John A. Czepiel

26 total papers · 5.4k total citations
20 papers, 3.9k citations indexed

About

John A. Czepiel is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Strategy and Management. According to data from OpenAlex, John A. Czepiel has authored 20 papers receiving a total of 3.9k indexed citations (citations by other indexed papers that have themselves been cited), including 7 papers in Marketing, 6 papers in Organizational Behavior and Human Resource Management and 4 papers in Strategy and Management. Recurrent topics in John A. Czepiel's work include Customer Service Quality and Loyalty (6 papers), Service and Product Innovation (3 papers) and Innovation and Knowledge Management (2 papers). John A. Czepiel is often cited by papers focused on Customer Service Quality and Loyalty (6 papers), Service and Product Innovation (3 papers) and Innovation and Knowledge Management (2 papers). John A. Czepiel collaborates with scholars based in United States and Canada. John A. Czepiel's co-authors include Carol Surprenant, Michael R. Solomón, Larry J. Rosenberg, Michael R. Solomon, Srinivas K. Reddy, Priscilla A. LaBarbera, J. MacLachlan, Jules Backman and Fred W. Morgan and has published in prestigious journals such as Academy of Management Journal, Journal of Marketing and Journal of Marketing Research.

In The Last Decade

John A. Czepiel

19 papers receiving 3.4k citations

Hit Papers

A Role Theory Perspective... 1985 2026 1998 2012 1985 1985 1990 250 500 750 1000

Author Peers

Peers are selected by citation overlap in the author's most active subfields. citations · hero ref

Author Last Decade Papers Cites
John A. Czepiel 2.8k 2.2k 1.5k 576 560 20 3.9k
Susan M. Keaveney 2.7k 1.0× 2.4k 1.1× 1.5k 1.0× 522 0.9× 888 1.6× 23 4.2k
Lance A. Bettencourt 3.0k 1.1× 2.0k 0.9× 1.6k 1.1× 839 1.5× 507 0.9× 28 4.7k
Michael D. Hartline 3.2k 1.1× 1.7k 0.8× 1.4k 0.9× 847 1.5× 622 1.1× 24 4.2k
Barbara Everitt Bryant 3.0k 1.1× 2.4k 1.1× 1.3k 0.9× 591 1.0× 945 1.7× 12 4.4k
Michael R. Solomón 2.3k 0.8× 1.8k 0.8× 1.4k 1.0× 378 0.7× 450 0.8× 25 3.5k
Kent Grayson 1.9k 0.7× 2.1k 1.0× 1.8k 1.2× 775 1.3× 606 1.1× 35 4.2k
James G. Maxham 3.4k 1.2× 2.2k 1.0× 1.9k 1.3× 675 1.2× 933 1.7× 21 4.6k
G. Lynn Shostack 2.8k 1.0× 2.7k 1.3× 1.1k 0.7× 801 1.4× 516 0.9× 14 4.3k
Murali Chandrashekaran 2.6k 0.9× 2.0k 0.9× 1.4k 0.9× 628 1.1× 740 1.3× 24 3.7k
Ernest R. Cadotte 2.1k 0.8× 1.5k 0.7× 910 0.6× 639 1.1× 477 0.9× 26 3.1k

Countries citing papers authored by John A. Czepiel

Since Specialization
Citations

This map shows the geographic impact of John A. Czepiel's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by John A. Czepiel with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites John A. Czepiel more than expected).

Fields of papers citing papers by John A. Czepiel

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by John A. Czepiel. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by John A. Czepiel. The network helps show where John A. Czepiel may publish in the future.

Co-authorship network of co-authors of John A. Czepiel

This figure shows the co-authorship network connecting the top 25 collaborators of John A. Czepiel. A scholar is included among the top collaborators of John A. Czepiel based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with John A. Czepiel. John A. Czepiel is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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