Vivek Dalela

1.1k total citations · 1 hit paper
9 papers, 809 citations indexed

About

Vivek Dalela is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Strategy and Management. According to data from OpenAlex, Vivek Dalela has authored 9 papers receiving a total of 809 indexed citations (citations by other indexed papers that have themselves been cited), including 5 papers in Organizational Behavior and Human Resource Management, 4 papers in Marketing and 3 papers in Strategy and Management. Recurrent topics in Vivek Dalela's work include Customer Service Quality and Loyalty (5 papers), Quality and Supply Management (3 papers) and Digital Marketing and Social Media (3 papers). Vivek Dalela is often cited by papers focused on Customer Service Quality and Loyalty (5 papers), Quality and Supply Management (3 papers) and Digital Marketing and Social Media (3 papers). Vivek Dalela collaborates with scholars based in United States and Australia. Vivek Dalela's co-authors include Shiri D. Vivek, Sharon E. Beatty, Robert M. Morgan, R. Glenn Richey, Mert Tokman, F. Gérard Adams, Timothy Kiessling and Sufian Qrunfleh and has published in prestigious journals such as Journal of the Academy of Marketing Science, Industrial Marketing Management and Business Strategy and the Environment.

In The Last Decade

Vivek Dalela

8 papers receiving 774 citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

A Generalized Multidimensional Scale for Measuring Customer Engagement

2014 520 citations Shiri D. Vivek, Sharon E. Beatty et al. The Journal of Marketing Theory and Practice profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Vivek Dalela United States	7	441	393	312	196	163	9	809
Gary K. Hunter United States	12	213 0.5×	281 0.7×	450 1.4×	195 1.0×	223 1.4×	24	731
Pramod Iyer United States	16	398 0.9×	482 1.2×	273 0.9×	195 1.0×	176 1.1×	32	845
Jonathan D. Hibbard United States	8	239 0.5×	307 0.8×	512 1.6×	292 1.5×	98 0.6×	12	798
Beatriz Moliner Velázquez Spain	17	518 1.2×	503 1.3×	509 1.6×	122 0.6×	209 1.3×	69	951
Harri Terho Finland	16	340 0.8×	510 1.3×	527 1.7×	316 1.6×	199 1.2×	32	1.0k
Leslie S.C. Yip Hong Kong	12	205 0.5×	295 0.8×	318 1.0×	259 1.3×	76 0.5×	18	688
George C. Shen Taiwan	9	292 0.7×	336 0.9×	189 0.6×	201 1.0×	164 1.0×	11	706
Jillian Dawes Farquhar United Kingdom	16	334 0.8×	521 1.3×	478 1.5×	190 1.0×	202 1.2×	33	955
Annie H. Liu United States	13	229 0.5×	394 1.0×	543 1.7×	311 1.6×	129 0.8×	20	970
Peter Yannopoulos Canada	10	264 0.6×	326 0.8×	270 0.9×	311 1.6×	104 0.6×	14	788

Countries citing papers authored by Vivek Dalela

Since Specialization

Citations

This map shows the geographic impact of Vivek Dalela's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Vivek Dalela with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Vivek Dalela more than expected).

Fields of papers citing papers by Vivek Dalela

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Vivek Dalela. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Vivek Dalela. The network helps show where Vivek Dalela may publish in the future.

Co-authorship network of co-authors of Vivek Dalela

This figure shows the co-authorship network connecting the top 25 collaborators of Vivek Dalela. A scholar is included among the top collaborators of Vivek Dalela based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Vivek Dalela. Vivek Dalela is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

9 of 9 papers shown

1.

Vivek, Shiri D., Sufian Qrunfleh, & Vivek Dalela. (2024). What gets measured well is managed well: Determining a hierarchy of interdependencies of environmental elements for effective environmental performance. Business Strategy and the Environment. 33(6). 5886–5899.

2.

Vivek, Shiri D., et al.. (2021). A framework for partner engagement: Episodes in the life of interorganizational partnerships. The Journal of Marketing Theory and Practice. 30(4). 476–493. 6 indexed citations

3.

Vivek, Shiri D., Vivek Dalela, & Sharon E. Beatty. (2015). Partner engagement: a perspective on B2B engagement. 71–84. 7 indexed citations

4.

Vivek, Shiri D., Sharon E. Beatty, Vivek Dalela, & Robert M. Morgan. (2014). A Generalized Multidimensional Scale for Measuring Customer Engagement. The Journal of Marketing Theory and Practice. 22(4). 401–420. 520 indexed citations breakdown →

5.

Richey, R. Glenn, F. Gérard Adams, & Vivek Dalela. (2012). Technology and Flexibility: Enablers of Collaboration and Time‐Based Logistics Quality. Journal of Business Logistics. 33(1). 34–49. 72 indexed citations

6.

Vivek, Shiri D., et al.. (2011). A study of service ethnocentrism and its relationship with social connectedness. 1 indexed citations

7.

Richey, R. Glenn, Mert Tokman, & Vivek Dalela. (2009). Examining collaborative supply chain service technologies: a study of intensity, relationships, and resources. Journal of the Academy of Marketing Science. 38(1). 71–89. 87 indexed citations

8.

Vivek, Shiri D., R. Glenn Richey, & Vivek Dalela. (2008). A longitudinal examination of partnership governance in offshoring: A moving target. Journal of World Business. 44(1). 16–30. 83 indexed citations

9.

Richey, R. Glenn, Timothy Kiessling, Mert Tokman, & Vivek Dalela. (2007). Market growth through mergers and acquisitions: The role of the relationship marketing manager in sustaining performance. Industrial Marketing Management. 37(4). 394–406. 33 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact