Luis V. Casaló

13.4k total citations · 11 hit papers
95 papers, 9.3k citations indexed

About

Luis V. Casaló is a scholar working on Sociology and Political Science, Information Systems and Management and Marketing. According to data from OpenAlex, Luis V. Casaló has authored 95 papers receiving a total of 9.3k indexed citations (citations by other indexed papers that have themselves been cited), including 71 papers in Sociology and Political Science, 41 papers in Information Systems and Management and 35 papers in Marketing. Recurrent topics in Luis V. Casaló's work include Digital Marketing and Social Media (58 papers), Technology Adoption and User Behaviour (40 papers) and Customer Service Quality and Loyalty (28 papers). Luis V. Casaló is often cited by papers focused on Digital Marketing and Social Media (58 papers), Technology Adoption and User Behaviour (40 papers) and Customer Service Quality and Loyalty (28 papers). Luis V. Casaló collaborates with scholars based in Spain, Netherlands and Portugal. Luis V. Casaló's co-authors include Carlos Flavián, Daniel Belanche, Miguel Guinalíu, Sergio Ibáñez‐Sánchez, José‐Julián Escario, Jeroen Schepers, Marta Flavián, Alfredo Pérez-Rueda, Yüksel Ekinci and Carlos Orús and has published in prestigious journals such as SHILAP Revista de lepidopterología, Journal of Cleaner Production and Journal of Business Research.

In The Last Decade

Luis V. Casaló

95 papers receiving 8.8k citations

Hit Papers

Influencers on Instagram: Antecedents and consequences of... 2018 2026 2020 2023 2018 2019 2019 2021 2021 250 500 750
What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

  1. Influencers on Instagram: Antecedents and consequences of opinion leadership
    2018 764 citations Luis V. Casaló, Carlos Flavián et al. Journal of Business Research profile →
  2. Artificial Intelligence in FinTech: understanding robo-advisors adoption among customers
    2019 468 citations Daniel Belanche, Luis V. Casaló et al. profile →
  3. Service robot implementation: a theoretical framework and research agenda
    2019 436 citations Daniel Belanche, Luis V. Casaló et al. Service Industries Journal profile →
  4. Understanding influencer marketing: The role of congruence between influencers, products and consumers
    2021 334 citations Daniel Belanche, Luis V. Casaló et al. Journal of Business Research profile →
  5. Intention to use analytical artificial intelligence (AI) in services – the effect of technology readiness and awareness
    2021 248 citations Carlos Flavián, Daniel Belanche et al. profile →
  6. Robots or frontline employees? Exploring customers’ attributions of responsibility and stability after service failure or success
    2020 220 citations Daniel Belanche, Luis V. Casaló et al. profile →
  7. The role of utilitarian and hedonic aspects in the continuance intention to use social mobile apps
    2022 219 citations Luis V. Casaló, Carlos Flavián et al. Journal of Retailing and Consumer Services profile →
  8. Building influencers' credibility on Instagram: Effects on followers’ attitudes and behavioral responses toward the influencer
    2021 154 citations Daniel Belanche, Luis V. Casaló et al. Journal of Retailing and Consumer Services profile →
  9. Human versus virtual influences, a comparative study
    2024 75 citations Daniel Belanche, Luis V. Casaló et al. Journal of Business Research profile →
  10. The dark side of artificial intelligence in services
    2024 59 citations Daniel Belanche, Luis V. Casaló et al. Service Industries Journal profile →
  11. Automated social presence in AI: Avoiding consumer psychological tensions to improve service value
    2024 46 citations Carlos Flavián, Daniel Belanche et al. Journal of Business Research profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Luis V. Casaló Spain 48 5.9k 3.4k 3.1k 1.7k 1.6k 95 9.3k
Raffaele Filieri France 47 6.6k 1.1× 4.1k 1.2× 2.6k 0.8× 1.6k 0.9× 1.2k 0.7× 111 9.2k
Ulrike Gretzel United States 56 10.3k 1.7× 4.9k 1.4× 2.3k 0.7× 1.6k 0.9× 1.2k 0.8× 201 13.0k
John Hulland United States 37 4.1k 0.7× 3.5k 1.0× 2.6k 0.8× 3.2k 1.8× 1.3k 0.8× 76 13.2k
Xueming Luo United States 51 4.0k 0.7× 6.0k 1.8× 2.1k 0.7× 2.9k 1.7× 1.0k 0.6× 158 13.0k
Volker G. Kuppelwieser France 22 2.8k 0.5× 2.9k 0.8× 1.7k 0.5× 2.3k 1.3× 729 0.4× 60 9.2k
Μαριάννα Σιγάλα Greece 47 5.5k 0.9× 2.7k 0.8× 1.3k 0.4× 1.7k 1.0× 649 0.4× 181 9.0k
Alain Yee‐Loong Chong China 58 5.0k 0.8× 3.7k 1.1× 4.7k 1.5× 2.2k 1.3× 1.2k 0.7× 148 12.3k
Demetris Vrontis Cyprus 61 3.5k 0.6× 3.7k 1.1× 1.4k 0.4× 3.2k 1.8× 1.1k 0.7× 494 14.3k
Carlos Flavián Spain 64 8.6k 1.4× 6.0k 1.8× 5.6k 1.8× 3.9k 2.2× 2.0k 1.2× 191 15.2k
Namho Chung South Korea 44 5.0k 0.9× 2.6k 0.8× 3.0k 1.0× 1.4k 0.8× 587 0.4× 209 7.8k

Countries citing papers authored by Luis V. Casaló

Since Specialization
Citations

This map shows the geographic impact of Luis V. Casaló's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Luis V. Casaló with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Luis V. Casaló more than expected).

Fields of papers citing papers by Luis V. Casaló

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Luis V. Casaló. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Luis V. Casaló. The network helps show where Luis V. Casaló may publish in the future.

Co-authorship network of co-authors of Luis V. Casaló

This figure shows the co-authorship network connecting the top 25 collaborators of Luis V. Casaló. A scholar is included among the top collaborators of Luis V. Casaló based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Luis V. Casaló. Luis V. Casaló is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Rodríguez-Sánchez, Carla, Franco Sancho Esper, Luis V. Casaló, & Manuela López. (2025). Generative AI as a source of information on environmental Problems: Understanding its influence on Generation Z. Technology in Society. 83. 103036–103036. 1 indexed citations
2.
Casaló, Luis V., et al.. (2025). Intelligence and humanness as key drivers of service value in Generative AI chatbots. International Journal of Hospitality Management. 128. 104130–104130. 5 indexed citations
3.
Gallego, Pablo Antonio Muñoz, et al.. (2024). Understanding engagement with Instagram posts about tourism destinations. Journal of Destination Marketing & Management. 34. 100948–100948. 6 indexed citations
4.
Casaló, Luis V., et al.. (2022). The role of utilitarian and hedonic aspects in the continuance intention to use social mobile apps. Journal of Retailing and Consumer Services. 66. 102888–102888. 219 indexed citations breakdown →
5.
Flavián, Carlos & Luis V. Casaló. (2021). Artificial intelligence in services: current trends, benefits and challenges. Service Industries Journal. 41(13-14). 853–859. 79 indexed citations
6.
Casaló, Luis V., et al.. (2021). How old is your soul? Differences in the impact of eWOM on Generation X and millennials. Journal of Hospitality and Tourism Insights. 5(3). 553–566. 18 indexed citations
7.
Romero, Jaime, et al.. (2021). Smart Speaker Recommendations: Impact of Gender Congruence and Amount of Information on Users' Engagement and Choice. Frontiers in Psychology. 12. 659994–659994. 20 indexed citations
8.
Casaló, Luis V., Carlos Flavián, & Sergio Ibáñez‐Sánchez. (2020). Be creative, my friend! Engaging users on Instagram by promoting positive emotions. Journal of Business Research. 130. 416–425. 161 indexed citations
9.
Casaló, Luis V., Carlos Flavián, & Sergio Ibáñez‐Sánchez. (2017). Understanding Consumer Interaction on Instagram: The Role of Satisfaction, Hedonism, and Content Characteristics. Cyberpsychology Behavior and Social Networking. 20(6). 369–375. 100 indexed citations
10.
Belanche, Daniel, Luis V. Casaló, & Carlos Flavián. (2017). Understanding the cognitive, affective and evaluative components of social urban identity: Determinants, measurement, and practical consequences. Journal of Environmental Psychology. 50. 138–153. 63 indexed citations
11.
Casaló, Luis V., Carlos Flavián, & Sérgio J. Ibáñez. (2017). ANTECEDENTS AND CONSEQUENCES OF FASHION OPINION LEADERSHIP IN INSTAGRAM. Global Fashion Management Conference. 2017. 5–6. 2 indexed citations
12.
Igúzquiza, Vidal Díaz de Rada, Luis V. Casaló, & Miguel Guinalíu. (2016). The use of online social networks as a promotional tool for self-administered internet surveys. 25(2). 189–203. 4 indexed citations
13.
Belanche, Daniel, Luis V. Casaló, & Carlos Flavián. (2012). Understanding the influence of social information sources on e-government adoption.. Information Research. 17. 17 indexed citations
14.
Belanche, Daniel, Luis V. Casaló, & Carlos Flavián. (2011). Adopción de servicios públicos online: un análisis a través de los modelos TAM y TPB. Revista Europea de Dirección y Economía de la Empresa. 20(4). 41–56. 3 indexed citations
15.
Casaló, Luis V., Carlos Flavián, & Miguel Guinalíu. (2011). Observación y participación activa en comunidades virtuales comerciales: el caso del sector turismo. 15(2). 113–134. 12 indexed citations
16.
Casaló, Luis V., Carlos Flavián, & Miguel Guinalíu. (2011). THE GENERATION OF TRUST IN THE ONLINE SERVICES AND PRODUCT DISTRIBUTION: THE CASE OF SPANISH ELECTRONIC COMMERCE. Journal of electronic commerce research. 12(3). 199. 45 indexed citations
17.
Belanche, Daniel, Luis V. Casaló, & Carlos Flavián. (2010). Providing online public services successfully: the role of confirmation of citizens’ expectations. International Review on Public and Nonprofit Marketing. 7(2). 167–184. 12 indexed citations
18.
Casaló, Luis V., Carlos Flavián, & Miguel Guinalíu. (2008). Towards loyalty development in the e‐banking business. Journal of Systems and Information Technology. 10(2). 120–134. 4 indexed citations
19.
Casaló, Luis V., Carlos Flavián, & Miguel Guinalíu. (2008). Fundaments of trust management in the development of virtual communities. Management Research News. 31(5). 324–338. 61 indexed citations
20.
Casaló, Luis V., Carlos Flavián, & Miguel Guinalíu. (2007). The role of perceived usability, reputation, satisfaction and consumer familiarity on the website loyalty formation process. Computers in Human Behavior. 24(2). 325–345. 212 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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