Pei‐Ling Hsieh

1.1k total citations
10 papers, 851 citations indexed

About

Pei‐Ling Hsieh is a scholar working on Organizational Behavior and Human Resource Management, Information Systems and Management and Marketing. According to data from OpenAlex, Pei‐Ling Hsieh has authored 10 papers receiving a total of 851 indexed citations (citations by other indexed papers that have themselves been cited), including 7 papers in Organizational Behavior and Human Resource Management, 6 papers in Information Systems and Management and 5 papers in Marketing. Recurrent topics in Pei‐Ling Hsieh's work include Customer Service Quality and Loyalty (7 papers), Technology Adoption and User Behaviour (6 papers) and Digital Marketing and Social Media (4 papers). Pei‐Ling Hsieh is often cited by papers focused on Customer Service Quality and Loyalty (7 papers), Technology Adoption and User Behaviour (6 papers) and Digital Marketing and Social Media (4 papers). Pei‐Ling Hsieh collaborates with scholars based in Taiwan and India. Pei‐Ling Hsieh's co-authors include Jiun‐Sheng Chris Lin and Bang‐Ning Hwang and has published in prestigious journals such as Computers in Human Behavior, Journal of Retailing and International Journal of Service Industry Management.

In The Last Decade

Pei‐Ling Hsieh

9 papers receiving 784 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Pei‐Ling Hsieh Taiwan 8 522 437 372 362 71 10 851
Ma José Martín Spain 9 612 1.2× 563 1.3× 215 0.6× 405 1.1× 51 0.7× 13 959
Julio Jiménez Spain 9 612 1.2× 562 1.3× 215 0.6× 405 1.1× 51 0.7× 11 953
Inwon Kang South Korea 14 319 0.6× 470 1.1× 215 0.6× 263 0.7× 92 1.3× 42 840
Nena Lim Australia 10 435 0.8× 361 0.8× 195 0.5× 218 0.6× 50 0.7× 20 759
Hong-Nan Lin Taiwan 8 508 1.0× 529 1.2× 340 0.9× 398 1.1× 83 1.2× 11 1.0k
Abednego Feehi Okoe Ghana 13 291 0.6× 465 1.1× 236 0.6× 345 1.0× 61 0.9× 30 846
Imsook Ha South Korea 5 724 1.4× 663 1.5× 214 0.6× 240 0.7× 28 0.4× 8 951
Tino Oresti Fenech Australia 7 627 1.2× 547 1.3× 228 0.6× 376 1.0× 23 0.3× 9 846
Senthil Arasu Balasubramanian India 10 359 0.7× 359 0.8× 138 0.4× 245 0.7× 61 0.9× 23 651
Yi‐Ching Hsieh Taiwan 8 308 0.6× 409 0.9× 305 0.8× 473 1.3× 29 0.4× 11 831

Countries citing papers authored by Pei‐Ling Hsieh

Since Specialization
Citations

This map shows the geographic impact of Pei‐Ling Hsieh's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Pei‐Ling Hsieh with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Pei‐Ling Hsieh more than expected).

Fields of papers citing papers by Pei‐Ling Hsieh

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Pei‐Ling Hsieh. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Pei‐Ling Hsieh. The network helps show where Pei‐Ling Hsieh may publish in the future.

Co-authorship network of co-authors of Pei‐Ling Hsieh

This figure shows the co-authorship network connecting the top 25 collaborators of Pei‐Ling Hsieh. A scholar is included among the top collaborators of Pei‐Ling Hsieh based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Pei‐Ling Hsieh. Pei‐Ling Hsieh is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

10 of 10 papers shown
1.
Hsieh, Pei‐Ling, et al.. (2017). Relationship formation within online brand communities: Bridging the virtual and the real. Asia Pacific Management Review. 22(1). 2–9. 24 indexed citations
2.
3.
Hsieh, Pei‐Ling. (2015). Encounters in an Online Brand Community: Development and Validation of a Metric for Value Co-Creation by Customers. Cyberpsychology Behavior and Social Networking. 18(5). 286–295. 18 indexed citations
4.
Hwang, Bang‐Ning, et al.. (2015). Development of a cause-and-effect model for analyzing national competitiveness of the electric vehicle industry. 74(11). 605–608. 3 indexed citations
5.
Hsieh, Pei‐Ling. (2013). Perceived opportunism (PO) in e‐return service encounters. Managing Service Quality. 23(2). 96–110. 26 indexed citations
6.
Hsieh, Pei‐Ling. (2012). Why e-Return Services Fail: A Psychological Contract Violation Approach. Cyberpsychology Behavior and Social Networking. 15(12). 655–662. 8 indexed citations
7.
Lin, Jiun‐Sheng Chris & Pei‐Ling Hsieh. (2012). Refinement of the technology readiness index scale. Journal of service management. 23(1). 34–53. 49 indexed citations
8.
Lin, Jiun‐Sheng Chris & Pei‐Ling Hsieh. (2011). Assessing the Self-service Technology Encounters: Development and Validation of SSTQUAL Scale. Journal of Retailing. 87(2). 194–206. 248 indexed citations
9.
Lin, Jiun‐Sheng Chris & Pei‐Ling Hsieh. (2006). The role of technology readiness in customers' perception and adoption of self‐service technologies. International Journal of Service Industry Management. 17(5). 497–517. 235 indexed citations
10.
Lin, Jiun‐Sheng Chris & Pei‐Ling Hsieh. (2005). The influence of technology readiness on satisfaction and behavioral intentions toward self-service technologies. Computers in Human Behavior. 23(3). 1597–1615. 240 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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2026