David Ballantyne
Impact in
- Marketing top 0.2%
- Service and Product Innovation
- Consumer Behavior in Brand Consumption and Identification
- Consumer Retail Behavior Studies
-
- Customer Service Quality and Loyalty
Papers in
-
- Customer Service Quality and Loyalty 35
- Marketing 25
- Service and Product Innovation 14
- Consumer Behavior in Brand Consumption and Identification 8
- Marketing and Advertising Strategies 5
- Co-authors
- Richard J. VareyAdrian PayneMartin ChristopherRobert AitkenElin NilssonPennie FrowJohn G. KnightHongzhi Gao
- Journals
- Journal of Business and Industrial Marketing (5 papers)Marketing Theory (4 papers)Journal of Services Marketing (3 papers)Industrial Marketing Management (3 papers)Journal of Marketing Management (3 papers)
- Partner nations
- New ZealandAustraliaUnited Kingdom
In The Last Decade
David Ballantyne
49 papers receiving 2.9k citations
Hit Papers
Peers
Comparison fields: 5 of 93
- Marketing 2.1k
- Organizational Behavior and Human Resource Management 2.1k
- Strategy and Management 1.1k
- Business and International Management 103
- Tourism, Leisure and Hospitality Management 78
Countries citing papers authored by David Ballantyne
This map shows the geographic impact of David Ballantyne's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by David Ballantyne with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites David Ballantyne more than expected).
Fields of papers citing papers by David Ballantyne
This network shows the impact of papers produced by David Ballantyne. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by David Ballantyne. The network helps show where David Ballantyne may publish in the future.
Co-authorship network
The 19 scholars most cited alongside David Ballantyne, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2017 | 0 | |
| 2 | 2012 | 3 | |
| 3 | 2012 | 47 | |
| 4 | Diversity and convergence in regional know-how: the case of Central Otago Pinot Noir | 2010 | 4 |
| 5 | 2009 | 2 | |
| 6 | 2008 | 60 | |
| 7 | 2008 | 6 | |
| 8 | 2007 | 167 | |
| 9 | 2006 | 44 | |
| 10 | Creating value-in-use through marketing interaction: the exchange logic of relating, communicating and knowing Hit paper breakdown → | 2006 | 546 |
| 11 | 2003 | 49 | |
| 12 | 2002 | 223 | |
| 13 | 2000 | 81 | |
| 14 | Relationship Marketing: Theory & Practice | 1999 | 2 |
| 15 | 1999 | 1 | |
| 16 | Relationship marketing: Bringing quality, customer service and marketing together Hit paper breakdown → | 1995 | 559 |
| 17 | 1994 | 3 | |
| 18 | Internal marketing, collaboration and motivation in service quality management | 1991 | 1 |
| 19 | 1990 | 12 | |
| 20 | 1990 | 7 |
About David Ballantyne
David Ballantyne is a scholar working on Organizational Behavior and Human Resource Management, Marketing, Tourism, Leisure and Hospitality Management, Strategy and Management and Management of Technology and Innovation, having authored 52 papers that have together received 3.4k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (35 papers), Service and Product Innovation (14 papers), Business Strategy and Innovation (8 papers), Consumer Behavior in Brand Consumption and Identification (8 papers), Digital Marketing and Social Media (8 papers), Corporate Identity and Reputation (5 papers), Marketing and Advertising Strategies (5 papers) and Wine Industry and Tourism (4 papers). The work is most often cited by research in Marketing (2.1k citations), Organizational Behavior and Human Resource Management (2.1k citations), Strategy and Management (1.1k citations), Business and International Management (103 citations) and Tourism, Leisure and Hospitality Management (78 citations). David Ballantyne has collaborated with scholars based in New Zealand, Australia and United Kingdom. Frequent co-authors include Richard J. Varey, Adrian Payne, Martin Christopher, Robert Aitken, Elin Nilsson, Pennie Frow, John G. Knight, Hongzhi Gao, John Williams and Phil Osborne. Their work appears in journals such as Journal of Business and Industrial Marketing, Marketing Theory, Journal of Services Marketing, Industrial Marketing Management and Journal of Marketing Management.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.