Zeya He

1.3k total citations · 2 hit papers
16 papers, 826 citations indexed

About

Zeya He is a scholar working on Sociology and Political Science, Marketing and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Zeya He has authored 16 papers receiving a total of 826 indexed citations (citations by other indexed papers that have themselves been cited), including 11 papers in Sociology and Political Science, 10 papers in Marketing and 4 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Zeya He's work include Digital Marketing and Social Media (9 papers), Consumer Behavior in Brand Consumption and Identification (7 papers) and Customer Service Quality and Loyalty (4 papers). Zeya He is often cited by papers focused on Digital Marketing and Social Media (9 papers), Consumer Behavior in Brand Consumption and Identification (7 papers) and Customer Service Quality and Loyalty (4 papers). Zeya He collaborates with scholars based in United States, China and South Korea. Zeya He's co-authors include Laurie Wu, Xiang Li, Anil Bilgihan, Hye-Yoon Choi, Huiling Huang, Alei Fan, Yang Yang, Ning Deng, Tao Huang and Yong Li and has published in prestigious journals such as Tourism Management, Journal of Travel Research and International Journal of Hospitality Management.

In The Last Decade

Zeya He

16 papers receiving 791 citations

Hit Papers

When art meets tech: The role of augmented reality in enh... 2018 2026 2020 2023 2018 2022 50 100 150 200 250
What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

  1. When art meets tech: The role of augmented reality in enhancing museum experiences and purchase intentions
    2018 283 citations Zeya He, Laurie Wu et al. Tourism Management profile →
  2. Building organizational resilience with digital transformation
    2022 185 citations Zeya He, Huiling Huang et al. Journal of service management profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Zeya He United States 12 397 259 146 129 105 16 826
Nianqi Deng China 14 468 1.2× 410 1.6× 259 1.8× 79 0.6× 77 0.7× 24 1.0k
Jin-Young Kim South Korea 13 367 0.9× 195 0.8× 146 1.0× 46 0.4× 49 0.5× 38 710
Michael S. Lin Hong Kong 15 586 1.5× 396 1.5× 353 2.4× 96 0.7× 135 1.3× 38 1.2k
Xuebing Dong China 16 510 1.3× 525 2.0× 91 0.6× 87 0.7× 84 0.8× 40 1.0k
Xiaojun Fan China 10 415 1.0× 288 1.1× 241 1.7× 39 0.3× 64 0.6× 25 792
Raoul V. Kübler Germany 11 362 0.9× 326 1.3× 164 1.1× 74 0.6× 64 0.6× 24 686
Mariapina Trunfio Italy 19 559 1.4× 176 0.7× 228 1.6× 39 0.3× 42 0.4× 31 1.0k
Jookyung Kwon South Korea 13 438 1.1× 526 2.0× 128 0.9× 76 0.6× 46 0.4× 26 886
Shuai Yang China 16 558 1.4× 605 2.3× 82 0.6× 102 0.8× 45 0.4× 53 1.1k
Bernadett Köles France 16 546 1.4× 601 2.3× 144 1.0× 77 0.6× 74 0.7× 33 1.2k

Countries citing papers authored by Zeya He

Since Specialization
Citations

This map shows the geographic impact of Zeya He's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Zeya He with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Zeya He more than expected).

Fields of papers citing papers by Zeya He

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Zeya He. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Zeya He. The network helps show where Zeya He may publish in the future.

Co-authorship network of co-authors of Zeya He

This figure shows the co-authorship network connecting the top 25 collaborators of Zeya He. A scholar is included among the top collaborators of Zeya He based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Zeya He. Zeya He is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

16 of 16 papers shown
1.
Deng, Ning, et al.. (2024). Influential and Worthy: A Video-centric Exploration of Travel Influencers’ Value Chain Logic. Journal of Travel Research. 64(6). 1355–1375. 4 indexed citations
2.
Li, Yong, et al.. (2023). Keep it real: Assessing destination image congruence and its impact on tourist experience evaluations. Tourism Management. 97. 104736–104736. 46 indexed citations
3.
Zhang, Xiaochuan, et al.. (2022). An Auxiliary Decision Method for Playing of the Poker2to1 Agent. 2022 34th Chinese Control and Decision Conference (CCDC). 529. 3512–3516. 1 indexed citations
4.
He, Zeya, Huiling Huang, Hye-Yoon Choi, & Anil Bilgihan. (2022). Building organizational resilience with digital transformation. Journal of service management. 34(1). 147–171. 185 indexed citations breakdown →
5.
He, Zeya, et al.. (2022). Pride or empathy? Exploring effective CSR communication strategies on social media. International Journal of Contemporary Hospitality Management. 34(8). 2989–3007. 29 indexed citations
6.
Zhou, Qilou, Zeya He, & Xiang Li. (2022). Quantifying Authenticity: Progress and Challenges. Journal of Travel Research. 62(7). 1460–1479. 15 indexed citations
7.
He, Zeya, Laurie Wu, & Xiang Li. (2022). Mediating service experiences with online photos: the role of consumers' perceptions of the mediated servicescape. Journal of service management. 34(4). 657–695. 3 indexed citations
8.
Wu, Laurie, Alei Fan, Yang Yang, & Zeya He. (2021). Robotic involvement in the service encounter: a value-centric experience framework and empirical validation. Journal of service management. 32(5). 783–812. 60 indexed citations
9.
Wu, Laurie, Alei Fan, Zeya He, & EunSol Her. (2021). To Partner with Human or Robot? Designing Service Coproduction Processes for Willingness to Pay More. Journal of Hospitality & Tourism Research. 47(3). 455–481. 21 indexed citations
10.
He, Zeya, et al.. (2021). How to “Read” a Destination from Images? Machine Learning and Network Methods for DMOs’ Image Projection and Photo Evaluation. Journal of Travel Research. 61(3). 597–619. 75 indexed citations
11.
Wu, Laurie, Alei Fan, Yang Yang, & Zeya He. (2021). Tech-touch balance in the service encounter: The impact of supplementary human service on consumer responses. International Journal of Hospitality Management. 101. 103122–103122. 28 indexed citations
12.
Wu, Laurie, Zeya He, Ceridwyn King, & Anna S. Mattila. (2020). In darkness we seek light: The impact of focal and general lighting designs on customers’ approach intentions toward restaurants. International Journal of Hospitality Management. 92. 102735–102735. 21 indexed citations
13.
Lu, Lu, Laurie Wu, & Zeya He. (2020). Is Your Restaurant Worth the Risk? A Motivational Perspective on Reviews’ Rating Distribution and Volume. Journal of Hospitality & Tourism Research. 44(8). 1291–1317. 17 indexed citations
14.
Keiningham, Timothy L., Zeya He, Bas Hillebrand, et al.. (2019). Creating innovation that drives authenticity. Journal of service management. 30(3). 369–391. 27 indexed citations
15.
Sun, Kyung-A, et al.. (2019). Effect of franchising on restaurant firms’ risk evaluations in the bond market. International Journal of Hospitality Management. 83. 19–27. 11 indexed citations
16.
He, Zeya, Laurie Wu, & Xiang Li. (2018). When art meets tech: The role of augmented reality in enhancing museum experiences and purchase intentions. Tourism Management. 68. 127–139. 283 indexed citations breakdown →

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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