Philippa Ward

1.4k total citations
28 papers, 939 citations indexed

About

Philippa Ward is a scholar working on Marketing, Sociology and Political Science and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Philippa Ward has authored 28 papers receiving a total of 939 indexed citations (citations by other indexed papers that have themselves been cited), including 16 papers in Marketing, 8 papers in Sociology and Political Science and 7 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Philippa Ward's work include Consumer Behavior in Brand Consumption and Identification (10 papers), Consumer Retail Behavior Studies (8 papers) and Customer Service Quality and Loyalty (7 papers). Philippa Ward is often cited by papers focused on Consumer Behavior in Brand Consumption and Identification (10 papers), Consumer Retail Behavior Studies (8 papers) and Customer Service Quality and Loyalty (7 papers). Philippa Ward collaborates with scholars based in United Kingdom, United States and Netherlands. Philippa Ward's co-authors include Barry J. Davies, Cathy Parker, Anita Lifen Zhao, Stuart Hanmer‐Lloyd, Nicole Koenig‐Lewis, Mark M.H. Goode, Mark Cleveland, Barry J. Babin, Michel Laroche and Jasmin Bergeron and has published in prestigious journals such as Journal of Business Research, Expert Systems with Applications and Sustainability.

In The Last Decade

Philippa Ward

25 papers receiving 783 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Philippa Ward United Kingdom 14 586 322 285 240 138 28 939
Subhash Jha United States 19 610 1.0× 342 1.1× 462 1.6× 115 0.5× 94 0.7× 36 1.0k
Holger Roschk Germany 13 640 1.1× 684 2.1× 528 1.9× 189 0.8× 214 1.6× 25 1.2k
Alka Varma Citrin United States 6 495 0.8× 233 0.7× 424 1.5× 371 1.5× 75 0.5× 7 910
Michael Giebelhausen United States 15 545 0.9× 286 0.9× 444 1.6× 131 0.5× 121 0.9× 24 923
Yi-Ching Hsieh Taiwan 12 569 1.0× 458 1.4× 498 1.7× 232 1.0× 74 0.5× 17 960
Yun Ji Moon South Korea 10 477 0.8× 405 1.3× 407 1.4× 157 0.7× 57 0.4× 19 928
Hyowon Hyun South Korea 14 493 0.8× 228 0.7× 549 1.9× 311 1.3× 79 0.6× 34 897
Dieter Ahlert Germany 10 373 0.6× 330 1.0× 289 1.0× 207 0.9× 36 0.3× 40 778
François Durrieu France 12 253 0.4× 238 0.7× 209 0.7× 134 0.6× 60 0.4× 34 677
Larry D. Compeau United States 11 527 0.9× 330 1.0× 243 0.9× 118 0.5× 87 0.6× 17 873

Countries citing papers authored by Philippa Ward

Since Specialization
Citations

This map shows the geographic impact of Philippa Ward's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Philippa Ward with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Philippa Ward more than expected).

Fields of papers citing papers by Philippa Ward

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Philippa Ward. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Philippa Ward. The network helps show where Philippa Ward may publish in the future.

Co-authorship network of co-authors of Philippa Ward

This figure shows the co-authorship network connecting the top 25 collaborators of Philippa Ward. A scholar is included among the top collaborators of Philippa Ward based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Philippa Ward. Philippa Ward is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Barr, Martin, et al.. (2025). Value propositions: application of service-dominant logic in transnational marketing management education. Journal of Marketing Management. 41(13-14). 1427–1466.
2.
Ward, Philippa, et al.. (2025). Credit Dom(me)s, BNPL switches and debt subs: Experiences of pain and pleasure. Journal of Business Research. 194. 115380–115380. 2 indexed citations
3.
Ward, Philippa, et al.. (2025). Investigating Mobile Apps Post-Adoption Behaviour: A Grounded Theory Investigation. International Journal of Human-Computer Interaction. 42(2). 1043–1060.
4.
Ward, Philippa, et al.. (2023). Three little words: A pragmatic qualitative method to understand modern markets. International Journal of Market Research. 66(4). 388–409. 2 indexed citations
5.
Ward, Philippa, et al.. (2023). Understanding the psychological determinants of buy-now-pay-later (BNPL) in the UK: a user perspective. International Journal of Bank Marketing. 42(1). 7–37. 28 indexed citations
6.
Naeem, Muhammad, Wilson Ozuem, & Philippa Ward. (2022). Understanding the accessibility of retail mobile banking during the COVID-19 pandemic. International Journal of Retail & Distribution Management. 50(7). 860–879. 26 indexed citations
7.
Hu, Xiao, et al.. (2020). A Patulous Progress: International Entrepreneurship Effects on Chinese Born-Global Firm Performance. Sustainability. 12(14). 5508–5508. 4 indexed citations
8.
Lewis, Robert A., et al.. (2015). The Effects of French Organisational Relationships on Telework Job Roles: An Exploratory Role Set Analysis. 15(3). 1–13. 3 indexed citations
9.
Li, Shuliang, et al.. (2011). WebDigital: A Web-based hybrid intelligent knowledge automation system for developing digital marketing strategies. Expert Systems with Applications. 38(8). 10606–10613. 21 indexed citations
10.
Zhao, Anita Lifen, Nicole Koenig‐Lewis, Stuart Hanmer‐Lloyd, & Philippa Ward. (2010). Adoption of internet banking services in China: is it all about trust?. International Journal of Bank Marketing. 28(1). 7–26. 111 indexed citations
11.
Zhao, Anita Lifen, Stuart Hanmer‐Lloyd, Philippa Ward, & Mark M.H. Goode. (2008). Perceived risk and Chinese consumers' internet banking services adoption. International Journal of Bank Marketing. 26(7). 505–525. 95 indexed citations
12.
Ward, Philippa, et al.. (2007). Olfaction and the retail environment: examining the influence of ambient scent. Service Business. 1(4). 295–316. 47 indexed citations
13.
Davies, Barry J. & Philippa Ward. (2005). Exploring the connections between visual merchandising and retail branding. International Journal of Retail & Distribution Management. 33(7). 505–513. 27 indexed citations
14.
Ward, Philippa, et al.. (2003). Ambient Smell and the Retail Environment: Relating Olfaction Research to Consumer Behavior. Journal of business and management.. 9(3). 289–302. 17 indexed citations
15.
Cleveland, Mark, Barry J. Babin, Michel Laroche, Philippa Ward, & Jasmin Bergeron. (2003). Information search patterns for gift purchases: a cross‐national examination of gender differences. Journal of Consumer Behaviour. 3(1). 20–47. 86 indexed citations
16.
Ward, Philippa & J.E. Wohlt. (2002). Preferences, perceptions, and risks associated with animal bedding materials. TigerPrints (Clemson University). 40(3).
17.
Davies, Barry J. & Philippa Ward. (2002). Managing Retail Consumption. 49 indexed citations
18.
Ward, Philippa, Barry J. Davies, & Helen Wright. (2000). The diffusion of interactive technology at the customer interface. International Journal of Services Technology and Management. 1(1). 58–58. 4 indexed citations
19.
Davies, Barry J. & Philippa Ward. (2000). Space allocation in UK grocery retailing. British Food Journal. 102(5/6). 406–419. 4 indexed citations
20.
Schmidt, Ruth Ä., et al.. (1999). Deshopping – the art of illicit consumption. International Journal of Retail & Distribution Management. 27(8). 290–301. 40 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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