Mauricio Featherman

5.9k total citations · 2 hit papers
33 papers, 4.3k citations indexed

About

Mauricio Featherman is a scholar working on Information Systems and Management, Sociology and Political Science and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Mauricio Featherman has authored 33 papers receiving a total of 4.3k indexed citations (citations by other indexed papers that have themselves been cited), including 28 papers in Information Systems and Management, 27 papers in Sociology and Political Science and 12 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Mauricio Featherman's work include Technology Adoption and User Behaviour (28 papers), Digital Marketing and Social Media (26 papers) and Customer Service Quality and Loyalty (12 papers). Mauricio Featherman is often cited by papers focused on Technology Adoption and User Behaviour (28 papers), Digital Marketing and Social Media (26 papers) and Customer Service Quality and Loyalty (12 papers). Mauricio Featherman collaborates with scholars based in United States, United Kingdom and Iran. Mauricio Featherman's co-authors include Paul A. Pavlou, Nick Hajli, Xiaolin Lin, John D. Wells, Joseph S. Valacich, Saonee Sarker, Anthony D. Miyazaki, David E. Sprott, Yichuan Wang and Christopher B. Califf and has published in prestigious journals such as Journal of Business Ethics, Computers in Human Behavior and Technological Forecasting and Social Change.

In The Last Decade

Mauricio Featherman

33 papers receiving 4.0k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Predicting e-services adoption: a perceived risk facets perspective

2003 2.2k citations Mauricio Featherman, Paul A. Pavlou International Journal of Human-Computer Studies profile →
The impact of new technologies on consumers beliefs: Reducing the perceived risks of electric vehicle adoption

2021 202 citations Mauricio Featherman, Shizhen Jia et al. Technological Forecasting and Social Change profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Mauricio Featherman United States	19	2.5k	2.5k	1.4k	846	350	33	4.3k
June Lu United States	20	2.4k 0.9×	2.8k 1.1×	819 0.6×	767 0.9×	269 0.8×	31	4.0k
Mahmud Akhter Shareef Bangladesh	30	1.6k 0.6×	1.8k 0.7×	863 0.6×	693 0.8×	302 0.9×	78	3.6k
Chechen Liao Taiwan	21	1.7k 0.7×	1.8k 0.7×	1.2k 0.8×	818 1.0×	269 0.8×	37	3.3k
Hsi‐Peng Lu Taiwan	23	3.0k 1.2×	3.3k 1.3×	1.3k 0.9×	1.1k 1.3×	254 0.7×	38	5.0k
Hee‐Woong Kim South Korea	29	3.1k 1.2×	2.8k 1.1×	1.7k 1.2×	1.4k 1.6×	367 1.0×	126	5.2k
Marios Koufaris United States	21	3.3k 1.3×	3.4k 1.4×	1.7k 1.2×	1.4k 1.6×	520 1.5×	47	5.4k
Yujong Hwang United States	33	2.3k 0.9×	2.9k 1.2×	942 0.7×	955 1.1×	440 1.3×	95	4.7k
Teck-Soon Hew Malaysia	28	1.7k 0.7×	2.0k 0.8×	1.0k 0.7×	519 0.6×	444 1.3×	31	3.6k
Shih‐Chih Chen Taiwan	30	1.6k 0.6×	1.5k 0.6×	1.2k 0.9×	641 0.8×	337 1.0×	129	3.8k

Countries citing papers authored by Mauricio Featherman

Since Specialization

Citations

This map shows the geographic impact of Mauricio Featherman's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Mauricio Featherman with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Mauricio Featherman more than expected).

Fields of papers citing papers by Mauricio Featherman

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Mauricio Featherman. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Mauricio Featherman. The network helps show where Mauricio Featherman may publish in the future.

Co-authorship network of co-authors of Mauricio Featherman

This figure shows the co-authorship network connecting the top 25 collaborators of Mauricio Featherman. A scholar is included among the top collaborators of Mauricio Featherman based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Mauricio Featherman. Mauricio Featherman is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

20 of 20 papers shown

Lin, Xiaolin, Saonee Sarker, Mauricio Featherman, & Xuequn Wang. (2025). A Multiplatform Study of Social Commerce Success: Theoretical Development and Empirical Validation. International Journal of Electronic Commerce. 29(1). 4–38. 2 indexed citations

Tseng, Hsiao‐Ting, et al.. (2023). Understanding consumers' interest in social commerce: the role of privacy, trust and security. Information Technology and People. 38(1). 472–496. 6 indexed citations

Tseng, Hsiao‐Ting, et al.. (2022). Managing enterprise social media to develop consumer trust. British Food Journal. 124(12). 4626–4643. 17 indexed citations

Featherman, Mauricio, Shizhen Jia, Christopher B. Califf, & Nick Hajli. (2021). The impact of new technologies on consumers beliefs: Reducing the perceived risks of electric vehicle adoption. Technological Forecasting and Social Change. 169. 120847–120847. 202 indexed citations breakdown →

Rezaei, Sajad, et al.. (2021). Brand Value Co-Creation in the Social Commerce Era: Empirical Evidence From Iran. UEL Research Repository (University of East London). 6 indexed citations

Hajli, Nick & Mauricio Featherman. (2017). Social commerce and new development in e-commerce technologies. International Journal of Information Management. 37(3). 177–178. 19 indexed citations

Hajli, Nick, et al.. (2014). Social media for developing health services. Qualitative Market Research An International Journal. 17(3). 283–296. 11 indexed citations

Lin, Xiaolin, Mauricio Featherman, & Stoney Brooks. (2013). Factors Affecting Online Consumer's Behavior: An Investigation Across Gender. Americas Conference on Information Systems. 3(5). e2086–e2086. 9 indexed citations

Lin, Xiaolin, Mauricio Featherman, Stoney Brooks, & Nick Hajli. (2013). Do Interactivity and Vividness impact Objective and Subjective Claims of Online Product Presentation. Americas Conference on Information Systems. 1 indexed citations

10.

Lin, Xiaolin, Mauricio Featherman, & Saonee Sarker. (2013). Information Sharing in the Context of Social Media: An Application of the Theory of Reasoned Action and Social Capital Theory. 15 indexed citations

11.

Lin, Xiaolin, Yibai Li, Christopher B. Califf, & Mauricio Featherman. (2013). Can Social Role Theory Explain Gender Differences in Facebook Usage?. 690–699. 45 indexed citations

12.

Hajli, Nick, et al.. (2013). From e-learning to social learning – a health care study. European journal of training and development. 37(9). 851–863. 33 indexed citations

13.

Lin, Xiaolin, Christopher B. Califf, & Mauricio Featherman. (2012). Gender Differences in IS: A literature Review. Americas Conference on Information Systems. 42(1). 163–176. 6 indexed citations

14.

Featherman, Mauricio, Ryan Wright, Jason Bennett Thatcher, J. Christopher Zimmer, & Richard Pak. (2011). The Influence of Interactivity on E-service Offerings: An Empirical Examination of Benefits and Risks. AIS Transactions on Human-Computer Interaction. 3(1). 1–25. 17 indexed citations

15.

Featherman, Mauricio & John D. Wells. (2010). The intangibility of e-services. ACM SIGMIS Database the DATABASE for Advances in Information Systems. 41(2). 110–131. 42 indexed citations

16.

Featherman, Mauricio & John D. Wells. (2004). The intangibility of E-services: effects on artificiality, perceived risk, and adoption. 177–187. 18 indexed citations

17.

Featherman, Mauricio & Mark A. Fuller. (2003). Applying TAM to e-services adoption: the moderating role of perceived risk. 11 pp.–11 pp.. 100 indexed citations

18.

Featherman, Mauricio & Paul A. Pavlou. (2003). Predicting e-services adoption: a perceived risk facets perspective. International Journal of Human-Computer Studies. 59(4). 451–474. 2223 indexed citations breakdown →

19.

Featherman, Mauricio & Paul A. Pavlou. (2002). Predicting E-Services Adoption: A Perceived Risk Facets Perspective. 18 indexed citations

20.

Featherman, Mauricio & Raymond R. Panko. (2002). Evaluative criteria and user acceptance of internet-based financial transaction processing systems. 4 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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