Russell K.H. Ching

1.3k total citations
30 papers, 907 citations indexed

About

Russell K.H. Ching is a scholar working on Organizational Behavior and Human Resource Management, Information Systems and Management and Sociology and Political Science. According to data from OpenAlex, Russell K.H. Ching has authored 30 papers receiving a total of 907 indexed citations (citations by other indexed papers that have themselves been cited), including 16 papers in Organizational Behavior and Human Resource Management, 15 papers in Information Systems and Management and 8 papers in Sociology and Political Science. Recurrent topics in Russell K.H. Ching's work include Customer Service Quality and Loyalty (16 papers), Technology Adoption and User Behaviour (14 papers) and Digital Marketing and Social Media (7 papers). Russell K.H. Ching is often cited by papers focused on Customer Service Quality and Loyalty (16 papers), Technology Adoption and User Behaviour (14 papers) and Digital Marketing and Social Media (7 papers). Russell K.H. Ching collaborates with scholars based in United States, Taiwan and China. Russell K.H. Ching's co-authors include Ja‐Shen Chen, Hung‐Tai Tsou, Hao Chen, Yumin Chen, Wei Huang, Margaret Meiling Luo, Eldon Y. Li, Wayne Huang, Yining Chen and Hung Tai Tsou and has published in prestigious journals such as Journal of the Operational Research Society, Industrial Marketing Management and Journal of the Association for Information Systems.

In The Last Decade

Russell K.H. Ching

30 papers receiving 817 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Russell K.H. Ching United States 13 328 310 302 299 189 30 907
Bhasker Mukerji Canada 10 270 0.8× 118 0.4× 411 1.4× 560 1.9× 225 1.2× 16 981
Ahmad Ghoneim United Kingdom 14 207 0.6× 136 0.4× 152 0.5× 251 0.8× 77 0.4× 35 719
Wafi Al‐Karaghouli United Kingdom 16 106 0.3× 137 0.4× 265 0.9× 250 0.8× 217 1.1× 32 913
Stuart Dillon New Zealand 10 127 0.4× 108 0.3× 221 0.7× 265 0.9× 81 0.4× 34 641
M.H.L. Kleijnen Netherlands 4 309 0.9× 336 1.1× 752 2.5× 597 2.0× 35 0.2× 5 1.0k
Rimantas Gatautis Lithuania 15 186 0.6× 101 0.3× 320 1.1× 339 1.1× 48 0.3× 37 866
Christie L. Comunale United States 8 203 0.6× 114 0.4× 417 1.4× 351 1.2× 55 0.3× 11 654
Youlong Zhuang United States 8 214 0.7× 282 0.9× 917 3.0× 648 2.2× 44 0.2× 13 1.3k
Lai Lai Tung Singapore 13 88 0.3× 114 0.4× 476 1.6× 328 1.1× 164 0.9× 28 981
Esmail Salehi‐Sangari Sweden 14 164 0.5× 193 0.6× 153 0.5× 236 0.8× 58 0.3× 38 714

Countries citing papers authored by Russell K.H. Ching

Since Specialization
Citations

This map shows the geographic impact of Russell K.H. Ching's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Russell K.H. Ching with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Russell K.H. Ching more than expected).

Fields of papers citing papers by Russell K.H. Ching

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Russell K.H. Ching. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Russell K.H. Ching. The network helps show where Russell K.H. Ching may publish in the future.

Co-authorship network of co-authors of Russell K.H. Ching

This figure shows the co-authorship network connecting the top 25 collaborators of Russell K.H. Ching. A scholar is included among the top collaborators of Russell K.H. Ching based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Russell K.H. Ching. Russell K.H. Ching is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Ching, Russell K.H., et al.. (2013). Narrative online advertising: identification and its effects on attitude toward a product. Internet Research. 23(4). 414–438. 82 indexed citations
2.
Ching, Russell K.H., et al.. (2011). The Study of Service Co-creation. 116–119. 4 indexed citations
3.
Luo, Margaret Meiling, et al.. (2010). An examination of the effects of virtual experiential marketing on online customer intentions and loyalty. Service Industries Journal. 31(13). 2163–2191. 104 indexed citations
4.
Chen, Ja‐Shen, et al.. (2008). Blog effects on brand attitude and purchase intention. 1–6. 9 indexed citations
5.
Tsou, Hung Tai, Russell K.H. Ching, & Ja‐Shen Chen. (2007). Performance Effects of IT Capability and Customer Service: The Moderating Role of Service Process Innovation. 4378–4381. 5 indexed citations
6.
Chen, Ja‐Shen & Russell K.H. Ching. (2006). The Study of Mobile Customer Relationship Management and Loyalty. 77. 67–72. 8 indexed citations
7.
Chen, Ja‐Shen & Russell K.H. Ching. (2005). An Examination of the Effects of CRM Practices on CRM Effectiveness and Business Performance. Journal of the Association for Information Systems. 38. 2 indexed citations
8.
Tran, Thao, Brian D. Ross, Patrick M. Colletti, & Russell K.H. Ching. (2005). Gd-Enhanced Cardiovascular MR Imaging to Identify Left Ventricular Pseudoaneurysm. Journal of Cardiovascular Magnetic Resonance. 7(4). 717–721. 2 indexed citations
9.
Tran, Thao, Brian D. Ross, Patrick M. Colletti, & Russell K.H. Ching. (2005). Gd-Enhanced Cardiovascular MR Imaging to Identify Left Ventricular Pseudoaneurysm. Journal of Cardiovascular Magnetic Resonance. 7(4). 717–721. 1 indexed citations
10.
Chen, Ja‐Shen & Russell K.H. Ching. (2004). An Examination of the Effects of Information and Communication Technology on Customer Relationship Management and Customer Lock-In. Journal of the Association for Information Systems. 491. 6 indexed citations
11.
Chen, Ja‐Shen, et al.. (2004). An Exploratory Study of the Effects of CRM Practices on CRM Effectiveness and Business Performance. Journal of the Association for Information Systems. 83(5). 249–254. 4 indexed citations
12.
Chen, Ja‐Shen & Russell K.H. Ching. (2004). An Empirical Study of the Relationship of IT Intensity and Organizational Absorptive Capacity on CRM Performance. Journal of Global Information Management. 12(1). 1–17. 80 indexed citations
13.
Ching, Russell K.H. & Brian P. Niehoff. (2003). A Proposed Model of the Effects of Organizational Citizenship Behavior on Sustained Information Technology Innovations. Journal of the Association for Information Systems. 213. 2 indexed citations
14.
Chen, Ja‐Shen & Russell K.H. Ching. (2002). An Empirical Study of the Impact of IT Intensity and Organizational Absorptive Capacity on Customer Relationship Management Performance. Journal of the Association for Information Systems. 1 indexed citations
15.
Lam, Monica S. & Russell K.H. Ching. (2001). Effect of Group Learning on Academic Performance: A Pilot Study for Com-Based Classes. Journal of the Association for Information Systems. 1 indexed citations
16.
Chen, Ja‐Shen & Russell K.H. Ching. (2001). A proposed framework for transitioning to an e-business model. 28 indexed citations
17.
Ching, Russell K.H., Louis W. Glorfeld, & Monica S. Lam. (2000). Integrating the IT/IS Professional Community with IT/IS Academic Programs. Journal of the Association for Information Systems. 2 indexed citations
18.
Ching, Russell K.H., et al.. (1999). Information Technology (IT) Change Management. Journal of the Association for Information Systems. 3 indexed citations
19.
Lam, Monica S. & Russell K.H. Ching. (1998). Information Integration in Multidimensional Databases: A Case Study. Information Systems Management. 15(4). 36–45. 2 indexed citations
20.
Ching, Russell K.H., Louis W. Glorfeld, & Anthony R. Hendrickson. (1996). Predictive change to perceived information system use. Journal of Computer Information Systems. 37(2). 96–100. 2 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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