Simon Knox

4.8k total citations · 1 hit paper
60 papers, 3.2k citations indexed

About

Simon Knox is a scholar working on Marketing, Strategy and Management and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Simon Knox has authored 60 papers receiving a total of 3.2k indexed citations (citations by other indexed papers that have themselves been cited), including 33 papers in Marketing, 27 papers in Strategy and Management and 25 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Simon Knox's work include Customer Service Quality and Loyalty (23 papers), Consumer Behavior in Brand Consumption and Identification (16 papers) and Service and Product Innovation (11 papers). Simon Knox is often cited by papers focused on Customer Service Quality and Loyalty (23 papers), Consumer Behavior in Brand Consumption and Identification (16 papers) and Service and Product Innovation (11 papers). Simon Knox collaborates with scholars based in United Kingdom, United States and Switzerland. Simon Knox's co-authors include Stan Maklan, Lynette Ryals, Adrian Payne, David Walker, Pennie Frow, Kaj Storbacka, Tim Denison, Iain Davies, David Walker and Leslie de Chernatony and has published in prestigious journals such as Journal of Business Research, Journal of Business Ethics and Industrial Marketing Management.

In The Last Decade

Simon Knox

53 papers receiving 2.7k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Co-creating brands: Diagnosing and designing the relationship experience

2008 500 citations Adrian Payne, Kaj Storbacka et al. Journal of Business Research profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Simon Knox United Kingdom	26	1.9k	1.6k	1.2k	939	374	60	3.2k
B. Ramaseshan Australia	28	1.9k 1.0×	1.8k 1.1×	726 0.6×	1.5k 1.6×	654 1.7×	72	3.5k
Oliver H. M. Yau Hong Kong	21	1.0k 0.6×	1.1k 0.7×	872 0.7×	667 0.7×	233 0.6×	58	2.4k
Alan C. B. Tse Hong Kong	29	1.3k 0.7×	1.6k 1.0×	1.1k 0.9×	1.1k 1.1×	577 1.5×	52	3.3k
Olivier Furrer Switzerland	22	999 0.5×	1.2k 0.7×	749 0.6×	817 0.9×	333 0.9×	75	2.7k
Michael D. Hartline United States	15	1.7k 0.9×	3.2k 2.0×	847 0.7×	1.4k 1.5×	623 1.7×	24	4.2k
Dennis B. Arnett United States	24	1.2k 0.6×	1.3k 0.8×	907 0.8×	1.1k 1.1×	261 0.7×	39	2.9k
Cees B.M. Van Riel Netherlands	20	1.5k 0.8×	1.6k 1.0×	2.3k 2.0×	794 0.8×	289 0.8×	42	3.9k
Ernest R. Cadotte United States	12	1.5k 0.8×	2.1k 1.3×	638 0.5×	913 1.0×	476 1.3×	26	3.2k
Bryan A. Lukas Australia	23	1.3k 0.7×	951 0.6×	1.4k 1.2×	821 0.9×	305 0.8×	41	3.1k
Gopalkrishnan R. Iyer United States	27	1.9k 1.0×	1.2k 0.7×	803 0.7×	1.1k 1.2×	669 1.8×	53	3.3k

Countries citing papers authored by Simon Knox

Since Specialization

Citations

This map shows the geographic impact of Simon Knox's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Simon Knox with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Simon Knox more than expected).

Fields of papers citing papers by Simon Knox

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Simon Knox. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Simon Knox. The network helps show where Simon Knox may publish in the future.

Co-authorship network of co-authors of Simon Knox

This figure shows the co-authorship network connecting the top 25 collaborators of Simon Knox. A scholar is included among the top collaborators of Simon Knox based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Simon Knox. Simon Knox is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

20 of 20 papers shown

1.

Maklan, Stan, Simon Knox, & Stefan Michel. (2009). The Guaranty Trust Bank of Nigeria: From niche positioning to mass‐market branding. Thunderbird International Business Review. 51(4). 385–401. 5 indexed citations

2.

Maklan, Stan & Simon Knox. (2009). Dynamic capabilities: the missing link in CRM investments. European Journal of Marketing. 43(11/12). 1392–1410. 62 indexed citations

3.

Maklan, Stan, Simon Knox, & Lynette Ryals. (2008). New Trends in Innovation and Customer Relationship Management: A Challenge for Market Researchers. International Journal of Market Research. 50(2). 221–240. 67 indexed citations

4.

Payne, Adrian, Kaj Storbacka, Pennie Frow, & Simon Knox. (2008). Co-creating brands: Diagnosing and designing the relationship experience. Journal of Business Research. 62(3). 379–389. 500 indexed citations breakdown →

5.

Knox, Simon, Adrian Payne, Lynette Ryals, Stan Maklan, & Joe Peppard. (2007). Customer Relationship Management. 14 indexed citations

6.

Knox, Simon & Stan Maklan. (2004). Corporate Social Responsibility:. European Management Journal. 22(5). 508–516. 150 indexed citations

7.

Knox, Simon, et al.. (2003). The six conventions of corporate branding. European Journal of Marketing. 37(7/8). 998–1016. 294 indexed citations

8.

Knox, Simon. (2002). The boardroom agenda: developing the innovative organisation. Corporate Governance. 2(1). 27–36. 74 indexed citations

9.

Knox, Simon, et al.. (2002). Customer Relationship Management: Perspectives From The Marketplace. 48 indexed citations

10.

Knox, Simon & David Walker. (2001). Measuring and managing brand loyalty. Journal of Strategic Marketing. 9(2). 111–128. 31 indexed citations

11.

Maklan, Stan & Simon Knox. (1997). Reinventing the brand: bridging the gap between customer and brand value. Journal of Product & Brand Management. 6(2). 119–129. 29 indexed citations

12.

Knox, Simon. (1996). The death of brand deference: can brand management stop the rot?. Marketing Intelligence & Planning. 14(7). 35–39. 16 indexed citations

13.

Knox, Simon, et al.. (1994). Measuring consumer involvement with grocery brands: Model validation and scale‐reliability test procedures. Journal of Marketing Management. 10(1-3). 137–152. 28 indexed citations

14.

Knox, Simon. (1994). Re-engineering the brand. OpenGrey (Institut de l'Information Scientifique et Technique).

15.

Knox, Simon. (1992). Consumer involvement with grocery brands : an empirical study of the factors influencing choice. OpenGrey (Institut de l'Information Scientifique et Technique). 2 indexed citations

16.

Knox, Simon, et al.. (1992). Hay Contest Evaluation and Organization for Teaching and Promoting Hay Quality. Journal of natural resources and life sciences education. 21(1). 53–56. 1 indexed citations

17.

Knox, Simon. (1991). Involvement, cognitive structures and brand loyalty : the empirical foundations for a unifying theory. CERES (Cranfield University).

18.

Knox, Simon & Leslie de Chernatony. (1990). A BUYER BEHAVIOUR APPROACH TO MERCHANDISING AND PRODUCTPOLICY. International Journal of Retail & Distribution Management. 18(6). 8 indexed citations

19.

Knox, Simon. (1990). Creativity in marketing management—a unified approach. Journal of Marketing Management. 5(3). 245–257. 2 indexed citations

20.

Knox, Simon & Tim Denison. (1989). Purchasing Behaviour in Local Government in the UnitedKingdom. European Journal of Marketing. 23(5). 31–42. 1 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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