Riley Dugan

779 total citations
29 papers, 589 citations indexed

About

Riley Dugan is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science and Marketing. According to data from OpenAlex, Riley Dugan has authored 29 papers receiving a total of 589 indexed citations (citations by other indexed papers that have themselves been cited), including 14 papers in Organizational Behavior and Human Resource Management, 10 papers in Sociology and Political Science and 9 papers in Marketing. Recurrent topics in Riley Dugan's work include Job Satisfaction and Organizational Behavior (7 papers), Customer Service Quality and Loyalty (7 papers) and Management and Marketing Education (6 papers). Riley Dugan is often cited by papers focused on Job Satisfaction and Organizational Behavior (7 papers), Customer Service Quality and Loyalty (7 papers) and Management and Marketing Education (6 papers). Riley Dugan collaborates with scholars based in United States, Canada and France. Riley Dugan's co-authors include Maria Rouziou, Bryan Hochstein, Willy Bolander, Benjamin Britton, Eli Jones, John B. Dinsmore, Kunal Swani, Joshua J. Clarkson, Raj Agnihotri and Maura L. Scott and has published in prestigious journals such as Journal of Business Research, Journal of Experimental Social Psychology and Industrial Marketing Management.

In The Last Decade

Riley Dugan

29 papers receiving 571 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Riley Dugan United States	14	270	192	164	128	111	29	589
Bruno Lussier Canada	11	323 1.2×	181 0.9×	127 0.8×	142 1.1×	137 1.2×	20	595
Bart Dietz Netherlands	6	554 2.1×	156 0.8×	212 1.3×	161 1.3×	181 1.6×	7	788
Bryan Hochstein United States	17	548 2.0×	237 1.2×	316 1.9×	158 1.2×	165 1.5×	39	879
Nawar N. Chaker United States	20	445 1.6×	279 1.5×	243 1.5×	121 0.9×	180 1.6×	37	816
Koustab Ghosh India	16	370 1.4×	191 1.0×	120 0.7×	99 0.8×	166 1.5×	48	731
Erik Taylor United States	10	223 0.8×	266 1.4×	163 1.0×	92 0.7×	81 0.7×	23	578
Jeewon Cho United States	13	467 1.7×	193 1.0×	72 0.4×	175 1.4×	140 1.3×	19	791
Edward L. Nowlin United States	14	207 0.8×	200 1.0×	114 0.7×	56 0.4×	124 1.1×	23	516
Chundong Zheng China	10	145 0.5×	148 0.8×	98 0.6×	79 0.6×	57 0.5×	38	503
Jorge Linuesa‐Langreo Spain	12	271 1.0×	117 0.6×	91 0.6×	72 0.6×	126 1.1×	26	524

Countries citing papers authored by Riley Dugan

Since Specialization

Citations

This map shows the geographic impact of Riley Dugan's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Riley Dugan with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Riley Dugan more than expected).

Fields of papers citing papers by Riley Dugan

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Riley Dugan. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Riley Dugan. The network helps show where Riley Dugan may publish in the future.

Co-authorship network of co-authors of Riley Dugan

This figure shows the co-authorship network connecting the top 25 collaborators of Riley Dugan. A scholar is included among the top collaborators of Riley Dugan based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Riley Dugan. Riley Dugan is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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20 of 20 papers shown

Dugan, Riley, et al.. (2024). How social media and flexible work arrangements harden salespeople to abusive supervision. Industrial Marketing Management. 121. 146–159. 4 indexed citations

Vieira, Valter Afonso, Raj Agnihotri, & Riley Dugan. (2024). Research note: the impact of CI diversity and organizational tenure on the relationship between competitive intelligence and sales performance: a meta-analytic review. Journal of Personal Selling and Sales Management. 45(2). 122–134. 1 indexed citations

Kalra, Ashish, et al.. (2023). Exploring antecedents and outcomes of salesperson change agility: a social exchange theory perspective. The Journal of Marketing Theory and Practice. 32(3). 290–310. 13 indexed citations

Agnihotri, Raj, et al.. (2023). Sales technology research: a review and future research agenda. Journal of Personal Selling and Sales Management. 43(4). 307–335. 26 indexed citations

Dugan, Riley, Nawar N. Chaker, Edward L. Nowlin, et al.. (2022). Preparing for, withstanding, and learning from sales crises: Implications and a future research agenda. Journal of Personal Selling and Sales Management. 43(2). 89–104. 19 indexed citations

Kalra, Ashish, Riley Dugan, & Raj Agnihotri. (2021). “A little competition goes a long way”: Substitutive effects of emotional intelligence and workplace competition on salesperson creative selling. Marketing Letters. 33(3). 399–413. 15 indexed citations

Dugan, Riley, Joshua J. Clarkson, & Joshua T. Beck. (2021). When Cause‐Marketing Backfires: Differential Effects of One‐for‐One Promotions on Hedonic and Utilitarian Products. Journal of Consumer Psychology. 31(3). 532–550. 22 indexed citations

Dugan, Riley, Deva Rangarajan, Lenita Davis, et al.. (2020). Sales management, education, and scholarship across cultures: early findings from a global study and an agenda for future research. Journal of Personal Selling and Sales Management. 40(3). 198–212. 14 indexed citations

Dugan, Riley, et al.. (2020). “Give me one but not the other”: the substitution effects of supervisor’s organizational status and salesperson internal networking on performance growth trajectories. Journal of Personal Selling and Sales Management. 41(1). 28–38. 3 indexed citations

10.

Clarkson, Joshua J., Riley Dugan, Cammy Crolic, & Ryan Rahinel. (2020). Influencing those who influence us: The role of expertise in the emergence of minority influence. Journal of Experimental Social Psychology. 89. 103976–103976. 2 indexed citations

11.

Rouziou, Maria & Riley Dugan. (2019). An introduction to an old acquaintance: using Bayesian inference in sales research. Journal of Personal Selling and Sales Management. 40(2). 114–131. 9 indexed citations

12.

Bolander, Willy, Cinthia B. Satornino, Alexis M. Allen, Bryan Hochstein, & Riley Dugan. (2019). Whom to hire and how to coach them: a longitudinal analysis of newly hired salesperson performance. Journal of Personal Selling and Sales Management. 40(2). 78–94. 35 indexed citations

13.

Rouziou, Maria, Riley Dugan, Dominique Rouziès, & Dawn Iacobucci. (2018). Brand assets and pay fairness as two routes to enhancing social capital in sales organizations. Journal of Personal Selling and Sales Management. 38(2). 191–204. 20 indexed citations

14.

Dugan, Riley, Bryan Hochstein, Maria Rouziou, & Benjamin Britton. (2018). Gritting their teeth to close the sale: the positive effect of salesperson grit on job satisfaction and performance. Journal of Personal Selling and Sales Management. 39(1). 81–101. 112 indexed citations

15.

Bolander, Willy, Riley Dugan, & Eli Jones. (2017). Time, change, and longitudinally emergent conditions: understanding and applying longitudinal growth modeling in sales research. Journal of Personal Selling and Sales Management. 37(2). 153–159. 72 indexed citations

16.

Dinsmore, John B., Kunal Swani, & Riley Dugan. (2017). To “Free” or Not to “Free”: Trait Predictors of Mobile App Purchasing Tendencies. Psychology and Marketing. 34(2). 227–244. 48 indexed citations

17.

Clarkson, Joshua J., Eliot R. Smith, Zakary L. Tormala, & Riley Dugan. (2016). Group identification as a means of attitude restoration. Journal of Experimental Social Psychology. 68. 139–145. 11 indexed citations

18.

Dugan, Riley & James J. Kellaris. (2015). How Marketing Academics View A-Level Journals: Psychological Insights Into Differences Between Published and Striving Authors. Marketing Education Review. 25(3). 245–258. 1 indexed citations

19.

Dugan, Riley. (2014). "I''d Like to Add you to my Professional Network: An Exploratory Look into the Effect of LinkedIn Usage on Sales Performance". OhioLink ETD Center (Ohio Library and Information Network). 2 indexed citations

20.

Wang, Xin, Riley Dugan, & Jane Z. Sojka. (2013). CRM Systems with Social Networking Capabilities: The Value of Incorporating a CRM 2.0 System in Sales/Marketing Education. Marketing Education Review. 23(3). 241–250. 4 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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