Jichul Jang

1.6k total citations · 1 hit paper
29 papers, 1.2k citations indexed

About

Jichul Jang is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Sociology and Political Science. According to data from OpenAlex, Jichul Jang has authored 29 papers receiving a total of 1.2k indexed citations (citations by other indexed papers that have themselves been cited), including 22 papers in Organizational Behavior and Human Resource Management, 11 papers in Marketing and 10 papers in Sociology and Political Science. Recurrent topics in Jichul Jang's work include Customer Service Quality and Loyalty (17 papers), Job Satisfaction and Organizational Behavior (15 papers) and Workaholism, burnout, and well-being (5 papers). Jichul Jang is often cited by papers focused on Customer Service Quality and Loyalty (17 papers), Job Satisfaction and Organizational Behavior (15 papers) and Workaholism, burnout, and well-being (5 papers). Jichul Jang collaborates with scholars based in United States, South Korea and Canada. Jichul Jang's co-authors include Jay Kandampully, Hye-Yoon Choi, R. Thomas George, Juhyun Kang, Jinok Susanna Kim, Junghoon Lee, Misun Kim, Chihyung Ok, Seunghyun Brian Park and M. Sadiq Sohail and has published in prestigious journals such as International Journal of Hospitality Management, International Journal of Contemporary Hospitality Management and Management Decision.

In The Last Decade

Jichul Jang

29 papers receiving 1.2k citations

Hit Papers

Application of the extended VBN theory to understand cons... 2015 2026 2018 2022 2015 100 200 300

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Jichul Jang United States 16 552 492 413 247 203 29 1.2k
Jeongdoo Park United States 13 711 1.3× 649 1.3× 526 1.3× 211 0.9× 227 1.1× 16 1.5k
Jinyoung Im United States 16 376 0.7× 559 1.1× 492 1.2× 233 0.9× 146 0.7× 38 1.3k
Allan Cheng Chieh Lu United States 12 642 1.2× 456 0.9× 562 1.4× 96 0.4× 221 1.1× 15 1.3k
Anoop Patiar Australia 19 473 0.9× 342 0.7× 427 1.0× 163 0.7× 133 0.7× 30 1.3k
Kavitha Haldorai United States 15 395 0.7× 548 1.1× 368 0.9× 134 0.5× 157 0.8× 30 1.3k
Mahlagha Darvishmotevali Hong Kong 12 443 0.8× 395 0.8× 225 0.5× 240 1.0× 262 1.3× 19 1.2k
Asad Shahjehan Pakistan 15 487 0.9× 414 0.8× 146 0.4× 154 0.6× 137 0.7× 31 1.0k
Hasan Evrim Arıcı Türkiye 19 396 0.7× 400 0.8× 382 0.9× 74 0.3× 112 0.6× 61 1.1k
Trong Tuan Luu Australia 15 454 0.8× 502 1.0× 178 0.4× 253 1.0× 92 0.5× 23 1.0k
Sanghyeop Lee South Korea 19 577 1.0× 725 1.5× 686 1.7× 97 0.4× 100 0.5× 33 1.3k

Countries citing papers authored by Jichul Jang

Since Specialization
Citations

This map shows the geographic impact of Jichul Jang's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Jichul Jang with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Jichul Jang more than expected).

Fields of papers citing papers by Jichul Jang

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Jichul Jang. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Jichul Jang. The network helps show where Jichul Jang may publish in the future.

Co-authorship network of co-authors of Jichul Jang

This figure shows the co-authorship network connecting the top 25 collaborators of Jichul Jang. A scholar is included among the top collaborators of Jichul Jang based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Jichul Jang. Jichul Jang is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Jang, Jichul, et al.. (2023). Do employees’ perceptions of diversity management enhance firm’s financial performance: the moderating role of board members’ diversity level. International Journal of Contemporary Hospitality Management. 35(11). 3990–4009. 9 indexed citations
2.
Kim, Misun & Jichul Jang. (2022). The effect of physical environment of the employee break room on psychological well-being through work engagement in the hospitality industry. Journal of Human Resources in Hospitality & Tourism. 21(2). 175–196. 15 indexed citations
3.
Kang, Juhyun & Jichul Jang. (2022). Frontline employees' emotional labor toward their co-workers: The mediating role of team member exchange. International Journal of Hospitality Management. 102. 103130–103130. 15 indexed citations
4.
Jang, Jichul, et al.. (2022). Does photo presentation matter for increasing booking intention?. Journal of Hospitality Marketing & Management. 31(8). 1009–1025. 7 indexed citations
5.
Kim, Misun & Jichul Jang. (2022). The Impact of Employees’ Perceived Customer Citizenship Behaviors on Organizational Citizenship Behaviors: The Mediating Roles of Employee Customer-orientation Attitude. International Journal of Hospitality & Tourism Administration. 24(4). 669–694. 15 indexed citations
6.
Kim, Misun & Jichul Jang. (2022). I know you, you know me: the effects of customer empathy and employee self-disclosure on customer citizenship behavior. Journal of Service Theory and Practice. 33(1). 23–45. 12 indexed citations
7.
Jang, Jichul, et al.. (2020). Green Practices with Reusable Drinkware at Music and Sporting Events: A Hospitality Undergraduate Student Perspective. Journal of Hospitality & Tourism Education. 33(1). 1–13. 12 indexed citations
8.
Jang, Jichul, et al.. (2020). Can employee workplace mindfulness counteract the indirect effects of customer incivility on proactive service performance through work engagement? A moderated mediation model. Journal of Hospitality Marketing & Management. 29(7). 812–829. 84 indexed citations
9.
Jang, Jichul, et al.. (2019). Understanding U.S. travellers’ motives to choose Airbnb: a comparison of business and leisure travellers. International Journal of Tourism Sciences. 19(3). 192–209. 13 indexed citations
10.
Kang, Juhyun & Jichul Jang. (2019). What do employees perceive as hindrance or challenge stressors in the hotel industry? The role that hope plays. Journal of Human Resources in Hospitality & Tourism. 18(3). 299–322. 23 indexed citations
11.
Kang, Juhyun & Jichul Jang. (2019). Fostering service-oriented organizational citizenship behavior through reducing role stressors. International Journal of Contemporary Hospitality Management. 31(9). 3567–3582. 34 indexed citations
12.
Jang, Jichul, et al.. (2019). Understanding the role of emotional intelligence and work status in service sabotage: Developing and testing a three-way interaction model. Journal of Hospitality and Tourism Management. 41. 51–59. 22 indexed citations
13.
Roberts, Kevin R., et al.. (2018). Why Do People Leave? a Study Of Nonsupervisory Restaurant Employees’ Polychronic Time Use Preference and Turnover Intention. International Journal of Hospitality & Tourism Administration. 22(1). 45–63. 4 indexed citations
14.
Jang, Jichul, et al.. (2018). Are employees with higher organization-based self-esteem less likely to quit? A moderated mediation model. International Journal of Hospitality Management. 73. 116–124. 35 indexed citations
15.
Kang, Juhyun, et al.. (2017). Understanding museum visitor satisfaction and revisit intentions through mobile guide system: moderating role of age in museum mobile guide adoption. Asia Pacific Journal of Tourism Research. 23(2). 95–108. 56 indexed citations
16.
Jang, Jichul & Jay Kandampully. (2017). Reducing Employee Turnover Intention Through Servant Leadership in the Restaurant Context: A Mediation Study of Affective Organizational Commitment. International Journal of Hospitality & Tourism Administration. 19(2). 125–141. 88 indexed citations
17.
Jang, Jichul, et al.. (2016). Linking Website Interactivity to Consumer Behavioral Intention in an Online Travel Community: The Mediating Role of Utilitarian Value and Online Trust. Journal of Quality Assurance in Hospitality & Tourism. 18(2). 125–148. 52 indexed citations
18.
Choi, Hye-Yoon, Jichul Jang, & Jay Kandampully. (2015). Application of the extended VBN theory to understand consumers’ decisions about green hotels. International Journal of Hospitality Management. 51. 87–95. 334 indexed citations breakdown →
19.
Jang, Jichul. (2013). A Multi-Level Examination of Factors Predicting Employee Engagement andits Impact on Customer Outcomes in the Restaurant Industry. OhioLink ETD Center (Ohio Library and Information Network). 1 indexed citations
20.
Jang, Jichul & R. Thomas George. (2011). Understanding the influence of polychronicity on job satisfaction and turnover intention: A study of non-supervisory hotel employees. International Journal of Hospitality Management. 31(2). 588–595. 143 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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