Lisa L. Scribner

426 total citations
13 papers, 297 citations indexed

About

Lisa L. Scribner is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Sociology and Political Science. According to data from OpenAlex, Lisa L. Scribner has authored 13 papers receiving a total of 297 indexed citations (citations by other indexed papers that have themselves been cited), including 8 papers in Organizational Behavior and Human Resource Management, 6 papers in Marketing and 5 papers in Sociology and Political Science. Recurrent topics in Lisa L. Scribner's work include Customer Service Quality and Loyalty (7 papers), Consumer Behavior in Brand Consumption and Identification (5 papers) and Management and Marketing Education (4 papers). Lisa L. Scribner is often cited by papers focused on Customer Service Quality and Loyalty (7 papers), Consumer Behavior in Brand Consumption and Identification (5 papers) and Management and Marketing Education (4 papers). Lisa L. Scribner collaborates with scholars based in United States, Denmark and Germany. Lisa L. Scribner's co-authors include Thomas L. Baker, James B. Hunt, Stefan Behrens, Christiane Klarmann, Barbara Seegebarth, Kirk R. Karwan, L. Drew Rosen, Nadine Hennigs, Katherine B. Hartman and Tracy Meyer and has published in prestigious journals such as SHILAP Revista de lepidopterología, Journal of Services Marketing and British Food Journal.

In The Last Decade

Lisa L. Scribner

12 papers receiving 267 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Lisa L. Scribner United States	8	191	121	101	33	29	13	297
Richard Ladwein France	10	252 1.3×	81 0.7×	115 1.1×	32 1.0×	19 0.7×	27	352
Agustín V. Ruiz Vega Spain	9	194 1.0×	186 1.5×	104 1.0×	32 1.0×	35 1.2×	38	392
Nor Siah Jaharuddin Malaysia	8	91 0.5×	93 0.8×	80 0.8×	23 0.7×	16 0.6×	21	281
Sandra Naipaul United States	11	220 1.2×	87 0.7×	143 1.4×	13 0.4×	17 0.6×	15	389
Dawn Thorndike Pysarchik United States	10	309 1.6×	111 0.9×	139 1.4×	51 1.5×	36 1.2×	16	493
Gustavo Quiroga Souki Brazil	10	210 1.1×	151 1.2×	176 1.7×	16 0.5×	63 2.2×	56	375
Chip E. Miller United States	11	282 1.5×	93 0.8×	124 1.2×	13 0.4×	24 0.8×	19	424
Raymond J. Goodman United States	5	249 1.3×	149 1.2×	160 1.6×	17 0.5×	28 1.0×	9	446
Sianne Gordon‐Wilson United Kingdom	9	179 0.9×	47 0.4×	101 1.0×	12 0.4×	24 0.8×	13	302
Kathleen M. Rassuli United States	8	202 1.1×	81 0.7×	84 0.8×	21 0.6×	23 0.8×	11	315

Countries citing papers authored by Lisa L. Scribner

Since Specialization

Citations

This map shows the geographic impact of Lisa L. Scribner's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Lisa L. Scribner with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Lisa L. Scribner more than expected).

Fields of papers citing papers by Lisa L. Scribner

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Lisa L. Scribner. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Lisa L. Scribner. The network helps show where Lisa L. Scribner may publish in the future.

Co-authorship network of co-authors of Lisa L. Scribner

This figure shows the co-authorship network connecting the top 25 collaborators of Lisa L. Scribner. A scholar is included among the top collaborators of Lisa L. Scribner based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Lisa L. Scribner. Lisa L. Scribner is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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13 of 13 papers shown

Scribner, Lisa L., et al.. (2024). Would You Rather . . . a Simulation or a Client-Based Project? A Case Study of Experiential Learning Methods in Digital Marketing Analytics Courses. Journal of Marketing Education. 46(3). 258–275. 5 indexed citations

Scribner, Lisa L., et al.. (2024). Does Your Sales Curriculum Need a Refresh? Insights on How to Align Sales Curriculum With the Modern Sales Environment. Journal of Marketing Education. 47(3). 258–286. 1 indexed citations

Scribner, Lisa L., et al.. (2022). Selling the value: Perceptions of value from key stakeholders in university sales centers. Journal of Global Scholars of Marketing Science. 33(3). 382–401. 1 indexed citations

Guidice, Rebecca M., Jessica Mesmer‐Magnus, Donald C. Barnes, & Lisa L. Scribner. (2022). Service amid crisis: the role of supervisor humor and discretionary organizational support. Journal of Services Marketing. 37(2). 168–183. 6 indexed citations

Barnes, Donald C., Jessica Mesmer‐Magnus, Lisa L. Scribner, Alexandra Krallman, & Rebecca M. Guidice. (2020). Customer delight during a crisis: understanding delight through the lens of transformative service research. Journal of service management. 32(1). 129–141. 51 indexed citations

Seegebarth, Barbara, Stefan Behrens, Christiane Klarmann, Nadine Hennigs, & Lisa L. Scribner. (2016). Customer value perception of organic food: cultural differences and cross-national segments. British Food Journal. 118(2). 396–411. 67 indexed citations

Scribner, Lisa L., et al.. (2015). Engaging Consumers through Branded Entertainment and Convergent Media. Advances in marketing, customer relationship management, and e-services book series. 15 indexed citations

Manzano, Joaquín Aldás, José Martí Parreño, Carla Ruíz Mafé, & Lisa L. Scribner. (2014). The Role of Attitudes and Ethicality on Branded Video Games(Advergames) Acceptance. SHILAP Revista de lepidopterología. 1(1). 41–48. 3 indexed citations

Hartman, Katherine B., Tracy Meyer, & Lisa L. Scribner. (2009). Retail and Service Encounters: The Inter-Cultural Tourist Experience. Journal of Hospitality Marketing & Management. 18(2-3). 197–215. 22 indexed citations

10.

Hartman, Katherine B., Tracy Meyer, & Lisa L. Scribner. (2009). Culture cushion: inherently positive inter‐cultural tourist experiences. International Journal of Culture Tourism and Hospitality Research. 3(3). 259–268. 14 indexed citations

11.

Rosen, L. Drew, Kirk R. Karwan, & Lisa L. Scribner. (2003). Service quality measurement and the disconfirmation model: Taking care in interpretation. Total Quality Management & Business Excellence. 14(1). 3–14. 40 indexed citations

12.

Scribner, Lisa L., Thomas L. Baker, & Vince Howe. (2003). Efficacy of Group Projects in Support Skill Acquisition: Student vs. Alumni Perceptions. Marketing Education Review. 13(1). 59–66. 15 indexed citations

13.

Baker, Thomas L., James B. Hunt, & Lisa L. Scribner. (2002). The Effect of Introducing a New Brand on Consumer Perceptions of Current Brand Similarity: The Roles of Product Knowledge and Involvement. The Journal of Marketing Theory and Practice. 10(4). 45–57. 57 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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