Minna Rollins
Impact in
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- Customer Service Quality and Loyalty
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- Technology Adoption and User Behaviour
Papers in
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- Customer Service Quality and Loyalty 9
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- Innovation and Knowledge Management 5
- International Business and FDI 5
- Co-authors
- David Nickell (9 shared papers)Aino Halinen (1 shared paper)Wesley J. Johnston (5 shared papers)Danny N. Bellenger (2 shared papers)Saara Pekkarinen (1 shared paper)Brian N. Rutherford (3 shared papers)Petri Parvinen (1 shared paper)Hongzhi Gao (1 shared paper)
- Journals
- Industrial Marketing Management (6 papers)Journal of Business and Industrial Marketing (2 papers)Journal of Business Research (2 papers)International Journal of Physical Distribution & Logistics Management (1 paper)Journal of East European Management Studies (1 paper)
- Partner nations
- United StatesFinlandNew Zealand
In The Last Decade
Minna Rollins
22 papers receiving 362 citations
Peers
Comparison fields: 5 of 59
- Organizational Behavior and Human Resource Management 152
- Information Systems and Management 84
- Strategy and Management 169
- Marketing 94
- Management Information Systems 78
Countries citing papers authored by Minna Rollins
This map shows the geographic impact of Minna Rollins's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Minna Rollins with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Minna Rollins more than expected).
Fields of papers citing papers by Minna Rollins
This network shows the impact of papers produced by Minna Rollins. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Minna Rollins. The network helps show where Minna Rollins may publish in the future.
Co-authors
The 16 scholars most cited alongside Minna Rollins, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 26 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | 2005 | 84 | |
| 2 | 2013 | 44 | |
| 3 | 2011 | 44 | |
| 4 | 2014 | 40 | |
| 5 | 2011 | 30 | |
| 6 | 2012 | 25 | |
| 7 | 2013 | 24 | |
| 8 | 2014 | 20 | |
| 9 | 2015 | 20 | |
| 10 | 2015 | 17 | |
| 11 | The role of mentoring on outcome based sales performance: A qualitative study from the insurance industry | 2014 | 11 |
| 12 | 2023 | 9 | |
| 13 | Customer information usage and its effect on seller company's customer performance in business-to-business markets : an empirical study | 2008 | 5 |
| 14 | 2020 | 5 | |
| 15 | 2014 | 3 | |
| 16 | 2020 | 2 | |
| 17 | 2021 | 2 | |
| 18 | A Comparison of the Readability of Newspaper Columns Written by National Journalism Award Winners | 2013 | 1 |
| 19 | 2021 | 1 | |
| 20 | A Conceptual Framework for the Use of Customer Knowledge in Business-to-Business Markets. | 2005 | 1 |
About Minna Rollins
Minna Rollins is a scholar working on Organizational Behavior and Human Resource Management, Strategy and Management, Sociology and Political Science, Information Systems and Management and Communication, having authored 26 papers that have together received 391 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (9 papers), Digital Marketing and Social Media (7 papers), Technology Adoption and User Behaviour (5 papers), Innovation and Knowledge Management (5 papers), International Business and FDI (5 papers), Knowledge Management and Sharing (4 papers), Outsourcing and Supply Chain Management (3 papers) and Firm Innovation and Growth (2 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (152 citations), Information Systems and Management (84 citations), Strategy and Management (169 citations), Marketing (94 citations) and Management Information Systems (78 citations). Minna Rollins has collaborated with scholars based in United States, Finland and New Zealand. Frequent co-authors include David Nickell, Aino Halinen, Wesley J. Johnston, Danny N. Bellenger, Saara Pekkarinen, Brian N. Rutherford, Petri Parvinen, Hongzhi Gao, Annie H. Liu and Mika Gabrielsson. Their work appears in journals such as Industrial Marketing Management, Journal of Business and Industrial Marketing, Journal of Business Research, International Journal of Physical Distribution & Logistics Management and Journal of East European Management Studies.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.