Umut Konuş

1.0k total citations
13 papers, 744 citations indexed

About

Umut Konuş is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Sociology and Political Science. According to data from OpenAlex, Umut Konuş has authored 13 papers receiving a total of 744 indexed citations (citations by other indexed papers that have themselves been cited), including 11 papers in Marketing, 9 papers in Organizational Behavior and Human Resource Management and 4 papers in Sociology and Political Science. Recurrent topics in Umut Konuş's work include Customer Service Quality and Loyalty (9 papers), Consumer Retail Behavior Studies (9 papers) and Consumer Market Behavior and Pricing (7 papers). Umut Konuş is often cited by papers focused on Customer Service Quality and Loyalty (9 papers), Consumer Retail Behavior Studies (9 papers) and Consumer Market Behavior and Pricing (7 papers). Umut Konuş collaborates with scholars based in Netherlands, United States and France. Umut Konuş's co-authors include Peter C. Verhoef, Scott Neslin, Jeroen Schepers, Arne De Keyser, Scott A. Neslin, Fred Langerak, Jing Li, Debra Trampe, Mathieu Weggeman and Koen Pauwels and has published in prestigious journals such as Journal of Business Research, Journal of Retailing and Journal of Interactive Marketing.

In The Last Decade

Umut Konuş

11 papers receiving 689 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Umut Konuş Netherlands	7	655	319	224	109	59	13	744
Björn Vroomen Netherlands	5	681 1.0×	346 1.1×	210 0.9×	124 1.1×	86 1.5×	6	801
Saman Khajehzadeh Australia	6	270 0.4×	239 0.7×	194 0.9×	93 0.9×	56 0.9×	6	416
José Miguel Múgica Spain	10	306 0.5×	173 0.5×	204 0.9×	70 0.6×	40 0.7×	19	437
Yufei Zhang United States	8	233 0.4×	143 0.4×	154 0.7×	82 0.8×	50 0.8×	15	374
Vaibhav Shekhar India	6	227 0.3×	221 0.7×	190 0.8×	123 1.1×	48 0.8×	11	387
Dennis Ahrholdt Germany	7	255 0.4×	226 0.7×	252 1.1×	103 0.9×	34 0.6×	13	462
Tijana Radojević Serbia	10	192 0.3×	197 0.6×	326 1.5×	57 0.5×	46 0.8×	37	490
Cristina Ziliani Italy	13	336 0.5×	202 0.6×	121 0.5×	58 0.5×	35 0.6×	27	407
cho HwiHyung Latvia	2	242 0.4×	195 0.6×	286 1.3×	258 2.4×	34 0.6×	8	454
Shwu‐Ing Wu Taiwan	7	234 0.4×	102 0.3×	225 1.0×	171 1.6×	51 0.9×	9	385

Countries citing papers authored by Umut Konuş

Since Specialization

Citations

This map shows the geographic impact of Umut Konuş's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Umut Konuş with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Umut Konuş more than expected).

Fields of papers citing papers by Umut Konuş

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Umut Konuş. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Umut Konuş. The network helps show where Umut Konuş may publish in the future.

Co-authorship network of co-authors of Umut Konuş

This figure shows the co-authorship network connecting the top 25 collaborators of Umut Konuş. A scholar is included among the top collaborators of Umut Konuş based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Umut Konuş. Umut Konuş is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

13 of 13 papers shown

Ruyter, Ko de, et al.. (2024). Finding the Right Voice: How CEO Communication on the Russia–Ukraine War Drives Public Engagement and Digital Activism. Journal of Public Policy & Marketing. 44(1). 140–159. 5 indexed citations

Konuş, Umut, et al.. (2023). The Impact of Forced and Reinforced Channel Migration Strategies on Churn: Evidence from a Quasi-Natural Experiment. Journal of Interactive Marketing. 59(1). 19–41.

Dinsmore, John B., Kunal Swani, Kendall Goodrich, & Umut Konuş. (2021). Introduction: Advancing understanding of mobile applications in marketing. Journal of Business Research. 126. 361–362. 5 indexed citations

Li, Jing, Umut Konuş, Fred Langerak, & Mathieu Weggeman. (2016). Customer Channel Migration and Firm Choice: The Effects of Cross-Channel Competition. International Journal of Electronic Commerce. 21(1). 8–42. 39 indexed citations

Li, Jing, Umut Konuş, Koen Pauwels, & Fred Langerak. (2015). The Hare and the Tortoise: Do Earlier Adopters of Online Channels Purchase More?. Journal of Retailing. 91(2). 289–308. 33 indexed citations

Keyser, Arne De, Jeroen Schepers, & Umut Konuş. (2015). Multichannel customer segmentation: Does the after-sales channel matter? A replication and extension. International Journal of Research in Marketing. 32(4). 453–456. 114 indexed citations

Trampe, Debra, Umut Konuş, & Peter C. Verhoef. (2014). Customer Responses to Channel Migration Strategies toward the E-channel. Journal of Interactive Marketing. 28(4). 257–270. 40 indexed citations

Konuş, Umut, Scott A. Neslin, & Peter C. Verhoef. (2013). The Effect of Search Channel Elimination on Purchase Incidence, Order Size and Channel Choice. SSRN Electronic Journal.

Konuş, Umut, Scott A. Neslin, & Peter C. Verhoef. (2013). The effect of search channel elimination on purchase incidence, order size and channel choice. International Journal of Research in Marketing. 31(1). 49–64. 60 indexed citations

10.

Konuş, Umut, Debra Trampe, & Peter C. Verhoef. (2013). Customer Responses to Channel Migration Strategies Toward the E-Channel. SSRN Electronic Journal. 3 indexed citations

11.

Macdonald, Emma K., Hugh Wilson, & Umut Konuş. (2012). Better customer insight - in real time. Warwick Research Archive Portal (University of Warwick). 18 indexed citations

12.

Konuş, Umut, et al.. (2012). Better customer insight - in real time : a new tool radically improves marketing research. Harvard business review. 2012(9). 102–108. 6 indexed citations

13.

Konuş, Umut, Peter C. Verhoef, & Scott Neslin. (2008). Multichannel Shopper Segments and Their Covariates☆. Journal of Retailing. 84(4). 398–413. 421 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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