Roberta J. Schultz

525 total citations
19 papers, 387 citations indexed

About

Roberta J. Schultz is a scholar working on Organizational Behavior and Human Resource Management, Information Systems and Management and Strategy and Management. According to data from OpenAlex, Roberta J. Schultz has authored 19 papers receiving a total of 387 indexed citations (citations by other indexed papers that have themselves been cited), including 11 papers in Organizational Behavior and Human Resource Management, 7 papers in Information Systems and Management and 6 papers in Strategy and Management. Recurrent topics in Roberta J. Schultz's work include Customer Service Quality and Loyalty (9 papers), Consumer Behavior in Brand Consumption and Identification (4 papers) and Technology Adoption and User Behaviour (4 papers). Roberta J. Schultz is often cited by papers focused on Customer Service Quality and Loyalty (9 papers), Consumer Behavior in Brand Consumption and Identification (4 papers) and Technology Adoption and User Behaviour (4 papers). Roberta J. Schultz collaborates with scholars based in United States. Roberta J. Schultz's co-authors include Charles H. Schwepker, David J. Good, Kenneth R. Evans, Alicia Izquierdo‐Yusta, Dwayne D. Gremler, John L. Schlacter, Morgan P. Miles, Louis M. Capella, Mushtaq Luqmani and Zahir A. Quraeshi and has published in prestigious journals such as SHILAP Revista de lepidopterología, Industrial Marketing Management and Psychology and Marketing.

In The Last Decade

Roberta J. Schultz

19 papers receiving 351 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Roberta J. Schultz United States 10 227 140 121 89 75 19 387
Ronald Jelinek United States 7 231 1.0× 124 0.9× 174 1.4× 79 0.9× 96 1.3× 16 384
Carolina Serrano‐Archimi France 7 197 0.9× 141 1.0× 68 0.6× 96 1.1× 92 1.2× 12 398
Hina Mahboob Yasin France 5 126 0.6× 135 1.0× 78 0.6× 80 0.9× 94 1.3× 5 330
Füsun Bulutlar Türkiye 6 127 0.6× 117 0.8× 102 0.8× 120 1.3× 26 0.3× 15 403
Wyatt A. Schrock United States 11 191 0.8× 78 0.6× 64 0.5× 76 0.9× 100 1.3× 18 322
Aypar Uslu Türkiye 9 148 0.7× 150 1.1× 66 0.5× 58 0.7× 177 2.4× 26 373
Saif Ullah Canada 8 180 0.8× 49 0.3× 62 0.5× 96 1.1× 64 0.9× 17 361
Zachary R. Hall United States 10 290 1.3× 142 1.0× 71 0.6× 128 1.4× 187 2.5× 17 461
Anja Iseke Germany 8 193 0.9× 171 1.2× 46 0.4× 55 0.6× 136 1.8× 18 390

Countries citing papers authored by Roberta J. Schultz

Since Specialization
Citations

This map shows the geographic impact of Roberta J. Schultz's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Roberta J. Schultz with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Roberta J. Schultz more than expected).

Fields of papers citing papers by Roberta J. Schultz

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Roberta J. Schultz. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Roberta J. Schultz. The network helps show where Roberta J. Schultz may publish in the future.

Co-authorship network of co-authors of Roberta J. Schultz

This figure shows the co-authorship network connecting the top 25 collaborators of Roberta J. Schultz. A scholar is included among the top collaborators of Roberta J. Schultz based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Roberta J. Schultz. Roberta J. Schultz is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

19 of 19 papers shown
1.
Schwepker, Charles H. & Roberta J. Schultz. (2015). Influence of the ethical servant leader and ethical climate on customer value enhancing sales performance. Journal of Personal Selling and Sales Management. 35(2). 93–107. 68 indexed citations
2.
Schwepker, Charles H. & Roberta J. Schultz. (2013). The impact of trust in manager on unethical intention and customer‐oriented selling. Journal of Business and Industrial Marketing. 28(4). 347–356. 35 indexed citations
3.
Schultz, Roberta J., Charles H. Schwepker, & David J. Good. (2012). Generational research in the sales arena. SHILAP Revista de lepidopterología. 3 indexed citations
4.
Schultz, Roberta J., et al.. (2012). Boomers vs. Millennials: Critical Conflict Regarding Sales Culture, Salesforce Recognition, and Supervisor Expectations. International Journal of Business. 2. 32–41. 15 indexed citations
5.
Schultz, Roberta J., Charles H. Schwepker, & David J. Good. (2012). An Exploratory Study of Social Media in Business-To-Business Selling: Salesperson Characteristics, Activities and Performance. 22(2). 34 indexed citations
6.
Schultz, Roberta J., Charles H. Schwepker, & David J. Good. (2012). Social media usage: an investigation of B2B salespeople. 27(2). 174–194. 50 indexed citations
7.
Izquierdo‐Yusta, Alicia & Roberta J. Schultz. (2011). Understanding the Effect of Internet Convenience on Intention toPurchase via the Internet. Journal of Marketing Development and Competitiveness. 5(4). 32–50. 8 indexed citations
8.
Quraeshi, Zahir A., et al.. (2010). Conscientious marketing: making a difference in people's lives. SHILAP Revista de lepidopterología. 1 indexed citations
9.
Schultz, Roberta J. & David J. Good. (2010). The Sales Entrepreneur: A New Generation of Challenges and Opportunities. 35(2). 15–24. 2 indexed citations
10.
Good, David J. & Roberta J. Schultz. (2004). Retrospective of: A Need for the Revitalization of Indicants of Performance in the Marketing Organization. The Journal of Marketing Theory and Practice. 12(4). 43–48. 2 indexed citations
11.
Schultz, Roberta J. & Kenneth R. Evans. (2002). Strategic Collaborative Communication by Key Account Representatives. Journal of Personal Selling and Sales Management. 22(1). 23–31. 51 indexed citations
12.
Evans, Kenneth R., et al.. (2002). Salesperson and Sales Manager Perceptions of Salesperson Job Characteristics and Job Outcomes: A Perceptual Congruence Approach. The Journal of Marketing Theory and Practice. 10(4). 30–44. 17 indexed citations
13.
Schultz, Roberta J. & David J. Good. (2000). Impact of the consideration of future sales consequences and customer‐oriented selling on long‐term buyer‐seller relationships. Journal of Business and Industrial Marketing. 15(4). 200–215. 60 indexed citations
14.
Schultz, Roberta J., Kenneth R. Evans, & David J. Good. (1999). Intercultural Interaction Strategies and Relationship Selling in Industrial Markets. Industrial Marketing Management. 28(6). 589–599. 10 indexed citations
15.
Evans, Kenneth R. & Roberta J. Schultz. (1997). Toward an Understanding of Public Purchaser and Salesperson Interaction Activities:. Journal of Nonprofit & Public Sector Marketing. 4(4). 55–75. 8 indexed citations
16.
Good, David J. & Roberta J. Schultz. (1997). Technological teaming as a marketing strategy. Industrial Marketing Management. 26(5). 413–422. 11 indexed citations
17.
Schultz, Roberta J.. (1996). The Effects of Mood States on Service Contact Strategies. Journal of Professional Services Marketing. 14(1). 117–135. 6 indexed citations
18.
Schultz, Roberta J. & Kenneth R. Evans. (1994). Examining the Process by Which Salespeople Determine Buying Firm’s Corporate Culture. The Journal of Marketing Theory and Practice. 2(3). 29–45. 1 indexed citations
19.
Miles, Morgan P., et al.. (1993). Parenthood and wildland recreation consumption: An unexplored phenomenon. Psychology and Marketing. 10(2). 131–149. 5 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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