Frédéric Ponsignon
Impact in
- Marketing top 2%
- Service and Product Innovation
- Consumer Retail Behavior Studies
- Consumer Behavior in Brand Consumption and Identification
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- Customer Service Quality and Loyalty
Papers in
- Marketing 18
- Service and Product Innovation 9
- Consumer Retail Behavior Studies 8
- Consumer Behavior in Brand Consumption and Identification 6
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- Customer Service Quality and Loyalty 13
- Co-authors
- Renaud LunardoRoger MaullPhilip SmartAndi SmartFrançois DurrieuTatiana Bouzdine‐ChameevaGrégory BressollesPhilipp Klaus
- Journals
- Journal of service management (7 papers)Total Quality Management & Business Excellence (3 papers)Tourism Management Perspectives (2 papers)International Journal of Operations & Production Management (2 papers)International Journal of Quality & Reliability Management (2 papers)
- Partner nations
- FranceUnited KingdomAustralia
In The Last Decade
Frédéric Ponsignon
28 papers receiving 643 citations
Peers
Comparison fields: 5 of 84
- Marketing 315
- Organizational Behavior and Human Resource Management 204
- Tourism, Leisure and Hospitality Management 19
- Management Information Systems 109
- Human-Computer Interaction 40
Countries citing papers authored by Frédéric Ponsignon
This map shows the geographic impact of Frédéric Ponsignon's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Frédéric Ponsignon with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Frédéric Ponsignon more than expected).
Fields of papers citing papers by Frédéric Ponsignon
This network shows the impact of papers produced by Frédéric Ponsignon. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Frédéric Ponsignon. The network helps show where Frédéric Ponsignon may publish in the future.
Co-authorship network
The 25 scholars most cited alongside Frédéric Ponsignon, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2025 | 0 | |
| 2 | 2025 | 1 | |
| 3 | 2024 | 2 | |
| 4 | 2024 | 4 | |
| 5 | 2023 | 5 | |
| 6 | 2023 | 3 | |
| 7 | 2023 | 0 | |
| 8 | 2023 | 3 | |
| 9 | 2023 | 5 | |
| 10 | 2022 | 20 | |
| 11 | 2021 | 5 | |
| 12 | 2020 | 12 | |
| 13 | 2020 | 68 | |
| 14 | 2019 | 51 | |
| 15 | 2019 | 16 | |
| 16 | 2017 | 51 | |
| 17 | 2016 | 13 | |
| 18 | 2015 | 46 | |
| 19 | 2013 | 9 | |
| 20 | 2011 | 86 |
About Frédéric Ponsignon
Frédéric Ponsignon is a scholar working on Marketing, Organizational Behavior and Human Resource Management, Tourism, Leisure and Hospitality Management, Management Information Systems and Management of Technology and Innovation, having authored 32 papers that have together received 668 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (13 papers), Service and Product Innovation (9 papers), Consumer Retail Behavior Studies (8 papers), Consumer Behavior in Brand Consumption and Identification (6 papers), Diverse Aspects of Tourism Research (6 papers), Outsourcing and Supply Chain Management (4 papers), Patient Satisfaction in Healthcare (3 papers) and Quality and Supply Management (3 papers). The work is most often cited by research in Marketing (315 citations), Organizational Behavior and Human Resource Management (204 citations), Tourism, Leisure and Hospitality Management (19 citations), Management Information Systems (109 citations) and Human-Computer Interaction (40 citations). Frédéric Ponsignon has collaborated with scholars based in France, United Kingdom and Australia. Frequent co-authors include Renaud Lunardo, Roger Maull, Philip Smart, Andi Smart, François Durrieu, Tatiana Bouzdine‐Chameeva, Grégory Bressolles, Philipp Klaus, Mike Williams and Jeffery S. Smith. Their work appears in journals such as Journal of service management, Total Quality Management & Business Excellence, Tourism Management Perspectives, International Journal of Operations & Production Management and International Journal of Quality & Reliability Management.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.