Dogá Istanbulluoglu

503 total citations
11 papers, 351 citations indexed

About

Dogá Istanbulluoglu is a scholar working on Sociology and Political Science, Marketing and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Dogá Istanbulluoglu has authored 11 papers receiving a total of 351 indexed citations (citations by other indexed papers that have themselves been cited), including 9 papers in Sociology and Political Science, 4 papers in Marketing and 4 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Dogá Istanbulluoglu's work include Digital Marketing and Social Media (7 papers), Customer Service Quality and Loyalty (4 papers) and Consumer Behavior in Brand Consumption and Identification (3 papers). Dogá Istanbulluoglu is often cited by papers focused on Digital Marketing and Social Media (7 papers), Customer Service Quality and Loyalty (4 papers) and Consumer Behavior in Brand Consumption and Identification (3 papers). Dogá Istanbulluoglu collaborates with scholars based in United Kingdom, Canada and Spain. Dogá Istanbulluoglu's co-authors include Navdeep Athwal, Sheena Leek, Isabelle Szmigin, David Houghton, Andrew D. Pressey, Lloyd C. Harris, Σόλων Μαγρίζος, Nieves García de Frutos and Caroline Moraes and has published in prestigious journals such as Computers in Human Behavior, European Journal of Marketing and Journal of Retailing and Consumer Services.

In The Last Decade

Dogá Istanbulluoglu

11 papers receiving 336 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Dogá Istanbulluoglu United Kingdom 6 238 163 90 85 39 11 351
Todd J. Bacile United States 9 273 1.1× 203 1.2× 127 1.4× 89 1.0× 36 0.9× 13 407
Oliver Schnittka Denmark 11 295 1.2× 251 1.5× 86 1.0× 67 0.8× 31 0.8× 33 434
Mark J. Pelletier United States 7 239 1.0× 166 1.0× 138 1.5× 64 0.8× 27 0.7× 12 351
Bruce Tsui Hong Kong 5 309 1.3× 177 1.1× 85 0.9× 139 1.6× 58 1.5× 9 389
Chunyu Li China 10 347 1.5× 217 1.3× 135 1.5× 101 1.2× 78 2.0× 24 472
Marius Johnen Germany 9 319 1.3× 218 1.3× 67 0.7× 69 0.8× 48 1.2× 12 431
Alexandra Krallman United States 6 207 0.9× 180 1.1× 126 1.4× 52 0.6× 24 0.6× 8 350
Isabel P. Riquelme Spain 10 239 1.0× 208 1.3× 101 1.1× 127 1.5× 35 0.9× 18 377
Lingjing Zhan Hong Kong 4 319 1.3× 353 2.2× 110 1.2× 90 1.1× 46 1.2× 5 503
Hamida Skandrani Tunisia 6 346 1.5× 214 1.3× 80 0.9× 116 1.4× 33 0.8× 13 494

Countries citing papers authored by Dogá Istanbulluoglu

Since Specialization
Citations

This map shows the geographic impact of Dogá Istanbulluoglu's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Dogá Istanbulluoglu with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Dogá Istanbulluoglu more than expected).

Fields of papers citing papers by Dogá Istanbulluoglu

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Dogá Istanbulluoglu. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Dogá Istanbulluoglu. The network helps show where Dogá Istanbulluoglu may publish in the future.

Co-authorship network of co-authors of Dogá Istanbulluoglu

This figure shows the co-authorship network connecting the top 25 collaborators of Dogá Istanbulluoglu. A scholar is included among the top collaborators of Dogá Istanbulluoglu based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Dogá Istanbulluoglu. Dogá Istanbulluoglu is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

11 of 11 papers shown
1.
Harris, Lloyd C. & Dogá Istanbulluoglu. (2025). Fake reviews in the ‘here and now’: Psychological distance and falsified online reviews. European Management Review. 22(4). 1065–1086. 1 indexed citations
2.
Moraes, Caroline, Dogá Istanbulluoglu, Nieves García de Frutos, & Σόλων Μαγρίζος. (2024). The Asymmetric Temporal Rhythms of Anti-Consumption. Sociology. 59(2). 341–362. 1 indexed citations
3.
Istanbulluoglu, Dogá, et al.. (2023). Service Recovery via Twitter: An Exploration of Responses to Consumer Complaints*. Accounting Perspectives. 22(4). 435–460. 1 indexed citations
4.
Istanbulluoglu, Dogá & Lloyd C. Harris. (2023). Forms of falsified online reviews: the good, the bad, and the downright ugly. European Journal of Marketing. 58(2). 497–518. 2 indexed citations
5.
Pressey, Andrew D., David Houghton, & Dogá Istanbulluoglu. (2023). The problematic use of smartphones in public: the development and validation of a measure of smartphone “zombie” behaviour. Information Technology and People. 37(1). 479–501. 5 indexed citations
6.
Istanbulluoglu, Dogá, et al.. (2022). Successful complaint handling on social media predicts increased repurchase intention: The roles of trust in company and propensity to trust. European Management Journal. 42(1). 11–22. 16 indexed citations
7.
Istanbulluoglu, Dogá, et al.. (2019). Online fashion shopping paradox: The role of customer reviews and facebook marketing. Journal of Retailing and Consumer Services. 48. 144–153. 51 indexed citations
8.
Houghton, David, Andrew D. Pressey, & Dogá Istanbulluoglu. (2019). Who needs social networking? An empirical enquiry into the capability of Facebook to meet human needs and satisfaction with life. Computers in Human Behavior. 104. 106153–106153. 38 indexed citations
9.
Athwal, Navdeep, et al.. (2018). The allure of luxury brands’ social media activities: a uses and gratifications perspective. Information Technology and People. 32(3). 603–626. 81 indexed citations
10.
Istanbulluoglu, Dogá, Sheena Leek, & Isabelle Szmigin. (2017). Beyond exit and voice: developing an integrated taxonomy of consumer complaining behaviour. European Journal of Marketing. 51(5/6). 1109–1128. 61 indexed citations
11.
Istanbulluoglu, Dogá. (2017). Complaint handling on social media: The impact of multiple response times on consumer satisfaction. Computers in Human Behavior. 74. 72–82. 94 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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Breakdown of academic impact, for papers by Todd J. Bacile Breakdown of academic impact, for papers by Oliver Schnittka Breakdown of academic impact, for papers by Mark J. Pelletier Breakdown of academic impact, for papers by Bruce Tsui Breakdown of academic impact, for papers by Chunyu Li Breakdown of academic impact, for papers by Marius Johnen Breakdown of academic impact, for papers by Alexandra Krallman Breakdown of academic impact, for papers by Isabel P. Riquelme Breakdown of academic impact, for papers by Lingjing Zhan Breakdown of academic impact, for papers by Hamida Skandrani
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2026