M.L. Teerling

2.0k total citations · 1 hit paper
17 papers, 1.4k citations indexed

About

M.L. Teerling is a scholar working on Information Systems and Management, Sociology and Political Science and Marketing. According to data from OpenAlex, M.L. Teerling has authored 17 papers receiving a total of 1.4k indexed citations (citations by other indexed papers that have themselves been cited), including 9 papers in Information Systems and Management, 7 papers in Sociology and Political Science and 6 papers in Marketing. Recurrent topics in M.L. Teerling's work include Technology Adoption and User Behaviour (8 papers), Digital Marketing and Social Media (6 papers) and Consumer Retail Behavior Studies (6 papers). M.L. Teerling is often cited by papers focused on Technology Adoption and User Behaviour (8 papers), Digital Marketing and Social Media (6 papers) and Consumer Retail Behavior Studies (6 papers). M.L. Teerling collaborates with scholars based in Netherlands, United Kingdom and Italy. M.L. Teerling's co-authors include Scott A. Neslin, Venkatesh Shankar, Jacquelyn S. Thomas, Peter C. Verhoef, Dhruv Grewal, Mirella Kleijnen, K.R.E. Huizingh, Anne‐Madeleine Kranzbühler, Robert E. Morgan and Peter S. H. Leeflang and has published in prestigious journals such as SHILAP Revista de lepidopterología, Journal of Medical Internet Research and International Journal of Information Management.

In The Last Decade

M.L. Teerling

14 papers receiving 1.2k citations

Hit Papers

Challenges and Opportunities in Multichannel Customer Man... 2006 2026 2012 2019 2006 250 500 750
What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

  1. Challenges and Opportunities in Multichannel Customer Management
    2006 753 citations Scott A. Neslin, Dhruv Grewal et al. Journal of Service Research profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
M.L. Teerling Netherlands 8 1.1k 609 426 229 156 17 1.4k
Fiona Ellis‐Chadwick United Kingdom 17 538 0.5× 256 0.4× 545 1.3× 404 1.8× 194 1.2× 35 1.1k
Hung-Chang Chiu Taiwan 11 614 0.6× 435 0.7× 410 1.0× 351 1.5× 144 0.9× 20 992
Yongheng Yang China 5 489 0.4× 604 1.0× 297 0.7× 247 1.1× 209 1.3× 9 939
Russell K.H. Ching United States 13 328 0.3× 310 0.5× 299 0.7× 302 1.3× 167 1.1× 30 907
Julio Jiménez Spain 9 405 0.4× 215 0.4× 562 1.3× 612 2.7× 97 0.6× 11 953
M.H.L. Kleijnen Netherlands 4 309 0.3× 336 0.6× 597 1.4× 752 3.3× 143 0.9× 5 1.0k
Dina Ribbink Canada 8 378 0.3× 546 0.9× 386 0.9× 463 2.0× 146 0.9× 12 904
Grégory Bressolles France 15 330 0.3× 298 0.5× 310 0.7× 244 1.1× 108 0.7× 30 725
Pei‐Ling Hsieh Taiwan 8 362 0.3× 372 0.6× 437 1.0× 522 2.3× 47 0.3× 10 851
George C. Shen Taiwan 9 336 0.3× 189 0.3× 292 0.7× 164 0.7× 201 1.3× 11 706

Countries citing papers authored by M.L. Teerling

Since Specialization
Citations

This map shows the geographic impact of M.L. Teerling's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by M.L. Teerling with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites M.L. Teerling more than expected).

Fields of papers citing papers by M.L. Teerling

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by M.L. Teerling. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by M.L. Teerling. The network helps show where M.L. Teerling may publish in the future.

Co-authorship network of co-authors of M.L. Teerling

This figure shows the co-authorship network connecting the top 25 collaborators of M.L. Teerling. A scholar is included among the top collaborators of M.L. Teerling based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with M.L. Teerling. M.L. Teerling is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

17 of 17 papers shown
1.
Kranzbühler, Anne‐Madeleine, Mirella Kleijnen, Peeter W.J. Verlegh, & M.L. Teerling. (2019). When Similarity Beats Expertise—Differential Effects of Patient and Expert Ratings on Physician Choice: Field and Experimental Study. Journal of Medical Internet Research. 21(6). e12454–e12454. 5 indexed citations
2.
Kranzbühler, Anne‐Madeleine, Mirella Kleijnen, Robert E. Morgan, & M.L. Teerling. (2017). The Multilevel Nature of Customer Experience Research: An Integrative Review and Research Agenda. International Journal of Management Reviews. 20(2). 433–456. 251 indexed citations
3.
Teerling, M.L. & Willem Jan Pieterson. (2011). How to improve e-government use: An empirical examination of multichannel marketing instruments. Information Polity. 16(2). 171–187. 19 indexed citations
4.
Leeflang, Peter S. H., et al.. (2011). The impact of the introduction and use of an informational website on offline customer buying behavior. International Journal of Research in Marketing. 28(2). 155–165. 76 indexed citations
5.
Wijngaert, Lidwien van de, Willem Jan Pieterson, & M.L. Teerling. (2011). Influencing citizen behavior: Experiences from multichannel marketing pilot projects. International Journal of Information Management. 31(5). 415–419. 15 indexed citations
6.
Nierop, Erjen van, Peter S. H. Leeflang, M.L. Teerling, & K.R.E. Huizingh. (2011). The Impact of the Introduction and Use of an Informational Website on Offline Customer Buying Behavior. SSRN Electronic Journal. 4 indexed citations
7.
Pauwels, Koen, Peter S. H. Leeflang, M.L. Teerling, & K.R.E. Huizingh. (2010). Does Online Information Drive Offline Revenues?. Journal of Retailing. 87(1). 1–17. 173 indexed citations
8.
Teerling, M.L., et al.. (2009). Bundled Mobile Services: The Impact on Consumers' Intention to Adopt. Data Archiving and Networked Services (DANS). 539. 1–10. 1 indexed citations
9.
Teerling, M.L. & Willem Jan Pieterson. (2009). Government Multichannel Marketing: How to Seduce Citizens to the Web Channels?. University of Twente Research Information. 42. 1–10. 7 indexed citations
10.
Teerling, M.L. & Willem Jan Pieterson. (2009). Multichannel marketing: An experiment on guiding citizens to the electronic channels. Government Information Quarterly. 27(1). 98–107. 39 indexed citations
11.
Haaker, Timber, et al.. (2009). Consumer Value of Context Aware and Location Based Mobile Services. International Journal of E-Services and Mobile Applications. 1(4). 36–50. 16 indexed citations
12.
Pieterson, Willem Jan, et al.. (2007). Multichannel management : de stand van zaken. University of Twente Research Information. 4 indexed citations
13.
Huizingh, K.R.E., et al.. (2007). De effectiviteit van informatieve websites. SHILAP Revista de lepidopterología. 81(9). 429–437.
14.
Teerling, M.L.. (2007). Determining the cross-channel effects of informational web sites. University of Groningen research database (University of Groningen / Centre for Information Technology). 3 indexed citations
15.
Neslin, Scott A., Dhruv Grewal, Venkatesh Shankar, et al.. (2006). Challenges and Opportunities in Multichannel Customer Management. Journal of Service Research. 9(2). 95–112. 753 indexed citations breakdown →
16.
Teerling, M.L., et al.. (2004). The impact of social networks on consumer's value attitude systems and store loyality. University of Groningen research database (University of Groningen / Centre for Information Technology).
17.
Teerling, M.L. & K.R.E. Huizingh. (2003). Proceedings of the 2003 International Conference on Electronic Business. 4 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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