Pushkala Raman
Impact in
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- Customer Service Quality and Loyalty
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- Technology Adoption and User Behaviour
Papers in
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- Customer Service Quality and Loyalty 5
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- Nonprofit Sector and Volunteering 2
- Privacy, Security, and Data Protection 2
- Co-authors
- Satish Jayachandran (1 shared paper)Peter A. Kaufman (1 shared paper)Subhash Sharma (1 shared paper)Manju Ahuja (1 shared paper)Babita Gupta (1 shared paper)C. Michael Wittmann (1 shared paper)Kartik Pashupati (2 shared papers)Sandro Castaldo (1 shared paper)
- Journals
- Journal of Marketing (1 paper)Journal of Personal Selling and Sales Management (1 paper)International Journal of Electronic Commerce (1 paper)Communications of the ACM (1 paper)Journal of Nonprofit & Public Sector Marketing (2 papers)
- Partner nations
- United StatesItalySwitzerland
In The Last Decade
Pushkala Raman
7 papers receiving 919 citations
Pushkala Raman's Hit Papers
Peers
Comparison fields: 5 of 65
- Organizational Behavior and Human Resource Management 608
- Information Systems and Management 418
- Marketing 399
- Strategy and Management 273
- Management Information Systems 155
Countries citing papers authored by Pushkala Raman
This map shows the geographic impact of Pushkala Raman's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Pushkala Raman with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Pushkala Raman more than expected).
Fields of papers citing papers by Pushkala Raman
This network shows the impact of papers produced by Pushkala Raman. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Pushkala Raman. The network helps show where Pushkala Raman may publish in the future.
Co-authors
The 12 scholars most cited alongside Pushkala Raman, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | The Role of Relational Information Processes and Technology Use in Customer Relationship Management Hit paper breakdown → | 2005 | 704 |
| 2 | 2003 | 121 | |
| 3 | 2006 | 104 | |
| 4 | 2010 | 80 | |
| 5 | 2002 | 28 | |
| 6 | 2004 | 10 | |
| 7 | 2006 | 9 |
About Pushkala Raman
Pushkala Raman is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science, Information Systems and Management, Strategy and Management and Marketing, having authored 7 papers that have together received 1.1k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (5 papers), Technology Adoption and User Behaviour (3 papers), Nonprofit Sector and Volunteering (2 papers), Privacy, Security, and Data Protection (2 papers), Corporate Identity and Reputation (1 paper), Tourism, Volunteerism, and Development (1 paper), Organizational Leadership and Management Strategies (1 paper) and Service-Learning and Community Engagement (1 paper). The work is most often cited by research in Organizational Behavior and Human Resource Management (608 citations), Information Systems and Management (418 citations), Marketing (399 citations), Strategy and Management (273 citations) and Management Information Systems (155 citations). Pushkala Raman has collaborated with scholars based in United States, Italy and Switzerland. Frequent co-authors include Satish Jayachandran, Peter A. Kaufman, Subhash Sharma, Manju Ahuja, Babita Gupta, C. Michael Wittmann, Kartik Pashupati, Sandro Castaldo, Charles F. Hofacker and Monica Grosso. Their work appears in journals such as Journal of Marketing, Journal of Personal Selling and Sales Management, International Journal of Electronic Commerce, Communications of the ACM and Journal of Nonprofit & Public Sector Marketing.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.