R. N. Anantharaman

3.7k total citations · 1 hit paper
47 papers, 2.7k citations indexed

About

R. N. Anantharaman is a scholar working on Organizational Behavior and Human Resource Management, Strategy and Management and Management Information Systems. According to data from OpenAlex, R. N. Anantharaman has authored 47 papers receiving a total of 2.7k indexed citations (citations by other indexed papers that have themselves been cited), including 20 papers in Organizational Behavior and Human Resource Management, 16 papers in Strategy and Management and 16 papers in Management Information Systems. Recurrent topics in R. N. Anantharaman's work include Quality and Supply Management (15 papers), Customer Service Quality and Loyalty (10 papers) and Job Satisfaction and Organizational Behavior (8 papers). R. N. Anantharaman is often cited by papers focused on Quality and Supply Management (15 papers), Customer Service Quality and Loyalty (10 papers) and Job Satisfaction and Organizational Behavior (8 papers). R. N. Anantharaman collaborates with scholars based in India, Malaysia and United States. R. N. Anantharaman's co-authors include Chandrasekharan Rajendran, G.S. Sureshchandar, Andreea Paul, Mayuri Duggirala, David Yoon Kin Tong, Hishamuddin Ismail, Zauwiyah Ahmad, T.J. Kamalanabhan, Uchenna Cyril Eze and Md. Wahid Murad and has published in prestigious journals such as Management Science, Journal of the Association for Information Systems and The International Journal of Human Resource Management.

In The Last Decade

R. N. Anantharaman

46 papers receiving 2.2k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

The relationship between service quality and customer satisfaction – a factor specific approach

2002 659 citations G.S. Sureshchandar, Chandrasekharan Rajendran et al. Journal of Services Marketing profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
R. N. Anantharaman India	21	1.6k	722	717	679	374	47	2.7k
Mosad Zineldin Sweden	24	1.2k 0.7×	610 0.8×	728 1.0×	386 0.6×	394 1.1×	66	2.1k
Kai Kristensen Denmark	28	1.4k 0.9×	911 1.3×	826 1.2×	878 1.3×	434 1.2×	64	3.0k
Penny M. Simpson United States	27	1.1k 0.7×	1.1k 1.5×	1.2k 1.7×	471 0.7×	1.2k 3.1×	48	3.6k
Emmanuel Ogbonna United Kingdom	31	1.9k 1.2×	448 0.6×	1.1k 1.5×	376 0.6×	895 2.4×	72	3.6k
Gary W. Loveman United States	11	2.3k 1.4×	1.4k 1.9×	683 1.0×	481 0.7×	773 2.1×	22	3.4k
Panagiotis Trivellas Greece	28	856 0.5×	518 0.7×	654 0.9×	401 0.6×	357 1.0×	65	2.2k
M. Sadiq Sohail Saudi Arabia	25	745 0.5×	518 0.7×	556 0.8×	551 0.8×	711 1.9×	121	2.5k
Maria Holmlund Finland	23	873 0.5×	834 1.2×	841 1.2×	326 0.5×	469 1.3×	53	2.5k
Cemal Zehir Türkiye	27	1.0k 0.6×	829 1.1×	1.0k 1.4×	545 0.8×	653 1.7×	134	2.9k
Clifford E. Young United States	19	1.3k 0.8×	528 0.7×	311 0.4×	242 0.4×	480 1.3×	48	2.0k

Countries citing papers authored by R. N. Anantharaman

Since Specialization

Citations

This map shows the geographic impact of R. N. Anantharaman's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by R. N. Anantharaman with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites R. N. Anantharaman more than expected).

Fields of papers citing papers by R. N. Anantharaman

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by R. N. Anantharaman. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by R. N. Anantharaman. The network helps show where R. N. Anantharaman may publish in the future.

Co-authorship network of co-authors of R. N. Anantharaman

This figure shows the co-authorship network connecting the top 25 collaborators of R. N. Anantharaman. A scholar is included among the top collaborators of R. N. Anantharaman based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with R. N. Anantharaman. R. N. Anantharaman is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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20 of 20 papers shown

Anantharaman, R. N., et al.. (2021). The impact of managerial and firm characteristics on barriers in export businesses. International Journal of ADVANCED AND APPLIED SCIENCES. 8(6). 110–117. 3 indexed citations

Anantharaman, R. N., et al.. (2019). Managerial and firm characteristics: Do they have an impact on export performance?. International Journal of ADVANCED AND APPLIED SCIENCES. 6(2). 48–56. 3 indexed citations

Anantharaman, R. N., et al.. (2017). Role of Self-Efficacy and Collective Efficacy as Moderators of Occupational Stress Among Software Development Professionals. International Journal of Human Capital and Information Technology Professionals. 8(2). 45–58. 6 indexed citations

Talha, Mohammad, et al.. (2016). Sensitivity of socially responsible investment behaviour to gender. Siti Hasmah Digital Library-MMU Institutiona Repository (Multimedia University). 1 indexed citations

Ahmad, Zauwiyah, Hishamuddin Ismail, & R. N. Anantharaman. (2015). To be or not to be: an investigation of accounting students’ career intentions. Education + Training. 57(3). 360–376. 24 indexed citations

Anantharaman, R. N., et al.. (2014). A Critical Review of Barriers to Export Business. 10(1). 9–18. 3 indexed citations

Anantharaman, R. N., et al.. (2013). Sense of Place on Expatriate Mental Health in Malaysia. International Journal of Social Science and Humanity. 360–365. 6 indexed citations

Anantharaman, R. N., et al.. (2011). Bank Sustainability Disclosure: A Case Study of Maybank. 10(2). 47–54. 2 indexed citations

Anantharaman, R. N., et al.. (2011). Emotional Intelligence and Organisational Citizenship Behaviour of Manufacturing Sector Employees: An Analysis. Management Science. 6(2). 107–125. 19 indexed citations

10.

Anantharaman, R. N., et al.. (2011). An examination of the sustainability disclosures of ANZ, NAB and Westpac. 12. 5 indexed citations

11.

Anantharaman, R. N., et al.. (2011). The Roles of Emotional Intelligence and Spiritual Intelligence at the Workplace. 1–9. 44 indexed citations

12.

Duggirala, Mayuri, Chandrasekharan Rajendran, & R. N. Anantharaman. (2008). Patient‐perceived dimensions of total quality service in healthcare. Benchmarking An International Journal. 15(5). 560–583. 183 indexed citations

13.

Anantharaman, R. N., et al.. (2004). Role of Human Computer Interaction (HCI) factors as moderators of Occupational Stress and Work Exhaustion.. Journal of the Association for Information Systems. 393. 2 indexed citations

14.

Paul, Andreea & R. N. Anantharaman. (2004). Influence of HRM practices on organizational commitment: A study among software professionals in India. Human Resource Development Quarterly. 15(1). 77–88. 161 indexed citations

15.

Rajendran, Chandrasekharan, et al.. (2003). Do Quality Certifications Improve the Software Industry's Operational Performance?. 6. 4 indexed citations

16.

Rajendran, Chandrasekharan, et al.. (2003). Supplemental Material: Do Quality Certifications Improve the Software Industry's Operational Performance?. 6. 1 indexed citations

17.

Rajendran, Chandrasekharan, et al.. (2003). Determinants of software quality: Customer's perspective. Total Quality Management & Business Excellence. 14(9). 1053–1070. 15 indexed citations

18.

Sureshchandar, G.S., Chandrasekharan Rajendran, & R. N. Anantharaman. (2003). Customer perceptions of service quality in the banking sector of a developing economy: a critical analysis. International Journal of Bank Marketing. 21(5). 233–242. 99 indexed citations

19.

Sureshchandar, G.S., Chandrasekharan Rajendran, & R. N. Anantharaman. (2002). The relationship between service quality and customer satisfaction – a factor specific approach. Journal of Services Marketing. 16(4). 363–379. 659 indexed citations breakdown →

20.

Sureshchandar, G.S., Chandrasekharan Rajendran, & R. N. Anantharaman. (2002). Determinants of customer‐perceived service quality: a confirmatory factor analysis approach. Journal of Services Marketing. 16(1). 9–34. 283 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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