Jens Hogreve

2.5k total citations · 1 hit paper
32 papers, 1.8k citations indexed

About

Jens Hogreve is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Sociology and Political Science. According to data from OpenAlex, Jens Hogreve has authored 32 papers receiving a total of 1.8k indexed citations (citations by other indexed papers that have themselves been cited), including 21 papers in Organizational Behavior and Human Resource Management, 20 papers in Marketing and 9 papers in Sociology and Political Science. Recurrent topics in Jens Hogreve's work include Customer Service Quality and Loyalty (20 papers), Service and Product Innovation (12 papers) and Consumer Retail Behavior Studies (11 papers). Jens Hogreve is often cited by papers focused on Customer Service Quality and Loyalty (20 papers), Service and Product Innovation (12 papers) and Consumer Retail Behavior Studies (11 papers). Jens Hogreve collaborates with scholars based in Germany, United States and United Kingdom. Jens Hogreve's co-authors include Elisabeth Brüggen, Martin Löfgren, Maria Holmlund, Sertan Kabadayi, Andreas Eggert, Wolfgang Ulaga, Anja Iseke, Klaus Derfuß, Dwayne D. Gremler and Wayne D. Hoyer and has published in prestigious journals such as Journal of Marketing, Journal of Business Research and Journal of the Academy of Marketing Science.

In The Last Decade

Jens Hogreve

29 papers receiving 1.7k citations

Hit Papers

Financial well-being: A conceptualization and research ag... 2017 2026 2020 2023 2017 100 200 300 400 500
What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

  1. Financial well-being: A conceptualization and research agenda
    2017 549 citations Elisabeth Brüggen, Jens Hogreve et al. Journal of Business Research profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Jens Hogreve Germany 15 873 698 434 374 286 32 1.8k
Mário Augusto Portugal 22 687 0.8× 598 0.9× 767 1.8× 185 0.5× 130 0.5× 75 1.9k
Chuanyi Tang United States 20 489 0.6× 416 0.6× 578 1.3× 902 2.4× 481 1.7× 51 2.0k
Mahesh Subramony United States 18 487 0.6× 1.0k 1.5× 501 1.2× 137 0.4× 194 0.7× 44 1.9k
Iiro Jussila Finland 17 383 0.4× 664 1.0× 470 1.1× 194 0.5× 222 0.8× 37 1.5k
Shahid N. Bhuian United States 20 335 0.4× 798 1.1× 386 0.9× 208 0.6× 145 0.5× 48 1.8k
John T. Gourville United States 16 1.0k 1.2× 301 0.4× 382 0.9× 118 0.3× 109 0.4× 39 1.8k
Jiafei Jin China 15 950 1.1× 463 0.7× 311 0.7× 86 0.2× 176 0.6× 36 2.1k
William C. Moncrief United States 22 693 0.8× 1.5k 2.2× 686 1.6× 169 0.5× 276 1.0× 64 2.4k
Dayananda Palihawadana United Kingdom 19 707 0.8× 348 0.5× 434 1.0× 113 0.3× 108 0.4× 34 1.6k
Leonard V. Coote Australia 16 688 0.8× 722 1.0× 517 1.2× 75 0.2× 98 0.3× 39 1.8k

Countries citing papers authored by Jens Hogreve

Since Specialization
Citations

This map shows the geographic impact of Jens Hogreve's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Jens Hogreve with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Jens Hogreve more than expected).

Fields of papers citing papers by Jens Hogreve

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Jens Hogreve. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Jens Hogreve. The network helps show where Jens Hogreve may publish in the future.

Co-authorship network of co-authors of Jens Hogreve

This figure shows the co-authorship network connecting the top 25 collaborators of Jens Hogreve. A scholar is included among the top collaborators of Jens Hogreve based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Jens Hogreve. Jens Hogreve is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Hogreve, Jens, et al.. (2024). AI-Based Financial Advice: An Ethical Discourse on AI-Based Financial Advice and Ethical Reflection Framework. Journal of Public Policy & Marketing. 44(3). 436–456. 4 indexed citations
2.
Hogreve, Jens, et al.. (2024). Ready for take-off? The dual role of affective and cognitive evaluations in the adoption of Urban Air Mobility services. Transportation Research Part A Policy and Practice. 185. 104122–104122. 13 indexed citations
3.
Kanbach, Dominik K., et al.. (2023). Measuring and managing service productivity: a meta-analysis. Review of Managerial Science. 18(3). 739–775. 8 indexed citations
4.
Kanbach, Dominik K., et al.. (2023). Service productivity: a systematic review of a dispersed research area. Management Review Quarterly. 74(3). 1249–1281. 4 indexed citations
5.
Büttgen, Marion, Jens Hogreve, Silke Bartsch, et al.. (2023). Sustainability in Service Research. RePEc: Research Papers in Economics. 7(3). 147–173. 1 indexed citations
6.
Hogreve, Jens, et al.. (2023). How salespeople adapt communication of customer value propositions in business markets. Industrial Marketing Management. 114. 226–242. 6 indexed citations
7.
8.
Hogreve, Jens, et al.. (2020). How Do Social Norms Influence Parents’ Food Choices for Their Children? The Role of Social Comparison and Implicit Self-Theories. Journal of Retailing. 97(2). 173–190. 21 indexed citations
9.
Wünderlich, Nancy V. & Jens Hogreve. (2019). Configuring Customer Touchpoints: A Fuzzy-Set Analysis of Service Encounter Satisfaction. RePEc: Research Papers in Economics. 3(1). 3–11. 2 indexed citations
10.
Wünderlich, Nancy V., et al.. (2019). Overcoming vulnerability: Channel design strategies to alleviate vulnerability perceptions in customer journeys. Journal of Business Research. 116. 377–386. 27 indexed citations
11.
Hogreve, Jens, et al.. (2018). Buffering effects of brand community identification in service failures: The role of customer citizenship behaviors. Journal of Business Research. 107. 130–137. 101 indexed citations
12.
Orsingher, Chiara, Jens Hogreve, & Andrea Ordanini. (2016). Building on the past: advancing theory in services through meta-analysis. Journal of service management. 27(1). 37–42. 13 indexed citations
13.
Aksoy, Lerzan, Jens Hogreve, Bart Larivière, Andrea Ordanini, & Chiara Orsingher. (2015). Relative measures in service research. Journal of Services Marketing. 29(6/7). 448–452. 7 indexed citations
14.
15.
Eggert, Andreas, et al.. (2013). Revenue and Profit Implications of Industrial Service Strategies. Journal of Service Research. 17(1). 23–39. 242 indexed citations
16.
Meyer, Jeffrey, Dwayne D. Gremler, & Jens Hogreve. (2013). Do Service Guarantees Guarantee Greater Market Value?. Journal of Service Research. 17(2). 150–163. 25 indexed citations
17.
18.
Kunz, Werner H. & Jens Hogreve. (2011). Toward a deeper understanding of service marketing: The past, the present, and the future. International Journal of Research in Marketing. 28(3). 231–247. 8 indexed citations
19.
Garnefeld, Ina, et al.. (2009). Unintended Effects Of Referral Reward Programs: Exploring The Impact Of Rewards On Opportunistic Behavior. 2 indexed citations
20.
Hogreve, Jens & Dwayne D. Gremler. (2008). Twenty Years of Service Guarantee Research. Journal of Service Research. 11(4). 322–343. 86 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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