Kalyani Menon
- Organizational Behavior and Human Resource Management top 1%
- Marketing top 2%
- Sociology and Political Science top 5%
- Social Psychology top 10%
- Information Systems and Management top 5%
- Co-authors
- Laurette DubéChatura RanaweeraHarvir S. BansalFang WangM S JawaharS BalasubramanianEman S. NasrHamid Noori
- Topics
- Customer Service Quality and Loyalty (8 papers)Emotions and Moral Behavior (5 papers)Psychology of Social Influence (4 papers)
In The Last Decade
Kalyani Menon
17 papers receiving 762 citations
Peers
Comparison fields: 5 of 69
- Organizational Behavior and Human Resource Management 557
- Marketing 472
- Sociology and Political Science 420
- Social Psychology 131
- Information Systems and Management 98
Countries citing papers authored by Kalyani Menon
This map shows the geographic impact of Kalyani Menon's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Kalyani Menon with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Kalyani Menon more than expected).
Fields of papers citing papers by Kalyani Menon
This network shows the impact of papers produced by Kalyani Menon. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Kalyani Menon. The network helps show where Kalyani Menon may publish in the future.
Co-authorship network of co-authors of Kalyani Menon
This figure shows the co-authorship network connecting the top 25 collaborators of Kalyani Menon. A scholar is included among the top collaborators of Kalyani Menon based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Kalyani Menon. Kalyani Menon is excluded from the visualization to improve readability, since they are connected to all nodes in the network.
All Works
| # | Work | Indexed citations |
|---|---|---|
| 1 | 0 | |
| 2 | 4 | |
| 3 | 8 | |
| 4 | 1 | |
| 5 | 15 | |
| 6 | 12 | |
| 7 | For Better or for Worse? Adverse Effects of Relationship Age and Continuance Commitment on Positive and Negative Word of Mouth | 1 |
| 8 | 71 | |
| 9 | 67 | |
| 10 | 6 | |
| 11 | 43 | |
| 12 | 1 | |
| 13 | 114 | |
| 14 | 221 | |
| 15 | 222 | |
| 16 | Scripting Consumer Emotions in Extended Service Transactions: a Prerequisite For Successful Adaptation in Provider Performance | 16 |
| 17 | Managing emotions. Accenting the positive might not produce the highest satisfaction payoff. | 27 |
| 18 | 3 |
About Kalyani Menon
Kalyani Menon is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Information Systems and Management, having authored 18 papers that have together received 832 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (8 papers), Emotions and Moral Behavior (5 papers) and Psychology of Social Influence (4 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (557 citations), Marketing (472 citations) and Tourism, Leisure and Hospitality Management (22 citations). Kalyani Menon has collaborated with scholars based in Canada and India. Frequent co-authors include Laurette Dubé, Chatura Ranaweera, Harvir S. Bansal, Fang Wang, M S Jawahar, S Balasubramanian, Eman S. Nasr and Hamid Noori. Their work appears in journals such as Journal of Business Research, Journal of Business Ethics and Journal of Retailing.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.