Siew‐Phaik Loke
Impact in
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- Technology Adoption and User Behaviour
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- Quality and Supply Management
Papers in
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- Quality and Supply Management 7
- ERP Systems Implementation and Impact 4
- Outsourcing and Supply Chain Management 3
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- Innovation and Knowledge Management 2
- Co-authors
- Keng‐Boon Ooi (5 shared papers)Garry Wei‐Han Tan (3 shared papers)Alan G. Downe (8 shared papers)Murali Sambasivan (3 shared papers)Khalizani Khalid (3 shared papers)Jessica Sze Yin Ho (2 shared papers)Jun-Jie Hew (2 shared papers)Voon‐Hsien Lee (2 shared papers)
In The Last Decade
Siew‐Phaik Loke
21 papers receiving 447 citations
Peers
Comparison fields: 5 of 66
- Information Systems and Management 183
- Management Information Systems 126
- Organizational Behavior and Human Resource Management 121
- Marketing 106
- Strategy and Management 159
Countries citing papers authored by Siew‐Phaik Loke
This map shows the geographic impact of Siew‐Phaik Loke's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Siew‐Phaik Loke with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Siew‐Phaik Loke more than expected).
Fields of papers citing papers by Siew‐Phaik Loke
This network shows the impact of papers produced by Siew‐Phaik Loke. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Siew‐Phaik Loke. The network helps show where Siew‐Phaik Loke may publish in the future.
Co-authors
The 11 scholars most cited alongside Siew‐Phaik Loke, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 21 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | 2014 | 88 | |
| 2 | 2015 | 82 | |
| 3 | Service Quality and Customer Satisfaction in a Telecommunication Service Provider | 2011 | 61 |
| 4 | 2012 | 57 | |
| 5 | 2009 | 52 | |
| 6 | 2010 | 26 | |
| 7 | 2014 | 15 | |
| 8 | 2012 | 13 | |
| 9 | 2010 | 13 | |
| 10 | 2014 | 12 | |
| 11 | 2010 | 9 | |
| 12 | 2018 | 8 | |
| 13 | 2012 | 8 | |
| 14 | Employee attrition in the Malaysian service industry: Push and pull factors | 2010 | 7 |
| 15 | A Structural Approach to Ethical Reasoning: The Integration of Moral Philosophy | 2017 | 6 |
| 16 | 2013 | 6 | |
| 17 | 2012 | 6 | |
| 18 | Integrating Total Quality Management and Knowledge Management to Supply Chain Learning: A Structural Approach | 2011 | 6 |
| 19 | 2012 | 3 | |
| 20 | 2015 | 1 |
About Siew‐Phaik Loke
Siew‐Phaik Loke is a scholar working on Management Information Systems, Strategy and Management, Information Systems and Management, Organizational Behavior and Human Resource Management and Sociology and Political Science, having authored 21 papers that have together received 480 indexed citations. Recurring topics across this work include Quality and Supply Management (7 papers), Technology Adoption and User Behaviour (5 papers), ERP Systems Implementation and Impact (4 papers), Customer Service Quality and Loyalty (4 papers), Outsourcing and Supply Chain Management (3 papers), Digital Marketing and Social Media (3 papers), Innovation and Knowledge Management (2 papers) and Human Resource and Talent Management (2 papers). The work is most often cited by research in Information Systems and Management (183 citations), Management Information Systems (126 citations), Organizational Behavior and Human Resource Management (121 citations), Marketing (106 citations) and Strategy and Management (159 citations). Siew‐Phaik Loke has collaborated with scholars based in Malaysia, Australia and Russia. Frequent co-authors include Keng‐Boon Ooi, Garry Wei‐Han Tan, Alan G. Downe, Murali Sambasivan, Khalizani Khalid, Jessica Sze Yin Ho, Jun-Jie Hew, Voon‐Hsien Lee, Jia Jia Sim and Mohammad Samaun Safa. Their work appears in journals such as International Journal of Innovation and Learning, Online Information Review, Industrial Management & Data Systems, International Journal of Electronic Government Research and Journal of Business Economics and Management.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.