Ian Lings
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- Customer Service Quality and Loyalty 31
- Job Satisfaction and Organizational Behavior 10
- Marketing top 1%
- Consumer Behavior in Brand Consumption and Identification 15
- Strategy and Management top 1%
- Corporate Identity and Reputation 5
- Innovation and Knowledge Management 4
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- Ethics in Business and Education 4
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- Digital Marketing and Social Media 11
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- Psychology of Moral and Emotional Judgment 4
- Co-authors
- Siegfried P. GuderganRalf WildenGordon E. GreenleyNick LeeAmanda BeatsonSteven PikeConstanza BianchiGary Mortimer
- Journals
- Journal of Marketing Management (6 papers)Journal of Business Research (4 papers)Journal of Services Marketing (3 papers)
- Partner nations
- AustraliaUnited KingdomRussia
In The Last Decade
Ian Lings
59 papers receiving 2.2k citations
Peers
Comparison fields: 5 of 100
- Organizational Behavior and Human Resource Management 1.3k
- Marketing 792
- Strategy and Management 776
- Information Systems and Management 236
- Business and International Management 53
Countries citing papers authored by Ian Lings
This map shows the geographic impact of Ian Lings's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Ian Lings with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Ian Lings more than expected).
Fields of papers citing papers by Ian Lings
This network shows the impact of papers produced by Ian Lings. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Ian Lings. The network helps show where Ian Lings may publish in the future.
Co-authorship network
The 25 scholars most cited alongside Ian Lings, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2023 | 2 | |
| 2 | 2019 | 12 | |
| 3 | 2018 | 18 | |
| 4 | 2018 | 59 | |
| 5 | 2017 | 19 | |
| 6 | 2017 | 41 | |
| 7 | 2017 | 40 | |
| 8 | 2016 | 51 | |
| 9 | Optimizing employee engagement with internal communication : a social exchange perspective | 2014 | 41 |
| 10 | 2014 | 62 | |
| 11 | 2012 | 16 | |
| 12 | 2010 | 263 | |
| 13 | 2010 | 10 | |
| 14 | Attraction and image for the Australian rail industry | 2010 | 2 |
| 15 | 2009 | 25 | |
| 16 | 2008 | 3 | |
| 17 | Service staff attitudes, organisational practices and performance drivers [Paper in: Services Marketing: Linking the Employee-Customer Interface. Rundle-Thiele, Sharyn and Russell-Bennett, Rebekah (eds).] | 2008 | 1 |
| 18 | Internal market orientation construct and consequences | 2004 | 37 |
| 19 | 2002 | 274 | |
| 20 | 2000 | 70 |
About Ian Lings
Ian Lings is a scholar working on Organizational Behavior and Human Resource Management, Marketing, Information Systems and Management, Management Information Systems and Strategy and Management, having authored 60 papers that have together received 2.4k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (31 papers), Consumer Behavior in Brand Consumption and Identification (15 papers), Digital Marketing and Social Media (11 papers), Job Satisfaction and Organizational Behavior (10 papers), Corporate Identity and Reputation (5 papers), Psychology of Moral and Emotional Judgment (4 papers), Ethics in Business and Education (4 papers) and Innovation and Knowledge Management (4 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (1.3k citations), Marketing (792 citations), Strategy and Management (776 citations), Information Systems and Management (236 citations) and Business and International Management (53 citations). Ian Lings has collaborated with scholars based in Australia, United Kingdom and Russia. Frequent co-authors include Siegfried P. Gudergan, Ralf Wilden, Gordon E. Greenley, Nick Lee, Amanda Beatson, Steven Pike, Constanza Bianchi, Gary Mortimer, Kim A. Johnston and Larry Neale. Their work appears in journals such as Journal of Marketing Management, Journal of Business Research, Journal of Services Marketing, Service Industries Journal and Journal of Management & Organization.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.