Susan M. Mudambi
- Sociology and Political Science top 0.5%
- Marketing top 0.5%
- Strategy and Management top 1%
- Organizational Behavior and Human Resource Management top 1%
- Information Systems and Management top 0.5%
- Co-authors
- David SchuffRam MudambiStephen TallmanVeronica WongPeter DoylePietro NavarraFarok J. ContractorSuzanne C. Makarem
- Topics
- Customer Service Quality and Loyalty (12 papers)Digital Marketing and Social Media (11 papers)Business Strategy and Innovation (9 papers)
- Cited by
- MarketingInformation Systems and ManagementOrganizational Behavior and Human Resource Management
- Partner nations
- United StatesUnited KingdomAustria
In The Last Decade
Susan M. Mudambi
34 papers receiving 2.7k citations
Hit Papers
Peers
Comparison fields: 5 of 94
- Sociology and Political Science 1.6k
- Marketing 1.2k
- Strategy and Management 820
- Organizational Behavior and Human Resource Management 761
- Information Systems and Management 638
Countries citing papers authored by Susan M. Mudambi
This map shows the geographic impact of Susan M. Mudambi's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Susan M. Mudambi with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Susan M. Mudambi more than expected).
Fields of papers citing papers by Susan M. Mudambi
This network shows the impact of papers produced by Susan M. Mudambi. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Susan M. Mudambi. The network helps show where Susan M. Mudambi may publish in the future.
Co-authorship network of co-authors of Susan M. Mudambi
This figure shows the co-authorship network connecting the top 25 collaborators of Susan M. Mudambi. A scholar is included among the top collaborators of Susan M. Mudambi based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Susan M. Mudambi. Susan M. Mudambi is excluded from the visualization to improve readability, since they are connected to all nodes in the network.
All Works
| # | Work | Indexed citations |
|---|---|---|
| 1 | 0 | |
| 2 | 1 | |
| 3 | 73 | |
| 4 | 6 | |
| 5 | 22 | |
| 6 | Global Connectivity and the Evolution of Industrial Clusters: From Tires to Polymers in Northeast Ohio | 0 |
| 7 | What's "Funny" about Technology Adoption? Humorous Appropriation of Online Review Platforms. | 1 |
| 8 | 12 | |
| 9 | What makes a helpful online review? a study of customer reviews on amazon.combreakdown → | 1014 |
| 10 | What Makes a Helpful Review? A Study of Customer Reviews on Amazon.com | 255 |
| 11 | 37 | |
| 12 | Satisfaction in Technology-Enabled Service Encounters | 1 |
| 13 | 66 | |
| 14 | 0 | |
| 15 | Branding Importance in Business-to-Business Markets: Three Buyer Clusters | 20 |
| 16 | 282 | |
| 17 | 257 | |
| 18 | 2 | |
| 19 | 24 | |
| 20 | 16 |
About Susan M. Mudambi
Susan M. Mudambi is a scholar working on Business and International Management, Marketing and Strategy and Management, having authored 38 papers that have together received 3.0k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (12 papers), Digital Marketing and Social Media (11 papers) and Business Strategy and Innovation (9 papers). The work is most often cited by research in Marketing (1.2k citations), Information Systems and Management (638 citations) and Organizational Behavior and Human Resource Management (761 citations). Susan M. Mudambi has collaborated with scholars based in United States, United Kingdom and Austria. Frequent co-authors include David Schuff, Ram Mudambi, Stephen Tallman, Veronica Wong, Peter Doyle, Pietro Navarra, Farok J. Contractor, Suzanne C. Makarem, Rosalie J. Ocker and Jeffrey S. Podoshen. Their work appears in journals such as MIS Quarterly, Journal of Management Studies and Information Systems Research.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.