Ruth Stock

4.0k total citations
68 papers, 2.3k citations indexed

About

Ruth Stock is a scholar working on Strategy and Management, Organizational Behavior and Human Resource Management and Sociology and Political Science. According to data from OpenAlex, Ruth Stock has authored 68 papers receiving a total of 2.3k indexed citations (citations by other indexed papers that have themselves been cited), including 25 papers in Strategy and Management, 22 papers in Organizational Behavior and Human Resource Management and 17 papers in Sociology and Political Science. Recurrent topics in Ruth Stock's work include Customer Service Quality and Loyalty (11 papers), Corporate Governance and Management (11 papers) and AI in Service Interactions (11 papers). Ruth Stock is often cited by papers focused on Customer Service Quality and Loyalty (11 papers), Corporate Governance and Management (11 papers) and AI in Service Interactions (11 papers). Ruth Stock collaborates with scholars based in Germany, United States and United Kingdom. Ruth Stock's co-authors include Nicolas Zacharias, Wayne D. Hoyer, Christian Homburg, Eric von Hippel, Pedro Oliveira, Ad de Jong, Jeroen P.J. de Jong, Katherine Xin, Mai Anh Nguyen and Jin Gerlach and has published in prestigious journals such as Research Policy, Journal of Business Research and Journal of the Academy of Marketing Science.

In The Last Decade

Ruth Stock

64 papers receiving 2.1k citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Ruth Stock Germany 26 1.1k 714 693 672 334 68 2.3k
Birgit Renzl Austria 18 1.2k 1.1× 550 0.8× 491 0.7× 816 1.2× 308 0.9× 38 2.8k
Kelly Hewett United States 20 813 0.8× 1.0k 1.4× 858 1.2× 797 1.2× 404 1.2× 36 2.6k
Ian Lings Australia 27 1.3k 1.3× 792 1.1× 776 1.1× 727 1.1× 152 0.5× 60 2.4k
Martin Klarmann Germany 16 981 0.9× 824 1.2× 608 0.9× 669 1.0× 121 0.4× 34 2.1k
Wan Khairuzzaman Wan Ismail Malaysia 26 683 0.6× 394 0.6× 581 0.8× 509 0.8× 216 0.6× 114 2.3k
Edwin J. Nijssen Netherlands 29 924 0.9× 1.4k 1.9× 965 1.4× 833 1.2× 267 0.8× 77 2.9k
Ashutosh Patil United States 7 1.0k 1.0× 851 1.2× 825 1.2× 1.1k 1.7× 292 0.9× 11 3.1k
Cheryl Nakata United States 28 887 0.8× 1.0k 1.4× 1.2k 1.7× 822 1.2× 359 1.1× 48 3.2k
Cristina Mele Italy 27 775 0.7× 1.5k 2.1× 672 1.0× 670 1.0× 133 0.4× 71 2.5k
Olivier Furrer Switzerland 22 1.2k 1.1× 999 1.4× 749 1.1× 817 1.2× 405 1.2× 75 2.7k

Countries citing papers authored by Ruth Stock

Since Specialization
Citations

This map shows the geographic impact of Ruth Stock's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Ruth Stock with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Ruth Stock more than expected).

Fields of papers citing papers by Ruth Stock

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Ruth Stock. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Ruth Stock. The network helps show where Ruth Stock may publish in the future.

Co-authorship network of co-authors of Ruth Stock

This figure shows the co-authorship network connecting the top 25 collaborators of Ruth Stock. A scholar is included among the top collaborators of Ruth Stock based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Ruth Stock. Ruth Stock is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Stock, Ruth, et al.. (2020). Is There a Privacy Paradox in the Workplace?. Journal of the Association for Information Systems. 3 indexed citations
2.
Schneider, Katharina, et al.. (2019). The Impact of Digitization on Vocational Education - Measuring the Efficacy of Social Robots in Employee Coaching.. Journal of the Association for Information Systems. 1 indexed citations
3.
Stock, Ruth, et al.. (2019). When Robots Enter Our Workplace: Understanding Employee Trust in Assistive Robots. Journal of the Association for Information Systems. 3 indexed citations
4.
Stock, Ruth, et al.. (2018). Need-Solution Pair Recognition Driven by Object Oriented Solution-Finding. SSRN Electronic Journal. 3 indexed citations
5.
Stock, Ruth. (2018). Can Service Robots Hamper Customer Anger and Aggression After a Service Failure. Journal of the Association for Information Systems. 3 indexed citations
6.
Stock, Ruth, et al.. (2018). Facts vs. stories – Assessment and Conventional Signals as Predictors of Freelancers’ Performance in Online Labor Markets. Publications of Darmstadt Technical University, Institute for Business Studies (BWL). 1 indexed citations
7.
Stock, Ruth, et al.. (2018). Customer Responses to Robotic Innovative Behavior Cues During the Service Encounter. Journal of the Association for Information Systems. 1 indexed citations
8.
Stock, Ruth, et al.. (2017). Good Signals, Bad Signals: Performance and Trait Implications of Signaling in Online Labor Markets. Journal of the Association for Information Systems. 5 indexed citations
9.
Stock, Ruth, et al.. (2016). How Do Strategy and Leadership Styles Jointly Affect Co‐development and Its Innovation Outcomes?. Journal of Product Innovation Management. 34(2). 201–222. 47 indexed citations
10.
Tarafdar, Monideepa, et al.. (2016). ICT-based communication events as triggers of stress: a mixed methods study. Lancaster EPrints (Lancaster University). 5 indexed citations
11.
Stock, Ruth. (2016). Emotion Transfer from Frontline Social Robots to Human Customers During Service Encounters: Testing an Artificial Emotional Contagion Modell.. International Conference on Information Systems. 6 indexed citations
12.
Stock, Ruth, Ad de Jong, & Nicolas Zacharias. (2016). Frontline Employees' Innovative Service Behavior as Key to Customer Loyalty: Insights into FLEs' Resource Gain Spiral. Journal of Product Innovation Management. 34(2). 223–245. 80 indexed citations
13.
Stock, Ruth & Christian Schulz. (2015). UNDERSTANDING CONSUMERS' PREDISPOSITIONS TOWARD NEW TECHNOLOGICAL PRODUCTS: TAXONOMY AND IMPLICATIONS FOR ADOPTION BEHAVIOUR. International Journal of Innovation Management. 19(5). 1550056–1550056. 3 indexed citations
14.
Stock, Ruth. (2014). How Should Customers Be Integrated for Effective Interorganizational NPD Teams? An Input–Process–Output Perspective. Journal of Product Innovation Management. 31(3). 535–551. 35 indexed citations
15.
Stock, Ruth, et al.. (2013). How do top executives handle their work and family life? A taxonomy of top executives' work–family balance. The International Journal of Human Resource Management. 25(13). 1815–1840. 25 indexed citations
16.
Stock, Ruth & Nicolas Zacharias. (2013). Two Sides of the Same Coin: How Do Different Dimensions of Product Program Innovativeness Affect Customer Loyalty?. Journal of Product Innovation Management. 30(3). 516–532. 58 indexed citations
17.
Stock, Ruth. (2011). Der Zusammenhang zwischen Mitarbeiterund Kundenzufriedenheit. Gabler Verlag eBooks. 2 indexed citations
18.
Stock, Ruth. (2008). Personalmanagement: Grundlagen – Konzepte – Instrumente. Publications of Darmstadt Technical University, Institute for Business Studies (BWL). 1 indexed citations
19.
Stock, Ruth & Wayne D. Hoyer. (2005). An Attitude-Behavior Model of Salespeople's Customer Orientation. Journal of the Academy of Marketing Science. 33(4). 536–552. 319 indexed citations
20.
Homburg, Christian & Ruth Stock. (2001). Der Zusammenhang zwischen Mitarbeiter- und Kundenzufriedenheit - Eine dyadische Analyse. MADOC (University of Mannheim). 7 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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