Pushkala Raman

1.5k total citations · 1 hit paper
7 papers, 1.0k citations indexed

About

Pushkala Raman is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science and Information Systems and Management. According to data from OpenAlex, Pushkala Raman has authored 7 papers receiving a total of 1.0k indexed citations (citations by other indexed papers that have themselves been cited), including 5 papers in Organizational Behavior and Human Resource Management, 4 papers in Sociology and Political Science and 3 papers in Information Systems and Management. Recurrent topics in Pushkala Raman's work include Customer Service Quality and Loyalty (5 papers), Technology Adoption and User Behaviour (3 papers) and Nonprofit Sector and Volunteering (2 papers). Pushkala Raman is often cited by papers focused on Customer Service Quality and Loyalty (5 papers), Technology Adoption and User Behaviour (3 papers) and Nonprofit Sector and Volunteering (2 papers). Pushkala Raman collaborates with scholars based in United States, Switzerland and Italy. Pushkala Raman's co-authors include Subhash Sharma, Peter A. Kaufman, Satish Jayachandran, Babita Gupta, Manju Ahuja, C. Michael Wittmann, Kartik Pashupati, Sandro Castaldo, Charles F. Hofacker and Susan Brudvig and has published in prestigious journals such as Journal of Marketing, Communications of the ACM and International Journal of Electronic Commerce.

In The Last Decade

Pushkala Raman

7 papers receiving 906 citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

The Role of Relational Information Processes and Technology Use in Customer Relationship Management

2005 695 citations Satish Jayachandran, Subhash Sharma et al. Journal of Marketing profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Pushkala Raman United States	7	606	418	412	398	269	7	1.0k
Girish Ramani United States	6	608 1.0×	207 0.5×	392 1.0×	573 1.4×	311 1.2×	9	1.1k
Rhett H. Walker Australia	12	504 0.8×	355 0.8×	346 0.8×	422 1.1×	149 0.6×	17	871
Harri Terho Finland	16	527 0.9×	199 0.5×	340 0.8×	510 1.3×	316 1.2×	32	1.0k
Gary K. Hunter United States	12	450 0.7×	223 0.5×	213 0.5×	281 0.7×	195 0.7×	24	731
Das Narayandas United States	13	888 1.5×	207 0.5×	366 0.9×	746 1.9×	369 1.4×	30	1.4k
Philip Gerrard Singapore	13	511 0.8×	650 1.6×	646 1.6×	361 0.9×	247 0.9×	15	1.5k
Karen Popovich United States	3	467 0.8×	236 0.6×	171 0.4×	263 0.7×	179 0.7×	7	743
Donald J. Shemwell United States	14	1.0k 1.7×	296 0.7×	384 0.9×	725 1.8×	213 0.8×	19	1.3k
Yongheng Yang China	5	604 1.0×	247 0.6×	297 0.7×	489 1.2×	209 0.8×	9	939
James “Mick” Andzulis United States	8	456 0.8×	486 1.2×	743 1.8×	288 0.7×	220 0.8×	10	1.2k

Countries citing papers authored by Pushkala Raman

Since Specialization

Citations

This map shows the geographic impact of Pushkala Raman's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Pushkala Raman with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Pushkala Raman more than expected).

Fields of papers citing papers by Pushkala Raman

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Pushkala Raman. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Pushkala Raman. The network helps show where Pushkala Raman may publish in the future.

Co-authorship network of co-authors of Pushkala Raman

This figure shows the co-authorship network connecting the top 25 collaborators of Pushkala Raman. A scholar is included among the top collaborators of Pushkala Raman based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Pushkala Raman. Pushkala Raman is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

7 of 7 papers shown

1.

Castaldo, Sandro, et al.. (2010). Customer Information Sharing with E-Vendors: The Roles of Incentives and Trust. International Journal of Electronic Commerce. 14(3). 63–91. 80 indexed citations

2.

Raman, Pushkala & James J. Zboja. (2006). The Effects of Employee Attitudes on Workplace Charitable Donations. Journal of Nonprofit & Public Sector Marketing. 16(1-2). 41–60. 9 indexed citations

3.

Raman, Pushkala, et al.. (2006). Leveraging CRM for Sales: The Role of Organizational Capabilities in Successful CRM Implementation. Journal of Personal Selling and Sales Management. 26(1). 39–53. 103 indexed citations

4.

Jayachandran, Satish, Subhash Sharma, Peter A. Kaufman, & Pushkala Raman. (2005). The Role of Relational Information Processes and Technology Use in Customer Relationship Management. Journal of Marketing. 69(4). 177–192. 695 indexed citations breakdown →

5.

Raman, Pushkala & Kartik Pashupati. (2004). Is CRM Really Doomed to Fail? An Exploratory Study of the Barriers to CRM Implementation. Journal of Customer Behaviour. 3(1). 5–26. 10 indexed citations

6.

Ahuja, Manju, Babita Gupta, & Pushkala Raman. (2003). An empirical investigation of online consumer purchasing behavior. Communications of the ACM. 46(12). 145–151. 120 indexed citations

7.

Raman, Pushkala & Kartik Pashupati. (2002). Turning Good Citizens into Even Better Ones: The Impact of Program Characteristics and Motivations on Service Learning Outcomes. Journal of Nonprofit & Public Sector Marketing. 10(2). 187–206. 28 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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