Russell K.H. Ching
- Marketing top 2%
- Organizational Behavior and Human Resource Management top 2%
- Information Systems and Management top 1%
- Sociology and Political Science top 5%
- Political Science and International Relations top 5%
- Co-authors
- Ja‐Shen ChenHung‐Tai TsouHao ChenWei HuangYumin ChenMargaret Meiling LuoEldon Y. LiWayne Huang
- Topics
- Customer Service Quality and Loyalty (16 papers)Technology Adoption and User Behaviour (14 papers)Digital Marketing and Social Media (7 papers)
- Cited by
- Information Systems and ManagementMarketingOrganizational Behavior and Human Resource Management
- Journals
- Journal of the Operational Research SocietyIndustrial Marketing ManagementJournal of the Association for Information Systems
- Partner nations
- United StatesTaiwanChina
In The Last Decade
Russell K.H. Ching
30 papers receiving 817 citations
Peers
Comparison fields: 5 of 78
- Marketing 328
- Organizational Behavior and Human Resource Management 310
- Information Systems and Management 302
- Sociology and Political Science 299
- Political Science and International Relations 189
Countries citing papers authored by Russell K.H. Ching
This map shows the geographic impact of Russell K.H. Ching's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Russell K.H. Ching with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Russell K.H. Ching more than expected).
Fields of papers citing papers by Russell K.H. Ching
This network shows the impact of papers produced by Russell K.H. Ching. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Russell K.H. Ching. The network helps show where Russell K.H. Ching may publish in the future.
Co-authorship network of co-authors of Russell K.H. Ching
This figure shows the co-authorship network connecting the top 25 collaborators of Russell K.H. Ching. A scholar is included among the top collaborators of Russell K.H. Ching based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Russell K.H. Ching. Russell K.H. Ching is excluded from the visualization to improve readability, since they are connected to all nodes in the network.
All Works
| # | Work | Indexed citations |
|---|---|---|
| 1 | 82 | |
| 2 | 104 | |
| 3 | 34 | |
| 4 | 9 | |
| 5 | 25 | |
| 6 | 5 | |
| 7 | 8 | |
| 8 | An Examination of the Effects of CRM Practices on CRM Effectiveness and Business Performance | 2 |
| 9 | 2 | |
| 10 | 1 | |
| 11 | An Examination of the Effects of Information and Communication Technology on Customer Relationship Management and Customer Lock-In | 6 |
| 12 | 4 | |
| 13 | 80 | |
| 14 | A Proposed Model of the Effects of Organizational Citizenship Behavior on Sustained Information Technology Innovations | 2 |
| 15 | An Empirical Study of the Impact of IT Intensity and Organizational Absorptive Capacity on Customer Relationship Management Performance | 1 |
| 16 | Effect of Group Learning on Academic Performance: A Pilot Study for Com-Based Classes | 1 |
| 17 | A proposed framework for transitioning to an e-business model | 28 |
| 18 | Information Technology (IT) Change Management | 3 |
| 19 | 2 | |
| 20 | Predictive change to perceived information system use | 2 |
About Russell K.H. Ching
Russell K.H. Ching is a scholar working on Information Systems and Management, Organizational Behavior and Human Resource Management and Marketing, having authored 30 papers that have together received 907 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (16 papers), Technology Adoption and User Behaviour (14 papers) and Digital Marketing and Social Media (7 papers). The work is most often cited by research in Information Systems and Management (302 citations), Marketing (328 citations) and Organizational Behavior and Human Resource Management (310 citations). Russell K.H. Ching has collaborated with scholars based in United States, Taiwan and China. Frequent co-authors include Ja‐Shen Chen, Hung‐Tai Tsou, Hao Chen, Wei Huang, Yumin Chen, Margaret Meiling Luo, Eldon Y. Li, Wayne Huang, Yining Chen and Hung Tai Tsou. Their work appears in journals such as Journal of the Operational Research Society, Industrial Marketing Management and Journal of the Association for Information Systems.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.