Sapna Popli

515 total citations
17 papers, 342 citations indexed

About

Sapna Popli is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Strategy and Management. According to data from OpenAlex, Sapna Popli has authored 17 papers receiving a total of 342 indexed citations (citations by other indexed papers that have themselves been cited), including 11 papers in Organizational Behavior and Human Resource Management, 5 papers in Marketing and 4 papers in Strategy and Management. Recurrent topics in Sapna Popli's work include Customer Service Quality and Loyalty (8 papers), Digital Marketing and Social Media (4 papers) and Job Satisfaction and Organizational Behavior (4 papers). Sapna Popli is often cited by papers focused on Customer Service Quality and Loyalty (8 papers), Digital Marketing and Social Media (4 papers) and Job Satisfaction and Organizational Behavior (4 papers). Sapna Popli collaborates with scholars based in India and United States. Sapna Popli's co-authors include Irfan Rizvi, Vithala R. Rao, Abhigyan Sarkar, Juhi Gahlot Sarkar, T.S. Kathpal, Abhishek Abhishek and Richa Saxena and has published in prestigious journals such as SHILAP Revista de lepidopterología, Studies in Higher Education and Journal of Services Marketing.

In The Last Decade

Sapna Popli

16 papers receiving 312 citations

Peers

Sapna Popli
Mohamed Abdulla United Arab Emirates
Nauman Majeed Pakistan
Nurita Juhdi Malaysia
Mohamed Abdulla United Arab Emirates
Sapna Popli
Citations per year, relative to Sapna Popli Sapna Popli (= 1×) peers Mohamed Abdulla

Countries citing papers authored by Sapna Popli

Since Specialization
Citations

This map shows the geographic impact of Sapna Popli's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Sapna Popli with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Sapna Popli more than expected).

Fields of papers citing papers by Sapna Popli

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Sapna Popli. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Sapna Popli. The network helps show where Sapna Popli may publish in the future.

Co-authorship network of co-authors of Sapna Popli

This figure shows the co-authorship network connecting the top 25 collaborators of Sapna Popli. A scholar is included among the top collaborators of Sapna Popli based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Sapna Popli. Sapna Popli is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

17 of 17 papers shown
1.
Popli, Sapna, et al.. (2023). SOCIAL MEDIA INFLUENCER MARKETING TOWARD CUSTOMERS’ PURCHASE INTENTION: A CASE OF SUSTAINABLE COSMETIC BRANDS. SHILAP Revista de lepidopterología. 12(2). 1 indexed citations
2.
Popli, Sapna, et al.. (2022). A customer experience lens for higher education in India using journey mapping and experience quality. Studies in Higher Education. 48(3). 475–489. 4 indexed citations
3.
Popli, Sapna, et al.. (2021). An analysis of celebrity repositioning through reality television. 12(1). 52–69. 1 indexed citations
4.
Saxena, Richa, Sapna Popli, & Abhishek Abhishek. (2021). Service Experience at Passport Seva Kendra. Vikalpa The Journal for Decision Makers. 46(4). 236–243. 1 indexed citations
5.
Rizvi, Irfan & Sapna Popli. (2021). Revisiting Leadership Communication: A Need for Conversation. Global Business Review. 4 indexed citations
6.
Popli, Sapna, et al.. (2020). Empirically examining the psychological mechanism of a loved and trusted business school brand. Journal of Marketing for HIGHER EDUCATION. 31(1). 23–40. 17 indexed citations
7.
Popli, Sapna, et al.. (2019). Drivers of Brand Engagement: The Role of Brand Communities. Global Business Review. 22(5). 1216–1231. 13 indexed citations
8.
Popli, Sapna, et al.. (2017). Service branding: do employees know what we stand for? The inside story. 6(2). 95–95. 1 indexed citations
9.
Popli, Sapna & Irfan Rizvi. (2017). Leadership style and service orientation: the catalytic role of employee engagement. Journal of Service Theory and Practice. 27(1). 292–310. 46 indexed citations
10.
Rizvi, Irfan, et al.. (2017). Service branding: do employees know what we stand for? The inside story. 6(2). 95–95. 1 indexed citations
11.
Popli, Sapna & Irfan Rizvi. (2016). Drivers of Employee Engagement: The Role of Leadership Style. Global Business Review. 17(4). 965–979. 108 indexed citations
13.
Rao, Vithala R., et al.. (2013). Measuring consumer-based brand equity for Indian business schools. Journal of Marketing for HIGHER EDUCATION. 23(2). 175–203. 29 indexed citations
14.
Popli, Sapna. (2009). Marketing to Rural Consumers: Understanding and Tapping Rural Market Potential. 13(1). 203–210. 2 indexed citations
15.
Popli, Sapna. (2007). What's your story: Using stories to ignite performance and be more successful?. 11(2). 250–255. 2 indexed citations
16.
Popli, Sapna. (2005). Ensuring customer delight: a quality approach to excellence in management education. Quality in Higher Education. 11(1). 17–24. 41 indexed citations
17.
Popli, Sapna, et al.. (1980). Note on dissipation of malathion residues from jujube fruits and leaves.. The Indian Journal of Agricultural Sciences. 50(2). 191–192.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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