Ting Yu

1.8k total citations · 1 hit paper
36 papers, 1.4k citations indexed

About

Ting Yu is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Sociology and Political Science. According to data from OpenAlex, Ting Yu has authored 36 papers receiving a total of 1.4k indexed citations (citations by other indexed papers that have themselves been cited), including 18 papers in Organizational Behavior and Human Resource Management, 8 papers in Marketing and 7 papers in Sociology and Political Science. Recurrent topics in Ting Yu's work include Customer Service Quality and Loyalty (11 papers), Job Satisfaction and Organizational Behavior (10 papers) and Innovation and Knowledge Management (6 papers). Ting Yu is often cited by papers focused on Customer Service Quality and Loyalty (11 papers), Job Satisfaction and Organizational Behavior (10 papers) and Innovation and Knowledge Management (6 papers). Ting Yu collaborates with scholars based in Australia, China and United Kingdom. Ting Yu's co-authors include Alison Dean, Christopher White, Ko de Ruyter, Paul G. Patterson, Debbie Keeling, Yiu‐Kuen Tse, Ching‐Fu Chen, Siegfried P. Gudergan, Lorenz King and Kan Yu and has published in prestigious journals such as PLoS ONE, Journal of Business Research and Frontiers in Psychology.

In The Last Decade

Ting Yu

33 papers receiving 1.2k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

The contribution of emotional satisfaction to consumer loyalty

2001 500 citations Ting Yu, Alison Dean profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Ting Yu Australia	13	746	607	432	204	172	36	1.4k
Iiro Jussila Finland	17	664 0.9×	383 0.6×	470 1.1×	308 1.5×	105 0.6×	37	1.5k
Nathaniel N. Hartmann United States	20	657 0.9×	396 0.7×	344 0.8×	371 1.8×	176 1.0×	30	1.3k
Qu Xiao Hong Kong	17	512 0.7×	491 0.8×	698 1.6×	339 1.7×	57 0.3×	35	1.4k
Deniz Küçükusta Hong Kong	23	602 0.8×	701 1.2×	1.4k 3.2×	275 1.3×	278 1.6×	42	2.2k
Mai Ngọc Khương Vietnam	23	454 0.6×	332 0.5×	433 1.0×	234 1.1×	69 0.4×	114	1.3k
Halil Nadi̇ri̇ Cyprus	18	1.0k 1.4×	432 0.7×	353 0.8×	225 1.1×	188 1.1×	28	1.5k
Ram Herstein Israel	24	368 0.5×	630 1.0×	609 1.4×	248 1.2×	80 0.5×	69	1.4k
Junfeng Zhang Hong Kong	15	321 0.4×	405 0.7×	327 0.8×	377 1.8×	98 0.6×	28	1.1k
Jens Hogreve Germany	15	698 0.9×	873 1.4×	434 1.0×	242 1.2×	163 0.9×	32	1.8k
Rafael Bravo Spain	19	538 0.7×	866 1.4×	547 1.3×	503 2.5×	157 0.9×	57	1.4k

Countries citing papers authored by Ting Yu

Since Specialization

Citations

This map shows the geographic impact of Ting Yu's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Ting Yu with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Ting Yu more than expected).

Fields of papers citing papers by Ting Yu

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Ting Yu. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Ting Yu. The network helps show where Ting Yu may publish in the future.

Co-authorship network of co-authors of Ting Yu

This figure shows the co-authorship network connecting the top 25 collaborators of Ting Yu. A scholar is included among the top collaborators of Ting Yu based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Ting Yu. Ting Yu is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

20 of 20 papers shown

1.

Yu, Ting, et al.. (2025). Stakeholder engagement with AI service interactions. Journal of Product Innovation Management. 43(1). 31–56. 1 indexed citations

2.

Lei, Hang, et al.. (2025). A study on the relationship between college students’ physical exercise and feelings of inferiority: The mediating effect of social support. PLoS ONE. 20(5). e0321685–e0321685.

3.

Liu, Hao, et al.. (2025). The fabrication and property modulation of acid-activated geopolymers derived from the clay-rich engineering muck in South China.

4.

Li, Jian, et al.. (2024). Acupuncture and moxibustion treatment for myasthenia gravis: A systematic review and meta-analysis. Medicine. 103(18). e37961–e37961. 1 indexed citations

5.

Wang, Li, et al.. (2024). Prediction of Residential Carbon Emissions Based on PSO-BiLSTM Model. 391–395. 1 indexed citations

6.

White, Christopher & Ting Yu. (2024). Consumer-company identification: a review and empirical contribution. Management Research Review. 47(9). 1289–1306. 4 indexed citations

7.

Yu, Ting, et al.. (2023). The influence of team motivational climate on employee creativity—mediating role of domain-relevant skills. Frontiers in Psychology. 14. 2 indexed citations

8.

Yu, Ting, et al.. (2023). The direction of work flow matters: influence mechanism of task interdependence on employee proactive work behavior. Frontiers in Psychology. 14. 1176862–1176862. 5 indexed citations

9.

Yang, Jin, et al.. (2023). A job demands-resources perspective on servant leadership and employee creativity. Service Industries Journal. 45(3-4). 351–373. 8 indexed citations

10.

Liu, Xiayi, et al.. (2020). Stick to Convention or Bring Forth the New? Research on the Relationship Between Employee Conscientiousness and Job Crafting. Frontiers in Psychology. 11. 1038–1038. 3 indexed citations

11.

Yu, Ting, et al.. (2020). A self-determination theory approach to motivating engagement with channel partner enablement programs. Industrial Marketing Management. 90. 194–204. 4 indexed citations

12.

Yu, Ting, Kaye Wellings, Limin Huang, et al.. (2019). Early menarche and its relationship to paternal migrant work among middle-school-aged students in China. Journal of Biosocial Science. 52(1). 108–116. 2 indexed citations

13.

Ruyter, Ko de, Debbie Keeling, & Ting Yu. (2019). Service-Sales Ambidexterity: Evidence, Practice, and Opportunities for Future Research. Journal of Service Research. 23(1). 13–21. 38 indexed citations

14.

Gu, Hai, et al.. (2018). Determinants of the utilization of postpartum family visits: Evidence from rural areas of Eastern China. PLoS ONE. 13(3). e0194061–e0194061. 11 indexed citations

15.

Zhang, Chong, Jie Fang, & Ting Yu. (2018). A Study of Real Estate Demanding Index Based on Massive Website Log Data. 55–59. 1 indexed citations

16.

Yu, Ting & Alison Dean. (2017). Including emotions in customer satisfaction measurement: a new perspective on loyalty. Figshare. 7 indexed citations

17.

Yu, Ting, et al.. (2017). Unfolding the impacts of transaction-specific investments: Moderation by out-of-the-channel-loop perceptions and achievement orientations. Industrial Marketing Management. 78. 17–26. 6 indexed citations

18.

Yu, Ting, et al.. (2016). The Influence of Privacy Calculus, User Interface Quality and Perceived Value on Mobile Shopping. Journal of Economics Business and Management. 4(10). 567–572. 2 indexed citations

19.

Yu, Ting, Paul G. Patterson, & Ko de Ruyter. (2015). Converting service encounters into cross-selling opportunities. European Journal of Marketing. 49(3/4). 491–511. 57 indexed citations

20.

Ke, Chang‐Qing, et al.. (2009). Snowfall trends and variability in Qinghai, China. Theoretical and Applied Climatology. 98(3-4). 251–258. 26 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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