Roberta J. Schultz
Impact in
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- Customer Service Quality and Loyalty
- Job Satisfaction and Organizational Behavior
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- Technology Adoption and User Behaviour
- Ethics in Business and Education
Papers in
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- Customer Service Quality and Loyalty 9
- Job Satisfaction and Organizational Behavior 3
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- Technology Adoption and User Behaviour 4
- Ethics in Business and Education 3
- Co-authors
- Charles H. Schwepker (7 shared papers)David J. Good (10 shared papers)Kenneth R. Evans (5 shared papers)Alicia Izquierdo‐Yusta (1 shared paper)Dwayne D. Gremler (1 shared paper)John L. Schlacter (1 shared paper)Morgan P. Miles (1 shared paper)Louis M. Capella (1 shared paper)
- Journals
- The Journal of Marketing Theory and Practice (3 papers)Industrial Marketing Management (2 papers)Journal of Personal Selling and Sales Management (2 papers)Journal of Business and Industrial Marketing (2 papers)Psychology and Marketing (1 paper)
- Partner nations
- United States
In The Last Decade
Roberta J. Schultz
19 papers receiving 357 citations
Peers
Comparison fields: 5 of 56
- Organizational Behavior and Human Resource Management 226
- Information Systems and Management 123
- Marketing 77
- Communication 49
- Strategy and Management 86
Countries citing papers authored by Roberta J. Schultz
This map shows the geographic impact of Roberta J. Schultz's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Roberta J. Schultz with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Roberta J. Schultz more than expected).
Fields of papers citing papers by Roberta J. Schultz
This network shows the impact of papers produced by Roberta J. Schultz. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Roberta J. Schultz. The network helps show where Roberta J. Schultz may publish in the future.
Co-authors
The 10 scholars most cited alongside Roberta J. Schultz, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2015 | 71 | |
| 2 | 2000 | 60 | |
| 3 | 2012 | 53 | |
| 4 | 2002 | 51 | |
| 5 | 2013 | 35 | |
| 6 | 2012 | 35 | |
| 7 | 2002 | 17 | |
| 8 | Boomers vs. Millennials: Critical Conflict Regarding Sales Culture, Salesforce Recognition, and Supervisor Expectations | 2012 | 15 |
| 9 | 1997 | 11 | |
| 10 | 1999 | 10 | |
| 11 | Understanding the Effect of Internet Convenience on Intention toPurchase via the Internet | 2011 | 8 |
| 12 | 1997 | 7 | |
| 13 | 1996 | 6 | |
| 14 | 1993 | 5 | |
| 15 | Generational research in the sales arena | 2012 | 3 |
| 16 | The Sales Entrepreneur: A New Generation of Challenges and Opportunities | 2010 | 2 |
| 17 | 2004 | 2 | |
| 18 | Conscientious marketing: making a difference in people's lives | 2010 | 1 |
| 19 | 1994 | 1 | |
| 20 | 2012 | 0 |
About Roberta J. Schultz
Roberta J. Schultz is a scholar working on Organizational Behavior and Human Resource Management, Information Systems and Management, Strategy and Management, Sociology and Political Science and Marketing, having authored 20 papers that have together received 393 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (9 papers), Consumer Behavior in Brand Consumption and Identification (4 papers), Technology Adoption and User Behaviour (4 papers), Management and Marketing Education (3 papers), Ethics in Business and Education (3 papers), Digital Marketing and Social Media (3 papers), Job Satisfaction and Organizational Behavior (3 papers) and Entrepreneurship Studies and Influences (2 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (226 citations), Information Systems and Management (123 citations), Marketing (77 citations), Communication (49 citations) and Strategy and Management (86 citations). Roberta J. Schultz has collaborated with scholars based in United States. Frequent co-authors include Charles H. Schwepker, David J. Good, Kenneth R. Evans, Alicia Izquierdo‐Yusta, Dwayne D. Gremler, John L. Schlacter, Morgan P. Miles, Louis M. Capella, Mushtaq Luqmani and Zahir A. Quraeshi. Their work appears in journals such as The Journal of Marketing Theory and Practice, Industrial Marketing Management, Journal of Personal Selling and Sales Management, Journal of Business and Industrial Marketing and Psychology and Marketing.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.