map shows the geographic impact of Brian C. Imrie's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Brian C. Imrie with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Brian C. Imrie more than expected).

Fields of papers citing papers by Brian C. Imrie

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Brian C. Imrie. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Brian C. Imrie. The network helps show where Brian C. Imrie may publish in the future.

Co-authorship network of co-authors of Brian C. Imrie

This figure shows the co-authorship network connecting the top 25 collaborators of Brian C. Imrie. A scholar is included among the top collaborators of Brian C. Imrie based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Brian C. Imrie. Brian C. Imrie is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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10 of 10 papers shown

Cheng, Boon Liat, et al.. (2018). Service recovery, customer satisfaction and customer loyalty: evidence from Malaysia’s hotel industry. International Journal of Quality and Service Sciences. 11(2). 187–203. 141 indexed citations

Liat, Cheng Boon, et al.. (2017). Hotel Service Recovery and Service Quality: Influences of Corporate Image and Generational Differences in the Relationship between Customer Satisfaction and Loyalty. Journal of Global Marketing. 30(1). 42–51. 80 indexed citations

Iranmanesh, Mohammad, K. Jayaraman, Brian C. Imrie, & Suhaiza Zailani. (2016). Promoting Products Through Volume Discount: Evidence from Malaysia. Journal of Promotion Management. 22(1). 71–88. 15 indexed citations

Hoang, Hung Trong, Sally Rao Hill, Susan Freeman, Vinh Nhat Lu, & Brian C. Imrie. (2015). Developing service climate in local vs. foreign firms in smaller Asian emerging markets: a resource-based and social exchange perspective. The International Journal of Human Resource Management. 28(4). 627–656. 11 indexed citations

Imrie, Brian C., et al.. (2014). The Consequence of Malaysian National Culture Values on Hotel Branding. Procedia - Social and Behavioral Sciences. 144. 91–101. 15 indexed citations

Imrie, Brian C.. (2013). The influence of social capital on service quality evaluation. Management Decision. 51(4). 871–889. 10 indexed citations

Imrie, Brian C., et al.. (2011). Consumer tribes: membership, consumption and building loyalty. Asia Pacific Journal of Marketing and Logistics. 23(1). 39–56. 42 indexed citations

Imrie, Brian C.. (2005). Beyond disconfirmation. International Marketing Review. 22(3). 369–383. 29 indexed citations

McNaughton, Rod B., Phil Osborne, & Brian C. Imrie. (2002). Market‐oriented value creation in service firms. European Journal of Marketing. 36(9/10). 990–1002. 81 indexed citations

10.

Imrie, Brian C., John W. Cadogan, & Rod B. McNaughton. (2002). The service quality construct on a global stage. Managing Service Quality. 12(1). 10–18. 87 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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